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Hyatt Place Cleveland/Independence

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Hyatt Place Cleveland\/Independence
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612 Reviews from our TripAdvisor Community

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Showing 605: English reviews
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Nelsonville, Ohio
Reviewed 3 days ago NEW

Poor walkways, limited parking, no signs to find it, hard mattress, run down, very small spaces, no seating for breakfast or bar area. Poor service for catered event. food deliveries happen in the the morning. Food and boxes sit in the hallway

Review collected in partnership with Hyatt Hotels
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1Thank 876marky
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

What a great hotel!! I can't say anything negative about our experience! We stayed in a two bed room, with a separate living room area. All was very thoroughly clean. Great lobby & staff. I love the location, right off the high & tucked backed. From someone that was travelling alone with a young child, I felt very safe in...

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Helpful?
Thank suitcasesNsippycups
About Hotel's Favourite Review
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

suitcasesNsippycups (great name, by the way!) Thank you for taking the time to review your recent stay at our hotel. I am delighted you enjoyed your time with us and felt very safe. Your comments will be celebrated with our entire team. We would love the opportunity to host you again if your travels bring you back to the Cleveland...

Houston, Texas
Reviewed 4 days ago NEW

The hotel is ideally situated - near airport , as well as downtown attractions. Proximity to freeways makes any Cleveland neighborhood easy to access. The hotel is very clean, provides great complimentary breakfast and the staff provide excellent service. This hotel is a great value for money.

Review collected in partnership with Hyatt Hotels
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Thank Naduvakkarai M
pittsburgh, United States
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank Sandra K
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 331amite
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Hamburg, New York
Reviewed 1 week ago

Wanted a hotel near the Cleveland Zoo therefore, decided to give Hyatt Place a try. Rooms are spacious with a front room serving as a living room, work space and small kitchen area. Bed was very comfortable, bathroom clean. Entire room was perfect for my husband and I especially the living room area. Felt more like home than other hotel...

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Helpful?
Thank Darlene K
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Darlene K Thank you for taking the time to review your recent stay with us. I am pleased the room layout and the staff were pluses during the time here. I do sincerely apologize that the breakfast was not as you had hoped and that will be shared with the kitchen staff. Your comments will also be celebrated with Lidiya...

Shorewood, Wisconsin
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Gretchen F
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Reviewed 2 weeks ago via mobile

Stayed here after visiting Cuyahoga Valley National Park. Room was spacious and clean. My daughters loved that it had a living area. Breakfast was pretty good - pancakes, eggs, bacon, banana foster, cereal, bread assortment, oatmeal, yogurt, etc. Only thing I could say is that pool temp was cold and we missed having a hot tub. Overall though, nice place...

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Helpful?
Thank Lindsey S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Lindsey S Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time here and the room layout as well as the breakfast were pluses during your stay. We welcome the opportunity to host you again if your travels bring you back to the area.

Reviewed 2 weeks ago

Rooms need to be updated. Couch felt like it had been sat on by an elephant. Breakfast was poor at best, watery eggs and cold sausage. Pool had a strong chlorine smell, which is a sign that the pool is not being maintained properly

Review collected in partnership with Hyatt Hotels
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Thank Joe H
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Joe H Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was anything less than ideal. Your comments about the sofa, breakfast and pool will be shared with the proper people. It is our hope that you would offer us another opportunity to better serve your needs.

Berea, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank H3343OVjacquelines
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Drive, Independence, OH 44131
Region: United States > Ohio > Independence
Price Range: $138 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio
Hotel Style:
#1 Business Hotel in Independence
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Cleveland/Independence staff and other travellers.
5 questions
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Grand Island, New York
Bowling Green, Ohio
over a year ago
over a year ago

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Questions? Get answers from Hyatt Place Cleveland/Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 6th floor room with a king size bed had a lot of space,”
TomRoch1, 15 Mar 2017 | Read review
“Stayed on the 5th floor, good view and easy access with elevator”
rob2rob, 8 Nov 2016 | Read review
“Rms 126/125 are a bit too close to the exit and the door is loud.”
cptb2013, 22 Sep 2016 | Read review
“Watch out for AC issues”
Bigzeek, 18 Aug 2016 | Read review
“Lots of Raccoons eating in the parking lot at night”
96fredt, 8 Aug 2016 | Read review
5 of 5