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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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310 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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New York City, New York
Reviewed 1 week ago

The people are very friendly, specially Che, Pasna, Olivia and Zach. I have always received the best and fast service. The hotel also has been renovated with spacious and comfortable rooms. Ample parking and great location.

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Helpful?
Thank ankitshelat
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are honored by your appreciation of our staff and hotel and we thank you for sharing such kind words for the Marriott Cincinnati Northeast. We take great pride in caring for our guests and guaranteeing all needs are met, and it’s fantastic to hear that Che, Pasna, Olivia, and Zack ensured you had what you needed to provide you...

Homer Glen, IL
Reviewed 1 week ago

I stayed here three nights in a newly renovated room. I do my reviews by category: Location: Close to a lot of restaurants and stores. No complaints, and seemed convenient to get in and out of with ample parking. Room: I was in a newly renovated room, which was great! Pretty spacious, great decor, and CLEAN. One thing I did...

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Helpful?
Thank ashleyxmarie
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It was certainly wonderful to welcome you to the Marriott Cincinnati Northeast for your business trip. It pleases us to learn that you felt at home here in your newly appointed guest suite. Our goal is to ensure that our guests feel comfortable and are provided with top-notch service, and we are delighted that you feel this way. We are...

Baltimore, Maryland
Reviewed 2 weeks ago via mobile

I had a single night stop at this Marriott and it was excellent. I had arrived late and wasn't able to enjoy their restaurant, but had an awesome night sleep. The bed and pillows were extremely comfortable and the room was very quiet. Well maintained and clean!

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Helpful?
Thank Thomas S
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Reading your review has truly made our day. From check-in to check-out, we strive to ensure our guests have a top-notch stay with us, and I am thrilled that we were able to reach this goal with you. It was a pleasure to learn that you appreciated the size and comfort of your guestroom and the room’s best feature—the signature...

Avon, Indiana
Reviewed 3 weeks ago via mobile

Rooms are VERY nice, recently remodeled. Rest of the hotel is under remodel but still VERY well maintained. Convenient location to the highway and restaurants although there is a restarting on site as well. Starbucks on site.

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Helpful?
Thank walkerfamilyavon
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for letting us know about your stay at the Marriott Cincinnati Northeast! We are honored that you joined us for your recent trip to the area and that friendly service from our staff made you really feel at ease. Conveniently located in the Cincinnati Marriott Northeast's lobby, our coffee bar is a great way to start your day,...

Toronto, Canada
Reviewed 26 March 2017 via mobile

Stayed here for 4 nights for a company conference. The common areas are ok, but the rooms are renovated and quite functional. Did not make use of hotel facilities, though. Only complaint is that found annoying to find switches for lighting in the room, couldn't find a switch for the lamp at the nightstand

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Helpful?
Thank ucanonico
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for sharing your experience and lovely photos with us. We are so pleased that you enjoyed so many aspects of the Marriott Cincinnati Northeast for your company conference, and that our staff, location and accommodations added value to your stay. Your feedback is important to us, and we will share this with our team. It was certainly a...

Reviewed 24 March 2017 via mobile

Stayed here with large group for tournament. Renovations are pretty but.... all anyone could talk about was how impractical & nonfunctional the bathroom became. 2 inches of space on all sides of sliding glass (barn style) door mean no privacy for anyone using bathroom. Uncomfortable for families!

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Helpful?
Thank K T
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for sharing your comments regarding your recent visit with us. As we are undergoing a renovation process, we are doing our best to ensure our guests’ comfort and satisfaction is fully taken care of. Your feedback is important to us, and will be used as we continually refresh our commitment to our guests. We hope you will allow...

Reviewed 22 March 2017 via mobile

We stayed in a newly updated room and it was wonderful. The bathroom was nice. A wonderful shower with rain showers head and hand held shower head it also had plenty of counter space. The beds are comfortable. The mini fridge only was a fridge no tiny freezer part. Since we were on a long trip I had ice pack...

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Helpful?
Thank Jason G
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We cannot thank you enough for your wonderful comments. Experiences like yours are what we strive to deliver to all of our guests. It was great to read that you were able to enjoy your newly appointed guest suite as well as the little things that made your stay with us, one of the best. Thank you for sharing your...

Reviewed 2 March 2017

Just stayed at the Marriott Northeast. Whole floor was renovated and they are continuing to other areas. So worth it. Loved the comfort of my room. Had a brief problem with room service (order wrong) and the hotel went above and beyond to remedy and make sure I felt good about the solution. Great staff. Great service. Highly recommend.

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Helpful?
Thank TravelinWith4Kids
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for reviewing the Marriott Cincinnati Northeast! It is lovely to learn that our beautiful new face-lift and attentive staff made your stay a satisfying one. It is nice to know that you enjoyed the comfort of your guest suite and a delicious in-room dining experience. The next time you visit the Cincinnati area, we would be honored to...

Boston, MA
Reviewed 26 February 2017

We stayed here as part of a block of rooms on a business trip. Toni with the group services was very helpful and accommodating. The rooms we stayed in were all recently upgraded and very nice. Yes, there was construction taking place in the hotel but to be honest, we didn't even really notice. The starbucks in the lobby is...

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Helpful?
Thank mldollaz
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It is wonderful to read that your recent stay at the Marriott Cincinnati Northeast impressed you! We are so glad that the excellent service our associates provided you was a highlight of your visit, as well as the clean accommodations in your newly renovated guest room. Your compliments will be shared with Toni, as well as the entire team. Thank...

Reviewed 20 February 2017 via mobile

Stayed 2 nights for a couples weekend getaway. The hotel is currently going through a renovation, but is still nice. We stayed in a newly renovated room and it didn't disappoint. I would definitely stay here again.

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Helpful?
Thank 887marcells
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It was such a pleasure to welcome you to our hotel and we thank you so much for choosing Marriott Cincinnati Northeast as your hotel of choice. We are glad you were able to experience a stay in one of our spacious guestrooms for a relaxing weekend getaway. Thank you so much for sharing your experience here, and we look...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: $146 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia
11 months ago

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Questions? Get answers from Cincinnati Marriott Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgraded room”
mldollaz, 25 Feb 2017 | Read review
“Sixth floor is amazing and so quiet!”
nsimon2017, 24 Jan 2017 | Read review
“Ask for one of the newly remodeled rooms”
womanlywomandotcom, 10 Jan 2017 | Read review
“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
244JoshG, 11 Oct 2016 | Read review
5 of 5