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Great Wolf Lodge

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2,116 Reviews from our TripAdvisor Community

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There are newer reviews for Great Wolf Lodge
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Showing 2,114: English reviews
Lexington, Kentucky
Reviewed 22 March 2016 via mobile

My family checked in on Sunday, March 20 for a one night stay. This was our third trip. The kids love it! I have 2 complaints. 1. Housekeeping: housekeeping does a nice "surface" job, but on 2 it stays, I have found food in the kids bunk beds, sticky coffee on the tile floor from other guests, and trash under...

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Helpful?
Thank l0well01
Mason,
Reviewed 22 March 2016

Check-In was the only difficulty we had; the customer service rep that was helping me check in was clearly scripted and didn't offer much help with questions. I was able to locate an employee who was very knowledgeable and friendly. The rest of our stay was fantastic.

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Thank 375stacies
Mason,
Reviewed 22 March 2016

Great wolf lodge was great for the kids and adults! It's a bit pricey but there is so much to do! Wish we'd stay an extra day! We will be coming back to great wolf in the near future !!! Only downside was there didn't seem to be enough employees to man the arcade and it would have been nice...

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Thank 196bradn
Mason,
Reviewed 21 March 2016

We stayed here over spring break with our kids. Overall the service was spectacular and they really go above and beyond! We felt like we were the only guests there and they have a Disney type feel to the environment! Expensive, but worth it!

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Thank 88alixf
mitchell, IN, United States
Reviewed 21 March 2016 via mobile

Having arrived a few hours ago, I can't advise on everything. The check in was a line but they had several check in specialists so it was done in less than 20 minutes. Room was very clean with lots of towels. Internet available. Swim area is like a sauna but u should expect that due to swimmers . Very busy...

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Thank Thomas C
Lafayette, Indiana
Reviewed 20 March 2016 via mobile

We checked in on a Friday and were able get get checked in quickly and our room was ready earlier than expected. Room was clean and comfortable; kids enjoyed the kid cabin. Water park was fun, there are height restrictions on some of the rides so younger kids are not able to go but there are a few places for...

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Thank Estonie
Mason,
Reviewed 19 March 2016

everything was great except our access wrist didn't work before we were assigned our room and after 11 next day. It was hard to purchase food and items. I wished they were assigned to our Last name not the room number.

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Thank 127galinat
Mason,
Reviewed 19 March 2016

The water park was clean, safe, and really fun! The kids had a blast, and we were so impressed with Great Wolf Cincinnati! :) Hopefully we will be able to visit again and enjoy the fantastic experience!

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Thank J1504GJrachelm
Columbus, Ohio
Reviewed 19 March 2016

Nice place.. Just remember it's a hotel with a giant water park for kids. This is not the 5 star downtown Hyatt with 24 hour room service. I will say although the park was crowded there was still plenty of room to play for the kids. The lines for the slides with tubes were long and i didn't really understand...

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Thank Troy S
Mason,
Reviewed 19 March 2016

Need to train some of the cleaning staff what a throu cleaning is....Room was not real clean, had fruit loops, popcorn under the bed, chips & gummy bears around the couch also fruit loops in the bathroom. Told the front desk & talked to manager. They was supposed to do a thruo cleaning the next day, only thing we seen...

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Thank tinar753

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Great Wolf Lodge

Address: 2501 Great Wolf Dr, Mason, OH 45040-8085
Region: United States > Ohio > Warren County > Mason
Price Range: $323 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Wolf Lodge 3.5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Great Wolf Hotel Mason
Great Wolf Resort
Great Wolf Lodge Mason, Ohio
Hotel Style:
#6 Family Hotel in Mason
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Questions & Answers

Here's what travellers have asked, with answers from Great Wolf Lodge staff and other travellers.
16 questions
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Milwaukee, Wisconsin
2 months ago

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Questions? Get answers from Great Wolf Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a great view of the coasters at Kings Island, but there's so much to do, you won't likely be in your room much anyway”
 of 5 bubbles cboerkoel, 7 Dec 2016 | Read review
“Loft rooms are nice but only on the 4th floor & farthest from the water park. With only 2 elevators, it is very inconvenient”
 of 5 bubbles V715ZVcindys, 28 Nov 2016 | Read review
“We have always liked the rooms on the 2nd floor. (same as lobby) or 1st floor.”
 of 5 bubbles kittkat52, 16 Nov 2016 | Read review
“All rooms are loud with kids running through the halls. Just the way it goes.”
 of 5 bubbles 946lynnt, 14 Nov 2016 | Read review
“Get off the ground floor.”
 of 5 bubbles BillJ944, 12 Oct 2016 | Read review
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