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Holiday Inn Cleveland Independence

274 reviews
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Traveller (29)
Room & Suite (22)
Dining (3)
Overview
  • Excellent20%
  • Very good35%
  • Average24%
  • Poor10%
  • Terrible11%
Travellers talk about
“live band”(10 reviews)
“club room”(4 reviews)
“nice bathroom”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Cleveland Independence
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)Write a Review
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Traveller rating
57
88
67
28
31
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LanguageEnglish
57
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67
28
31
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All reviewslive bandclub roomnice bathroomlarge eventbreakfast buffetexecutive flooroutback steakhousefull servicefootball gamedecent hotelmini fridgeshort drivestaff was friendlyconvenient locationimpulseconferencecleveland
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1 - 5 of 271 reviews
Reviewed 5 weeks ago via mobile

Not for business travelers who need a good night sleep. Beds were so hard the springs actually crunched. Carpets in the halls and rooms were stained and not vacuumed well. Recommend you save your money and your back... find a park bench to sleep on.More

Thank Rene G
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 4 weeks ago

Dear Rene G: We appreciate your choosing our hotel for your recent stay. We appreciate the candid feedback you have provided us. We have passed on your comments to our maintenance staff to look into the room you were in and correct those issues immediately....More

Hotel's Favourite
Reviewed 12 December 2017 via mobile

We have been coming to Cleveland Clinic for about 10 years from Ky. We have been staying at holiday inn for about 8/10 years. Really clean lobby and very convenient location. Rooms are always clean and comfortable. If going to Cleveland Clinic always ask for...More

Thank Dale C
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 16 December 2017

Thank you so much for your continued patronage for the last 8 - 10 years. We appreciate the wonderful feedback about our hotel and are very pleased that you enjoy your stays with us. We look forward to seeing you again very soon!

Reviewed 4 January 2018

My wife and I were attending a hockey game in Cleveland and experienced some horrendous weather on the way home. I decided it would be best to wait out the weather and just decided to get a room. I booked with my IHG app and...More

Thank BrianParsons
Reviewed 18 December 2017

First, the staff was very friendly. However, the room was pretty bad. It was outdated and the mattress was very lumpy. Through the bathroom vent we could hear the people next door to us talking. They were speaking at a normal noise level but it...More

Thank Helene O
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 19 December 2017

Thank you so much for your recent stay with us. We appreciate you choosing our hotel. I apologize that you were not 100% satisfied with your stay. We appreciate the feedback as it helps make us a better hotel for our guests. Please let me...More

Reviewed 26 November 2017 via mobile

I travel a lot for business and frequent many Holiday Inns. This one far exceeded any and all expectations and it started with Michelle at the front desk. I was on a plane for 6 hours and and she was my first touch at the...More

Thank James P
Response from Tom M, General Manager at Holiday Inn Cleveland IndependenceResponded 29 November 2017

Thank you so much for the wonderful review of your recent stay with us. I am so pleased to hear that our staff took great care of you! It's always great to hear when my staff exceeded a guest's expectations. We hope to see you...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 113 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (29)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Thomas L
21 July 2017|
AnswerShow all 2 answers
Response from rfsalomone | Reviewed this property |
The hotel is about 10 miles to downtown. I took an uber and it was only 12buxks
1
Vote
luvsf
3 September 2014|
Answer
Response from Tom M | Property representative |
Dear guest: based on the information you provided, the base rate you were quoted was $129, however, after taxes it would be $151. I apologize for the confusion. As far as the ADA bathrooms, we do have an ADA restroom in our... More
0
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12
Room Tips
"This hotel is not for you if you are seeking silence!"
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"room 579 was quiet however the hotel in general is very loud due to hosting events/ bands etc"
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"we had a 4th floor room at the end of corridor, very quiet. Very clean, loved the room, had a fridge in it..."
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"Stay away from the ice machine - it makes noise."
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