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Quality Inn & Suites

Traveller (15)
Room & Suite (20)
Traveller (15)
Room & Suite (20)
Dining (6)
About
Location
Cleanliness
Service
Value
2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Ohio State Reformatory, Kingwood Center, Biblewalk Museum, and the Carousel District. The Ohio State Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Our onsite Fitness Center will be completed in June, 2015. Also, the largest indoor pool in the Mansfield area with a hot tub and a dry sauna. We pride ourselves with having the friendliest and most accomodating staff. Our housekeepers keep our rooms top notch and spotless!
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Property amenities
Pool
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Hot Tub
Heated pool
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Spa
Dry Cleaning
Golf Course
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Indoor pool
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Kitchenette
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Microwave
Refrigerator in room
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Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Location
Full view
Getting there
Hopkins Intl Airport92 km
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Nearby attractions
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Reviews (131)
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131 results
Traveller rating
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46
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5
9
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Time of year
LanguageEnglish
60
46
11
5
9
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All reviews front desk choice privileges pool area comfy bed waffles ghost hunt breakfast room refrigerator and microwave water pressure convenient location clean rooms free breakfast pillows counter gravy protein cereal
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1 - 5 of 131 reviews
Reviewed 8 September 2018 via mobile

1. Reservations were made by my friend. After trying to get through for an hour she called the main reservations number. In making the reservation, she asked to be on the first floor since I am disabled. She was informed that this was a one...More

Date of stay: September 2018
Thank RustyCamper
Response from Sadie P, General Manager at Quality Inn & SuitesResponded 10 September 2018

I do apologize that there seemed to be difficulty in reaching the front desk. I am not sure about this 50$ restocking fee you encountered. If we have the availability to put someone in an area where it is more convenient for them to access,...More

Reviewed 13 August 2018 via mobile

A previous guest apparently had an “accident” in the bed. I pulled back the sheets to discover 4-5 largish brown stains that someone had covered with a bath towel. We had to change rooms at 3 am and weren’t able to get to sleep until...More

Date of stay: August 2018
Thank susanhW206GG
Response from Sadie P, General Manager at Quality Inn & SuitesResponded 13 August 2018

I am truly sorry to hear your experience was not pleasant. I am glad we were able to accommodate and give another room to you. We are looking into the issue on what could have transpired to leave a room exposed such as it was...More

Reviewed 6 August 2018 via mobile

Check in was quick and friendly. Lobby appeared cleaned nicely decorated. Parking was well lit and adequate. We were upgraded to a suite since we are choice members. Very sitting area, counter, stools, sink, refrigerator and microwave. Would be not for an extended stay. Bedroom...More

Date of stay: August 2018
Thank dwoodsw
Response from Sadie P, General Manager at Quality Inn & SuitesResponded 7 August 2018

Thank you for taking time to leave a review. It really is 50/50 on beds. Very well loved or very disliked. We do the best with what we have. Thank you for the kind words. We look forward to seeing you again should you return...More

Reviewed 23 July 2018 via mobile

Front desk staff was very friendly! Pizza delivered right to the room! Check out was a breeze!! Simple room with all the fixins.... Easy shuttles to and from the festival we're already set up and running!

Date of stay: July 2018
Thank TheJack4780
Response from Sadie P, General Manager at Quality Inn & SuitesResponded 3 August 2018

Thank you for taking time to do our survey. We love hearing comments like these! I hope you enjoyed your stay with us and we look forward to seeing you again. Sincerely, the G.M. and Quality inn of Mansfield, OH.

Reviewed 29 June 2018

We were doing a multi state vacation and chose this one to stay at, what a mistake. Although the woman at the desk Amber B., was awesome. When we checked in we took our luggage in to the room and when we opened the door...More

Date of stay: June 2018
2  Thank Michael Z
Response from Sadie P, General Manager at Quality Inn & SuitesResponded 3 August 2018

Thank you for taking time to do our survey. I am so very sorry to hear your stay wasn't a pleasant one. All issues mentioned will be taken care of. Thank you for telling us. Sincerely, the GM and Quality inn of Mansfield, OH.

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Questions & Answers
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pvgirl84
16 August 2015|
AnswerShow all 2 answers
Response from William M | Reviewed this property |
I do not know either. I agree with the others, just call them. I think they will shoot straight with you.
0
Votes
Room Tips
"Long hallways at this hotel, so if you want to be close to the breakfast area, ask the desk for a room that..."
loongirl
17 Apr. 2018
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"Try a suite rather than a regular room. Be sure to ask for what type of room you are getting since the..."
LisaK44256
25 Sep. 2017
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"stay somewhere else"
CarlW962
16 Aug. 2017
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"It smells beware"
714dianek
31 Jul. 2017
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PRICE RANGE
USD 74 - USD 105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn mansfieldmansfield comfort inn
FORMERLY KNOWN AS
Comfort Inn North
LOCATION
United StatesOhioMansfield
NUMBER OF ROOMS
92
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