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Comfort Inn Independence

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153 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Level Contributor
4 reviews
Reviewed 26 October 2016

Loved the location of this hotel! Independence is a very clean town with a large variety of restaurant options within 5 minutes of the hotel, and we were able to get to all of the different places in Cleveland that we wanted to visit in less than 30 minutes. The hotel is just off of the highway that takes you... More 

Helpful?
Thank ws1017
Buffalo
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

The Comfort Inn Independence in Ohio is close to the Hard Rock Casino and the Inn will get you there with directions for you upon request.They have a pool and a gym, they offer continental breakfast, WI FYI and close to downtown shopping. This will be the second stay at this Inn but the price is worth it.

Helpful?
1 Thank kennethh95
Omaha, Nebraska
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 October 2016

We had a King room with a good rate. Very comfortable. Complimentary breakfast with scrambled eggs, bacon, etc. Staff was very helpful in recommending a restaurant for a good dinner in walking distance. They also provided good directions and a map for how to get to the nearby National Park.

Helpful?
Thank sfbookwoman
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 8 September 2016

Check-in was smooth and quick. The front desk staff was so efficient and nice. I like that they have cold drinking water ready near the front desk for guests on a hot summer day. The lobby is bright, clean, with nice layout of the breakfast table, couch, tv all in one place overlooking the outdoor pool. Our room smelled like... More 

Helpful?
Thank Takunaknay
Stefan K, General Manager at Comfort Inn Independence, responded to this review

It is always a pleasure to hear that a guest really enjoyed our hotel and the view that it offers. Thank you for taking the time to respond to our review. Your positive comment are appreciated by all our staff. We hope you can return soon. Have a wonderful day. More 

Murrells Inlet, SC
Level Contributor
267 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 30 August 2016

I have stayed at several Comfort Inns, and have always been pleased. This time... NO! Check in was easy and efficient. We get to our floor and it had an unpleasant odor. When we opened the door to our room, it really had an unpleasant odor. It smelled moldy! Then when I looked into the bathroom I noticed they gave... More 

Helpful?
Thank TrishaMarie
Stefan K, General Manager at Comfort Inn Independence, responded to this review

I apologizes for not having met your expectation on your last visit to our hotel. Our current renovation project should resolve many of your issues . We hope you will give us another opportunity to better serve your future hotel needs. Thank you for taking the time to respond to our survey. Have a wonderful day!!! More 

Wayne
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2016

Had King room with pull out sofa. Bed and pillows were excellent. Slept sooo good. Quiet. Room was nice, updated. Had musty smell which was fixed by front desk. No other issues. I had a refrig and microwave. Breakfast was just ok. A Bob Evans and Dennys were down the hill.

Helpful?
Thank baseballfamily13
Chicago, Illinois
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 August 2016

IHG Platinum Marriott Gold For the price I paid this hotel met my expectations Pros: Clean comfortable room typical breakfast selection nice staff Cons: DirecTV was pretty choppy Sink was pretty clogged Squeaky floors from above

Helpful?
Thank encore02
Stefan K, General Manager at Comfort Inn Independence, responded to this review

Thank you for visiting our Comfort Inn, and for taking the time to review our property.. Your compliment and your concerns are very important to us Our current renovation should resolve your concerns. We look forward to a future visit. Have a great day!!! More 

Texas Gulf Coast, Texas
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2016 via mobile

This hotel is run down and dirty. Rooms are very musty and in need of an upgrade, which is currently in process. However, the staff is top notch! Very polite, very professional and very friendly. The house cleaning staff did a great job keeping up my room. The breakfast staff is helpful and does a great job keeping the area... More 

Helpful?
Thank corbinr26
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for not having met your expectation , but as you mentioned we are in the proccess of completeing our renovation and do hope you will give us another opportunity to share our improvements with you on a fiuture visit to our area. Have a great day!!! More 

Cleveland, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2016 via mobile

We stayed here one night in July 2016 and we're not happy. The rooms were very musty and you could see mold/mildew growing on the bathroom ceilings. The sheets in one room were put on the bed damp. Avoid at all costs.

Helpful?
Thank angelad428
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel survey, Our current renovation will resolve manny of the issues. We hope you will return and enjoy many of our new features. Have a great day!!! hre More 

Gedera, Israel
Level Contributor
142 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 14 June 2016

Not the cleanest place on earth: a coat hanger under the bed, sticky handset on the desk chair, a man's deodorant left on a shelf, stained bathroom rug and towels, stains on the walls. Ugh. The lampstand does not work. I'd go somewhere else if the reservation was not made by my hosts.

Helpful?
Thank Baruch M
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your responce to our survey has been brought to the attention of our management team. All issues will be reviewed. Our current renovations will correct many of the issues. We hope you will give us another opportunity to again serve your future hotel needs. Have great day!!! More 

34 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $124 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Independence 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
Comfort Inn Independence Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Independence staff and other travellers.
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Questions? Get answers from Comfort Inn Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a single with 2 beds.”
 of 5 bubbles kennethh95, 5 Oct 2016 | Read review
“3rd floor is quietest”
 of 5 bubbles baseballfamily13, 24 Aug 2016 | Read review
“No Comment”
 of 5 bubbles ericg0wins, 10 May 2016 | Read review
“We enjoyed the 3rd Floor. Elevator access to all floors.”
 of 5 bubbles Old-Grapes, 17 Dec 2015 | Read review
“3rd floor room was quiet.”
 of 5 bubbles SeniorTraveler65575, 30 Sep 2015 | Read review
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