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Hyatt Place Cleveland/Independence

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Traveller (89)
Room & Suite (67)
Dining (10)
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Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“sectional sofa”(7 reviews)
“sitting area”(23 reviews)
“donuts”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)
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231
75
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372
231
75
41
15
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All reviewssectional sofasitting areadonutsyogurthot itemsfree breakfastthe breakfast areadefinitely stay here againmini fridgerockside roadcomfortable roomminute drivecleveland independencestaff was very friendly and helpfulrock and roll halleasy accessresidence inn
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1 - 5 of 734 reviews
Reviewed 1 week ago

I went to pick up my daughter from college and chose to try the Hyatt in Independence, Ohio. We have never stayed at one before and thought we would try it. I checked in at around 5:30 p.m. on my way up to Cleveland. The...More

Review collected in partnership with Hyatt Hotels
Thank SkippyFord1
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 3 days ago

SkippyFord1 Thank you for taking the time to review your recent stay with us. I wanted to sincerely apologize that the visit was anything less than ideal. The issues with the sink and AC will be brought up with our housekeeping and maintenance supervisors. Additionally,...More

Reviewed 2 weeks ago

Excellent experience. No problems at all. Easy hassel free check in and check out. Room was terrific. Comfortable beds and pillows. A/C worked great. Exterior front of the hotel well lit. I'd give it a rating of 4.9999. The only thing I could suggest to...More

Thank st16795jmail
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 3 days ago

st16795jmail Thank you for taking the time to review your recent stay with us. I am pleased that overall the stay was a positive experience and your comments will be celebrated with our entire team. We welcome the opportunity to host you again if your...More

Reviewed 3 weeks ago

The location was perfect for being just outside Cleveland. The hotel is clean but in some spots they could use some new carpeting. Our room had a very slow shower drain. The staff was always there and helped us when we asked for ice packs...More

Thank bertaron
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 3 weeks ago

bertaron Thank you for taking the time to review your recent stay with us. While I am pleased that overall experience was a positive one, I do apologize for the hiccups you experienced. Your comments will definitely be shared with the breakfast, maintenance and housekeeping...More

Reviewed 4 weeks ago

Good hotel. Very convenient for what I needed with access to I-480, 271, and 77. Being a Hyatt member though got me ZERO perks and was never acknowledged, and I used a Hyatt Chase card at check in. I'll use it again as it fits...More

Review collected in partnership with Hyatt Hotels
Thank terrencewittman
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 3 weeks ago

terrencewittman Thank you for taking the time to review your recent stay with us. I am pleased the location was a plus but wanted to sincerely apologize for the issue with the lack of recognition upon checking in. This comment will be shared with our...More

Reviewed 4 weeks ago via mobile

The Hyatt Hotel is it great place to stay when in the Cleveland area. The room was spacious with a separate seating area, real nice shower and the bed was comfortable with a good selection of pillows. Breakfast in the morning was quite good, overall...More

Thank TheBugGuy
Response from Shawn F, Manager at Hyatt Place Cleveland/IndependenceResponded 4 weeks ago

TheBugGuy Thank you for taking the time to review your recent stay with us. I am pleased start to finish, your experience here was a good one. Your comments will be celebrated with the staff as a whole. Keep us in mind for any future...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Business Hotel in Independence
#1 Green Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 108 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Independence
#1 Business Hotel in Independence
#1 Green Hotel in Independence
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (67)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Thomas W
5 January 2018|
AnswerShow all 3 answers
Response from Shawn F | Property representative |
We do offer shuttle service to and from Cleveland Hopkins but not 24 hours. Our shuttle operates from 7:00 AM to 10:00 PM with our last pick-up time being 9:45 PM. You would have to call the hotel to schedule your pick-up... More
2
Votes
Allyson H
17 October 2017|
AnswerShow all 4 answers
Response from Shawn F | Property representative |
Cash, gift cards and pre-paid cards may only be used at checkout. To check in, guests must present a credit or bank-issued debit card that will authorize for the full amount of the stay plus an additional $25 per night for... More
0
Votes
tvylmy
16 October 2017|
Answer
Response from Shawn F | Property representative |
We do not have any smoking rooms at our hotel. However, we do have designated smoking areas outside. We do our best to accommodate guests who do smoke by blocking them on the first floor. Just call ahead and ask and we will... More
0
Votes
Room Tips
"The one I stayed in was excellent, I'd say they're all the same."
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"If traveling with a dog, ask for a room on the first floor with easy access to the front door for walking..."
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"We were on 5th floor and very comfortable."
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"Choose one on an upper floor and away from the front of the building."
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