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Courtyard Lima

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#6 of 15 Hotels in Lima
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Lima
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
OHIO
Reviewed 6 October 2015

We recently stayed at the Courtyard Lima with four rooms, three for my son's college golf team and one for my husband and I. Due to horrible weather, the first day of the golf tourney was called off early. Our team, and several other teams came right to the desk, hoping for early check in. Working in the industry, I...

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Helpful?
Thank chelchel
Dan P, General Manager at Courtyard Lima, responded to this review

You have no idea how wonderful your words are. Coming from an nidustry insider means a lot. Thank you. I am making sure that Meg and her team get a special "pat-on -the back_" for thier efforts - however please note that this is the way we want to treat all of our valuble guest. Again...Thank you so much for...

Fort Wayne, Indiana
Reviewed 31 August 2015

This hotel was a really nice surprise. It went well beyond my expectation for the price charged. The room is far more than the typical chain hotel boxy cube. There are nice lines everywhere and it's sparkling clean with an excellent color palate. It's tastefully appointed. For once, the air conditioning was perfect... easy to regulate and far enough away...

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Helpful?
Thank GR260
Matt S, Director of Sales at Courtyard Lima, responded to this review

We pride ourselves on providing our guests with tremendous value. I am glad you were able to see this during your stay. We are elated to hear that everything went well. Thank you again and we hope to have you back!

Columbus
Reviewed 30 August 2015 via mobile

It has obviously been updated - nice, clean, and the staff was polite. Our only thing negative to say would be the mold in the shower. I'm a flip flop girl in bathrooms like this and I was glad I had mine with me. The rest of the bathroom was clean though. The room was spacious and the bed was...

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Helpful?
Thank LaineyJ4
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for your feedback. We do appreciate the kind words about our property. I am troubled to hear about your shower experience. Under no circumstance is this acceptable or taken lightly. I have personally addressed this issue with both the housekeeper that had cleaned the room as well as our houskeeping supervisor. Again, thank you so much and we...

Huntington Beach, California
Reviewed 20 August 2015

The hotel is clean and quiet with good beds and good shower. There is free parking. The staff is friendly. The hotel is close to the freeway and close to lots of restaurants. The hotel has a restaurant.

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Helpful?
Thank charles6346
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for taking the time our of your day to provide feedback. This feedback is very important to us and to other guests. We are pleased to hear that you enjoyed our location and had a clean and comfortable stay. We hope to have you back. Again thank you for your feedback!

Miamisburg, United States
Reviewed 19 July 2015

This is a very nice and beautiful hotel - well maintained and clean. The room, a single king room, was clean, attractive and everything worked well. I have absolutely no complaints with the room. My only issue is that I like to drink decaf coffee throughout the day and almost expect it to be provided free-of-charge in any decent hotel...

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Helpful?
Thank Michael B
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for the feedback as it continuously helps us to improve. I have expressed your comments to our staff and made it clear the decaf coffee must be readily available in guest rooms. I am glad that otherwise you enjoyed your stay. We hope to have you back!

Burnsville, Minnesota
Reviewed 17 July 2015

We stayed for two nights. The room was very nice. Excellent walk in shower that was very large. The staff was not only helpful, but pleasant. We have nothing but positive feelings about our stay. Don't hesitate to stay here.

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Helpful?
Thank DJDAMD
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for the feedback. Our staff takes excellent customer service very seriously and I am pleasd to hear that you experienced just that. We hope to have you back when your travels take you to Lima again. Thanks again for the comments.

Poplar Bluff, Missouri
Reviewed 14 July 2015

We stayed 3 nights at this hotel. We stayed here a few times before as this is where my husband's future employer placed us. Rooms are clean but bathrooms had a very sour smell especially the shower curtains. The beds were comfortably firm and ample pillows. However, too soft and plushy for little kids. They encompassed my 3 year-old's face...

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1Thank Andrea122675
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you for taking the time to provide us feedback on your recent stay. It is imperative that every guest is given excellent service and treated with respect. We sincerely apologize that we did not live up to our standards for your family. We have taken your comments very seriously and these issues will be addressed immediately with both front...

Columbus, Ohio
Reviewed 30 June 2015

The hotel is newer and I found the room to be clean. The room was somewhat small, but nicely decorated. The shower was odd in that it was very narrow. Overall, my stay was uneventful. The only reason I did not give it five stars was the lack of customer service. I stayed for four nights, and besides the front...

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Helpful?
Thank Judy P
Dan P, General Manager at Courtyard Lima, responded to this review

Thank you so much for your candid comments. It is only through the valuable input from our guests that we can grow and improve both our products and our service. I am truly sorry that you found our team members unfriendly. We are going to be using your review in our service huddles this week. I think it will be...

Houston, Texas
Reviewed 24 June 2015

The exterior is the standard Courtyard box, but the inside is stylish and tasteful. It was a nice surprise. It was clean and comfortable and the rooms were well appointed. Only complaint is the linen. The sheets were not at all crisp and nice and the bed coverings were kind of unapealing.

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Helpful?
Thank cgny1fwd
Matt S, Director of Sales at Courtyard Lima, responded to this review

Thank you so much for taking the time to review our property. We strive to continuously exceed expectation and treat each and every guest with dignity, respect, and sincere appreciation. We will address the crispness of our linens immediately and hope to have you back when your travels bring you to Lima!

Avon, Colorado
Reviewed 27 May 2015 via mobile

There are not a lot of choices in Lima Ohio when it comes to hotels. We go several times a year to visit relatives and it's always a struggle to find a descent full service hotel. The Courtyard is by FAR the best we've found. The staff is amazing. They actually have very nice suites, a great lobby and the...

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1Thank TrinketTobin
Matt S, Director of Sales at Courtyard Lima, responded to this review

We are so glad that you enjoyed your stay at our property. We pride ourselves on great service, superior accommodation, and making sure our guests are sincerely appreciated. We hope to have you back and thank you for taking the time to provide your feedback! -Matt S. - Director of Sales Courtyard Lima

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Courtyard Lima

Address: 936 Greely Chapel Rd, Lima, OH 45804-4173 (Formerly Courtyard Lima Ohio)
Region: United States > Ohio > Lima
Price Range: $152 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lima 3*
Number of rooms: 99
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Also Known As:
Courtyard Lima Ohio Hotel Lima
Hotel Style:
#4 Business Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lima staff and other travellers.
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Questions? Get answers from Courtyard Lima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room for cleanliness before unpacking.”
 of 5 bubbles 866rw, 23 Aug 2016 | Read review
“Courtyard view room was very nice.”
 of 5 bubbles chrismQ5462KA, 13 Mar 2016 | Read review
“From what I have seen there is no bad room.”
 of 5 bubbles beckyo788, 18 Dec 2015 | Read review
“if traveling with a baby I highly recommend getting the one bedroom suite”
 of 5 bubbles CanadianG_11, 13 Jan 2015 | Read review
“I doubt that there are any bad rooms.”
 of 5 bubbles shireeg2014, 12 Nov 2014 | Read review
5 of 5