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Holiday Inn Express Kent State University

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#3 of 8 Hotels in Kent
Certificate of Excellence
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Eastern Idaho
Reviewed 3 August 2015 via mobile

Nice place. Very friendly staff. The room and bathroom could have been cleaner (mildew on shower curtain and floor needed to be swept). It wasn't filthy, just needed to be cleaned deeper. Great breakfast. The breakfast staff was very friendly! The pool was great! Clean pool area. Wished they would've had a basketball hoop in their pool (the had basketballs...

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Helpful?
Thank easternidahotraveler
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for your comments about the Holiday Inn Express at Kent State University. We apologize for the issue that you encountered during your stay. Rest assured when we find an issue we take swift action to fix it.. I informed our Executive Housekeeper about the shower issue and she is ensured me that she will look into it. We...

Washington, D.C.
Reviewed 28 July 2015

Best value and clean. A good night's rest and convenient to kent area. Customer service was friendly and always with a smile. What more could you ask for! The Mexican restaurant Salsitas is walking distance. Great food and drinks!

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Helpful?
Thank May Y
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for taking the time to post your wonderful review about the Holiday Inn Express and Suites at Kent State University. I'm glad we were able to meet your expectations. We look forward to seeing you again the next time you are in the Kent area! With Regards Royce Guest Experience Champion

Toledo, Ohio
Reviewed 15 July 2015

This is my second stay at this hotel. Overall the stay is as good as you can get for this class of hotel. The Wi-fi is a tad flakey (have to sign in multiple times), but it was good enough (1 to 1.5 Mbps download). Breakfast is what you would expect, the usual choices. One treadmill in the workout room,...

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Helpful?
Thank John B
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

John B Thank you for your feedback of your recent stay at the Holiday Inn Express and Suites in Kent Ohio. The management team will address these issues you raised immediately. It is important that we use this critique for feedback and training and assure you that the prompt resolution of these matters will alleviate this worry from your next...

Carrollton, Ohio, United States
Reviewed 1 July 2015

You need to watch your credit card or debit card statement after checking out. Our bill was marked paid at $129.00 with no balance due. When we arrived home, I checked my bank statement as I always do and found we had been charged $149. and some cents. Called the hotel and were told it was an incidental fee. Asked...

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Helpful?
Thank Shari H
HIEKentFrontDesk, Front Office Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're very sorry you were not satisfied with the service we provided. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve....

Cleveland, Ohio
Reviewed 23 June 2015

A very nice hotel. Room and public areas are very clean. Very nice indoor pool (water temperature was perfect!) I was pleasantly amazed that the pool opens at 5:00a.m.(!!!) which is nice because I usually like to get 50 laps in before breakfast. Hot breakfast buffet is very nice with sausage, scrambled eggs, pancakes and a variety of other choices....

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Thank Dale H
HIEKentFrontDesk, Public Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for taking the time to post your great five star review about the Holiday Inn Express and Suites Kent State University. We seek to not only meet but to exceed guest expectations. I'm glad we were able to exceed yours. We truly look forward to seeing you again the next time you are in the Kent area!

Ohio
Reviewed 4 June 2015

The room was clean, air worked. We were on the third floor. The pool was warm and clean. The guy at the front desk was nice. He did not get annoyed by all of our questions. He even helped us get connected to the wifi. His name is Dean. We usually stay at IHG brands because they are usually clean...

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Thank Emma K
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for your feedback of your recent stay at the Holiday Inn Express and Suites at Kent State University. Please accept our sincere gratitude for the positive review that you provided. Just to be clear you were at The Holiday Inn Express and Suites at Kent State University. We are located at the intersection of State Route 43 and...

Reviewed 4 June 2015

My time here was really enjoyable, The room was clean and the ac and heat was working fine. The front desk was very nice, (especially Dean). One thing that I really wasn't very happy about was their was a few perverts walking around. But other than that it was very nice.

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Thank becca t
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for your feedback of your recent stay at the Holiday Inn Express and Suites at Kent State University. Please accept our sincere gratitude for the positive review that you provided. I hope the perverts weren't really perverts. We try to provide a safe and welcoming hotel experience for all our guests.

