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Upon entering the hotel it was clean, the place felt welcoming, the gentleman at the front desk was polite. The room was clean the bed and pillows were super comfy. The heater worked. This was all great. Then we went down for breakfast. The milk...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LancasterResponded 27 February 2016
Thank you for being our guest and for taking the time to write your review. It is great to know that you were able to appreciate the cleanliness of the hotel, the comfortable rooms, and our staff service. On the other hand, we...More
Nice renovated facility with pleasant helpful staff, good breakfast and nice clean rooms. Near everything. Mall is across the way and downtown in only a few minutes away. Rooms had fridge and microwave at no extra charge. Will stay here again.
We stayed here the Tuesday before Thanksgiving. It was the halfway point for our trip. We chose it because our dog was with us and pets are allowed here. I had made an on-line reservation but never received a confirmation number, so I called a...More
Response from Hie L, Front Office Manager at Holiday Inn Express LancasterResponded 30 November 2015
Thank you so much for your stay and review. We are in the middle of switching out our linens to new from the brand. I do apologize for the not so new towels in the room. I will be sure to let the Executive Housekeeper...More
Every time I visit Lancaster, I have stayed at this venue and have been completely satisfied. The rooms are clean and the staff very helpful. This is not based on just one stay but based on random visits over the last 12 or so years...More
I stayed here for 6 days for work. The beds and pillows were very comfortable. The rooms were clean. We were able to use the gas grill they provided. Easy to get to and convenient to shopping in the area. I would stay here as...More
Thank Dan G
Response from Hie L, Front Office Manager at Holiday Inn Express LancasterResponded 25 August 2015
Woooohooo just like family. Thank you for the wonderful review. We look forward to seeing you during your next stay.
Front Office Manager
USD 163 - USD 245 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from EnglishGallivanter | Reviewed this property |
Hi. From what I can remember, there was a BIg Boy Restaurant almost next door and several fast food type places in the mall, which was within easy walking distance, which was ok for me. I didn't notice any others in the... More
Hi. From what I can remember, there was a BIg Boy Restaurant almost next door and several fast food type places in the mall, which was within easy walking distance, which was ok for me. I didn't notice any others in the immediate vicinity. Hope this helps.