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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Indianapolis, Indiana
Reviewed 3 weeks ago

We stayed here with the youth group from my church on the second weekend in November. The hotel was very quiet and the staff were always very helpful. We stayed in the newly renovated rooms and I thought they were amazing. My favorite part was the shower, the two separate heads were very convenient. The bed was very comfortable! The...

Thank Charity B
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We are delighted to hear that you enjoyed your stay at the Cincinnati Marriott Northeast! Thank you for sharing your favorite parts about our newly renovated accommodations. We loved the pictures that you’ve shared with us! We regret if noise disruptions prevented you from enjoying a 5-star experience with us and we look forward to providing you with another memorable...

Bowling Green, Kentucky
Reviewed 3 weeks ago

Loved the location of this Marriott. They were in process of remodeling and things seemed very disorganized. I was suppose to have 3 rooms near each other since it was all family coming for wedding. When we checked in I requested that we would need a room by noon the next day for a family member coming in just after...

Thank blchildress
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for reaching out and letting us know about your recent experience with us. While we are pleased to hear that our location worked out so well for you, I am truly sorry that we missed this opportunity to fully impress you by honoring your request for an early check-in for your guest. It is really disappointing to know...

Brownsburg, Indiana
Reviewed 4 weeks ago

This was a good hotel for our soccer team which was playing in a local tournament. The hotel was very nice and was undergoing renovations. Our room had been updated (carpet, new flat screen TV, etc.) but there were other rooms which had not yet been. The room was clean and comfortable and was exactly what you would expect for...

Thank Aaron F
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so pleased to read that we were able to provide you and your soccer team with a comfortable stay during your tournament. As you noted, our hotel does provide a great place to relax, grab a bite to eat, and explore the nearby city area. Thank you for sharing your recommendation and we look forward to welcoming you back...

Columbus, Ohio
Reviewed 31 October 2016 via mobile

Checked in with no issues. Room was clean and well prepared. There are renovated rooms on the 4th and 5th floors. We stayed on the 1st floor. Not sure if it was renovated but still nice. Large lobby area and restaurant. Others places to eat nearby either walking or driving. Only complaint I heard from others was a slow elevator...

Thank BeerMe_CBus
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so happy to hear that you enjoyed your stay with us! We are always thrilled when our guests enjoy their time here. It’s wonderful to know that our current property upgrades did not interfere with your stay. We look forward to seeing you again at the Cincinnati Marriott Northeast.

Chagrin Falls, Ohio
Reviewed 20 October 2016 via mobile

Stayed here for a night this week and was in one of the newly remodeled rooms which was very modern and comfortable. You should be aware, however, there is still construction at the hotel. Looks like there are a couple floors that are under pretty significant remodeling. Executive lounge is average. Hotel is very conveniently located off I-71 with a...

Thank mjmorris009
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

We’re so glad to hear that you were comfortable during your stay with us. We apologize for any inconvenience that you may have experienced as a result of our upgrading. We do hope that you’ll visit us at the Cincinnati Marriott Northeast in the future so that you can see our final renovations.

New Hampshire
Reviewed 12 October 2016

We came to town for a wedding and were thoroughly unimpressed. Basically the people that own this place have screwed their employees - the people who worked there were so nice and accommodating but were tasked with selling hotel rooms that should not have been sold until after the renovations. Our room was far below our expectations and when we...

Thank Josh G
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Thank you for your review. While we are glad that you found our staff to be friendly and accommodating, we are disappointed to hear that everything was not to your liking. We do thank you for your comments, as this type of feedback is helpful in continuing to better our hotel for future guests. We do hope that you will...

Montgomery, Illinois
Reviewed 26 September 2016 via mobile

This location is currently under renovation so be cautious of that. Nevertheless, this is a great hotel and we had a great time staying here for a night in August! The grounds for this hotel are nice with a big open lobby to relax in or to visit the bar/restaurant. The front desk staff was very nice and helped out...

Thank Andrew H
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

It’s always nice to hear when a guest enjoys their stay with us. Thank you for sharing your experience, as well as the exceptional customer service that you received while with us. We’re glad that you found our hotel to be conveniently located and that you were comfortable in your room. We hope you’ll choose to visit the Cincinnati Marriott...

Reviewed 17 September 2016 via mobile

The hotel staff is very welcoming The rooms are average but the hotel needs a lot of renovation The decoration looks tatty The breakfast is very poor but the ladies serving are very nice Not good value for money charged

Thank eliacolo
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Although we are glad you found our staff welcoming and helpful, we regret that not everything was to your liking. Your comments will be noted in order to better our hotel for future guests. We do have some exciting renovations coming soon. We hope you will come back and give us another chance to provide you with a more satisfying...

Huntington, West Virginia
Reviewed 7 September 2016

If you want first class customer service this is the place to stay. They really make you feel special. I am not sure how much they pay Mr. Chris Cunningham at the front desk but I am sure it is not enough. He made my stay perfect and my family could not have had a better time. They have nice...

Thank Roger W
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

Wow! Thank you for your glowing review of the Cincinnati Marriott Northeast and our amazing staff. Your compliments will be passed along to them and I am sure Chris will be pleased to hear he helped make your stay so special. The next time you and your family are in the area we hope to get to welcome you back...

Kalamazoo, Michigan
Reviewed 29 August 2016 via mobile

We checked in to a nice, big corner room, settled in for a nap....Only to be disturbed by a mechanical malfunction of the fire alarm system. And of course, only on our floor. Moved to a smaller but clean room. Currently they're clean, not run down, and overall what you'd hope from a Marriott. Small, but manageable. Nothing to complain...

Thank KzooTripsMom
MarriottCincinnatiNE, General Manager at Cincinnati Marriott Northeast, responded to this review

First we apologize if the current construction disrupted your sleep, but we are glad we could find you a quieter place to rest. It is good to hear you enjoyed the location of the Cincinnati Marriott Northeast and we thank you for being understanding during your stay, we truly appreciate it. It is our hope you come back to see...

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Region: United States > Ohio > Warren County > Mason
Price Range: $95 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Cincinnati Marriott Northeast staff and other travellers.
2 questions
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Glen Daniel, West Virginia

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 14 Nov 2016 | Read review
“high floor - renovated”
  • an old yellow tinge to everything
  • white at some point? just old
  • modern tech
  • wallpaper cracking and those rug baseboards...
  • popcorn ceiling - really???
 of 5 bubbles 244JoshG, 11 Oct 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, 18 Aug 2016 | Read review
“Only one block of elevators.”
 of 5 bubbles dougw695, 11 Apr 2016 | Read review
“Try to see if your reservation can include access to the Concierge Club.”
 of 5 bubbles 355derrickt, 23 Sep 2015 | Read review
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