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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Joliet, Illinois
Reviewed 26 July 2015 via mobile

The hotel was clean and staff was friendly. The rate was inflated due to the event. Bed was comfortable but hotel isn't all that quiet. We could hear people in the hall. I was awaken by some loud noise that startled me. Then as I dosed off housekeeping knocked on the door at 10 AM which is weird since checkout...

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Helpful?
Thank Toi628
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

While we are very happy to hear that both our clean facilities and friendly staff met your expectations here at the Cincinnati Marriott Northeast, we are disappointed to learn that we may have fallen short in other areas. Please accept our apology for any inconveniences that you may have experienced. Guests are always encouraged to alert us to any concerns...

Rochester, New York
Reviewed 25 July 2015

My overnight was a very short one night stay after a 9 hour drive leaving the next day for the return, so I cannot comment on longer-term amenities such as the restaurant or laundry or exercise facilities. However, here is my summary: • Cleanliness: very clean and neat - room, beds, linens, floors • Comfort: Beds were terrifically comfortable -...

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Thank c c
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your fantastic review of the Cincinnati Marriott Northeast. Your compliments on the cleanliness of our facilities as well as the comfort and quietness of your accommodations are greatly appreciated. Please know that some guest rooms here do contain a refrigerator. Guests may request such a room when calling to make their reservation. We hope the next time...

Columbus, Ohio
Reviewed 24 July 2015

When I want a quick escape from Central Ohio, I head to Cincinnati and usually stay here. Always comfortable and the people are the best. The location is convenient to almost anything in the Cincy area but still out of the hustle. If you have a problem, they will make it right. The food is good for hotel food, you...

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Helpful?
Thank s j
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Nothing could please us more here at the Cincinnati Marriott Northeast than to know that a guest chooses us for their escapes to relax and unwind, what a wonderful compliment, thank you. We also appreciate your reference to our good food and convenient location. We look forward to continuing to welcome you back to our comfortable and accommodating hotel for...

Orlando, Florida
Reviewed 12 July 2015

Recently stayed at this hotel as part of a work trip. The hotel manager greeted my group each day throughout my trip and displayed excellent customer service skills. (Customer service is critical skill that is sorely lacking nowadays.) This is a good and quiet place to stay after a long work day.

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Helpful?
Thank CydReis
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for taking the time out of your busy work schedule to share your comments and your photos. We appreciate your compliments on our staff here at the Cincinnati Marriott Northeast who love to go above and beyond to give our guests the best experience possible during their stay. Hopefully, whether for business or pleasure you’ll return to see...

Aurora, Illinois
Reviewed 9 July 2015

Stayed here for a basketball tournament and we were very pleased with the breakfast and spacious lobby to hold team meals. The staff was very accommodating and went way above and beyond when my daughter became very sick. Jonathan tried his best to help clean up and when it became obvious it was too much to handle they immediately moved...

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Thank jk0sner
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

While we are very appreciative that you have recognized our staff here at the Cincinnati Marriott Northeast for going above and beyond during a very stressful and trying time, we are very grateful that your daughter got the proper treatment she needed. Our staff knows that traveling away from home can be tense for some as it is, let alone...

Naperville, Illinois
Reviewed 9 July 2015

The lobby was huge with a great fountain and tons of open sitting space. However, there was a knee high stocking ( not mine) under the chair in our room the entire 3 nights we were there. Also, the room was advertised as a king plus sofa. No sofa. The door didn't always lock when closed. I had to check...

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Thank Vickie J
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

While we are very pleased to know that you thought our lobby was beautiful, we are disappointed to learn that other aspects of your stay may have fallen short of your expectations. Please accept our apology for any inconveniences you may have experienced. Guests are strongly encouraged to alert management whenever there is a problem with their stay so we...

Missouri
Reviewed 27 June 2015

Stayed here for a two day meeting earlier this month. My room was spacious and comfortable. Great room for the price-point. I had appetizers and drinks in the restaurant/lounge and the food was delicious. The service was excellent. This is what you expect from a Marriott.

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1Thank jimp976
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your great review of the Cincinnati Marriott Northeast. Nothing could please us more than to know a guest enjoyed everything about their stay with us. We appreciate your reference to our excellent service and delicious food as well as our comfortable and affordable accommodations too. We look forward to welcoming you back again in the future. Sincerely,...

Bari, Italy
Reviewed 27 June 2015

As usual it is convenient for me ,to stay here because it is close to the Company I work for, but you need to have a car for anything you want. We tried for two times in different days, to get a taxi but nobody came also despite receptionist 's calls. At the end we downloaded Uber app for I-phone...

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Helpful?
Thank NinniVL
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It makes us happy to read that you enjoyed many aspects of your stay with us including the gym and breakfast options. It is unfortunate that even after several attempts we were unable to get you a taxi. Thank you for bringing this to our attention and we hope to see you again at the Cincinnati Marriott Northeast. Sincerely, Mike...

Bluff Park, Alabama
Reviewed 25 June 2015

We stay in a lot of Marriott properties and this one is as clean as any we've visited. The staff was excellent and our stay was just right. We had a king room and it was clean with appropriately current furnishings and decor.

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Thank Trav1500
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Nothing pleases us more here at the Cincinnati Marriott Northeast than to know we were able to exceed a guest’s expectations. Thank you for your review and for your compliments on our clean and current accommodations as well as our excellent staff. We hope that when you travel this way again you’ll return for another stay with us. Sincerely, Mike...

Springfield, Ohio
Reviewed 12 June 2015

As are most Marriotts, this is a clean, well run hotel just outside of the city on the northeast side of Cincinnati. Upon entering the lobby, we were greeted promptly and in a friendly manner. In fact, we found the entire staff to be friendly, professional, accommodating, and helpful. Housekeeping is excellent; the rooms were clean and and the bed...

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Thank Carl A

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: $95 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • white at some point? just old
  • wallpaper cracking and those rug baseboards...
  • an old yellow tinge to everything
  • popcorn ceiling - really???
  • modern tech
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, 18 Aug 2016 | Read review
“Only one block of elevators.”
 of 5 bubbles dougw695, 11 Apr 2016 | Read review
“Try to see if your reservation can include access to the Concierge Club.”
 of 5 bubbles 355derrickt, 23 Sep 2015 | Read review
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