Pittsburgh, Pennsylvania
Reviewed 11 May 2015

My husband and I stayed here this past weekend and wanted to let the Management know how wonderful our stay was. All of the staff was super friendly and helpful. The bed was so comfortable and the room was spacious and very clean. We will definitely be a repeat customer. Thank you for this pleasant experience!

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Thank J P
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for your feedback of your recent stay at the Holiday Inn Express and Suites at Kent State University. Please accept our sincere gratitude for the positive review that you provided.

Pittsburgh, Pennsylvania
Reviewed 4 May 2015

Hotel was easy to find - check in was very quick. Room was clean, very nice. Good breakfast. Pool area was clean. Front desk attendant was very kind - went out of his way to recommend a restaurant and help us open a wine bottle. Would stay again!

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Thank dmzpittsburgh
HIEKentFrontDesk, Guest Relations Manager at Holiday Inn Express Kent State University, responded to this review

Thank you for sharing your feedback regarding your stay at the Holiday Inn Express and Suites at Kent State University. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel . We have a great housekeeping staff and strive to be the cleanest hotel possible....

Louisville, Kentucky
Reviewed 8 April 2015

My wife and I just stayed there over the Easter weekend and we just wanted to thank the General Manager for letting most of your staff off for Easter day. Being a Christian, that meant a lot to us to see a business that cared more about their people then the bottom line on a spreadsheet. The staff that was...

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Thank Dawn S
HIEKentFrontDesk, General Manager at Holiday Inn Express Kent State University, responded to this review

From all of us at the Holiday Inn Express and Suites Kent State University, a great big thank you for your wonderful words and positive review. It makes us glad to know our guests appreciate our decision put our staff's families first. Again we thank you for your kind words and look forward to seeing you in the future. Reg...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Kent, Ohio is a 74 room and suites hotel, easily accessible of I-76 at exit 33. We are the smart choice when choosing a hotel in the Kent, Akron, Ravenna and Tallmadge areas.Rapidly rising in popularity of hotels in Northeast Ohio, this hotel is the most convenient location to the Kent State University Campus, Northeast Ohio College of Medicine (NEOUCOM), Summit Racing, Hess Print Solution, Goodyear Tire & Rubber, Bridgestone Invitational, and Lockheed Martin.Business travelers look to our hotel to provide them with more amenities than they could find elsewhere. We Feature an over sized fitness room, state-of-the-art aerobic equipment, with a view into our elongated indoor pool. Complimentary high-speed wireless Internet throughout the hotel meets every guest s need. The Smart Start breakfast is always a hit, but we are told that the sweet tidbits and evening snacks served with a smiling face, take hospitality to an excellent level.Leisure travelers find our hotel convenient to the Kent Folk Festival, Portage County Fairgrounds, Summit County Fairgrounds, Soap Box Derby, Hartville Flee Market, NFL Hall of Fame, Ravenna Balloon-A-Thon, Firestone & other Ohio Golf Courses. Visit nearby Downtown Akron W/First Night, AA Founders Day & Akron U.We are one of the first hotels in Ohio to offer a 100% smoke free environment. ... more   less 

Additional Information about Holiday Inn Express Kent State University

Address: 1215 Sanctuary View Dr, Kent, OH 44240-8205
Region: United States > Ohio > Kent
Price Range: $136 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kent State University 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Kent State University Hotel Kent
Holiday Inn Kent
Kent Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Kent State University staff and other travellers.
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Santa Fe, New Mexico
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Questions? Get answers from Holiday Inn Express Kent State University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room in the house!!!”
 of 5 bubbles LORIACO, 4 May 2016 | Read review
“I like first floor rooms so I can easily get to the gym.”
 of 5 bubbles 287ryanm, 19 Apr 2016 | Read review
“Be good to yourself and get the jacuzzi suite!”
 of 5 bubbles DaleH226, 23 Jun 2015 | Read review
“I would try to get a room near the lobby because it would be safer.”
 of 5 bubbles 504emmak, 3 Jun 2015 | Read review
“Floor 3 is quiet.”
 of 5 bubbles 980beccat, 3 Jun 2015 | Read review
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