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Comfort Inn Independence

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Comfort Inn Independence
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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Washington DC, District of Columbia
Reviewed 10 June 2015

Recently stayed for two nights. Room was very clean and the staff was great, especially Evonne, and Mr. Torre (forgot the first name, sorry). Hotel is very close to many restaurants, as well as to downtown Cleveland. Great place to stay in the Cleveland suburbs.

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Helpful?
Thank Zachary S
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your positive comments on our hotel review are greatly appreciated by all our staff especially Evonne and Marlon. I am always pleased to read that our guest acknoweldges the the effort put forward by our staff. Thank you for taking the time and we hope you will retutn soon. Have a great day.

Clarence, New York
Reviewed 19 May 2015

Very nice hotel. Clean,comfortable, friendly staff. Good Continental breakfast,hot and cold foods, centrally located to downtown and and the Cleveland Zoo. You can walk to restaurants. Plenty of them in the area. Small, outdoor pool area, opens Memorial Day.

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Thank Kathy2k012015
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that you enjoyed your stay at our Comfort Inn and thank you for your kind words. All our reviews are shared with our staff. We hope you will return for a future stay when visiting our area in the future. Have a great day.

Indiana
Reviewed 15 May 2015

I had a hard time deciding between two or three stars for this hotel. First off, the staff was great - always pleasant and helpful. I am not a very picky person when it comes to hotels. If I expected absolute perfection I would pay $200 for a four star hotel. That being said, I was a little put off...

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2Thank TravelersSoul
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to write a hotel review. All comments are reviewed by our management team. We hope you will give us another opportunity to better serve your future hotel needs and that you will be able to enjoy some of our renovations scheduled for this Fall. Enjoy your summer and have a great day.

Brantford, Canada
Reviewed 1 May 2015

Recently stayed there for 3 nights. When we moved out the sofa bed found a plastic bottle cap underneath it. Made us wonder when last night it was cleaned under it. The table in the room was dusty, the chair at the desk had a big rip in the side, wallpaper was starting to peel off. Not to mention the...

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Thank enogca
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for your hotel review and accept my apology for not having met your expectations. We do hope you will give us another opportunity to better serve your future hotel need when returning to our area in as much as some of the pictures are quite old. We look forward to your being able to enjoy some of the...

Milwaukee
Reviewed 29 April 2015 via mobile

We checked in with Yvonne (?) at the front desk. She was so nice and accommodating. She listened to what we were looking for and took great care of us. She also has a great sense of humor! The room was large and comfortable but could use a few touch ups, but nothing that hindered our stay. The shower had...

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Thank Kathleen R
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to review our hotel. All your comments appreciated and read by our hotel management staff. The water issue you described has been resolved. We hopeyou will return for a more fun reason in the future. Have a great day.

Reviewed 22 April 2015 via mobile

We always stay in his area when going to Cleveland clinic. They offer clinic rates that are VERY reasonable. Highly recommend for no frills accommodations in addition the the La Quinta next door. Safe and simple room with breakfast included. But, you do need to ask for the Cleveland clinic rate if that is the reason for your visit. We...

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Thank Gwayneo2
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to review our hotel. Your comments are greatly appreciated. We hope your next visit is for pleasure. Have a great day.

Cleveland, Ohio
Reviewed 22 April 2015 via mobile

I think the comfort in has good rooms for the prices that they charge. Jacuzzi room was a little small though. More like a bathtub with jets. Hampton inn is 3 mins down the street and they have better rooms and a bigger jacuzzi. I'll stick to the Hampton inn.

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Thank showcom1
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your commets are greatly appreciated. Thank you for aking the time t review our hotel. We hope you can return to enjoy some of our many improvements that we have on schedule. Have a great day.

Greenback
Reviewed 28 January 2015

We normally stay in hamptons & hitons, but I saw the tripadvisor reviews and gave this a try. for 74.00 we had a HUGE CLEAN room, very comfortable king size bed, big bathroom with coffee maker. no fridge which stinks..room was quiet & we say deer! The staff was very nice. fresh HOT breakfast in the AM.. coffee is always...

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1Thank Daniel C
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for giving us the opportunity to serve your hotel needs on your last visit to our area. We appreciate your taking the time to review our hotel.. Your kind words are well received by all our staff. We look forward to your return visit and that by then we will have our new wallpaper as well as new...

Reviewed 4 January 2015 via mobile

When I travel to Cleveland I usually flip-flop between the Embassy at $109 and the Red Roof Inn at $65 a night. I found this one which was at a price point in between them both and decided to give it a shot. All of the hotel rooms have an inside entrance which makes me feel much safer. Walking in...

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1Thank ALMotley
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that you gave us an opportunity to serve your hotel needs and thank you for taking the time to review our hotel. Our hotel is a smoke free facility, and we do our best to uphold our policy. We have many new improvements scheduled for the near future and hope you will return to enjoy them. Have...

Denver, Colorado
Reviewed 9 December 2014

This was my second stay at this hotel and I’d be happy to return. Based on the number of cars in the parking lot the place must be full but I don’t hear any extraneous noise. My room -202- is large, clean and comfy. It has a king size bed plus a sofa, desk and desk chair. The free wifi...

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1Thank RandiinChicago
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted to hear from a repeat guest. It is important to know that we are able to offer good service and accomodations that please our guests. Thank you for taking the time to write such a positive review. We look forward to your return visit. Have a great day.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $95 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Independence 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
Comfort Inn Independence Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Independence staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a single with 2 beds.”
 of 5 bubbles kennethh95, 5 Oct 2016 | Read review
“3rd floor is quietest”
 of 5 bubbles baseballfamily13, 24 Aug 2016 | Read review
“No Comment”
 of 5 bubbles ericg0wins, 10 May 2016 | Read review
“We enjoyed the 3rd Floor. Elevator access to all floors.”
 of 5 bubbles Old-Grapes, 17 Dec 2015 | Read review
“3rd floor room was quiet.”
 of 5 bubbles SeniorTraveler65575, 30 Sep 2015 | Read review
5 of 5