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It's a normal hotel. Nothing really above average in the features. The thing that makes this a good stay is the staff. The people at the front desk are very helpful and cheerful. The breakfast were quick and friendly. The rooms could use some new...More
Thank Steve H
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 4 March 2016
Thank you for choosing the Holiday Inn Express in Heath, OH. Customer service is something we pride ourselves in and our staff is the best in town! We do appreciate the feedback on our condition of the carpet and the heaters. We look...More
I was actually impressed when I first arrived the staff was polite and very professional, but things took a turn quickly. I brought my grandchildren in from out of town for a fun night of swimming and opted for the suite (around 150 buck before...More
1 Thank Rex F
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 28 February 2016
Dear Rex F,
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the issue with the pool. I am deeply sorry that we did not...More
I visited this property while on a business trip and was very surprised. It was definitely not to the standard that I have become familiar with for this chain. When I arrived I actually drove past it because there were no signs lit or readily...More
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 29 November 2015
Thank you for bringing these issues to our attention. We apologize for the negative experiences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We...More
Decent hotel in convenient location with plenty of dining nearby. It could use a makeover, but it was clean and comfortable. Water pressure in the shower is very strong, like blow the skin off your face strong. Microwave and fridge in the rooms, and the...More
Thank J H
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 20 November 2015
Thank you for choosing the Holiday Inn Express Newark-Heath. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to pass on your kind words...More
We stayed for four nights and really enjoyed the breakfast each morning. They offered hot water(very hot) for the oatmeal along with fantastic cinnamon rolls. Way too much to name but some are scrabbled eggs,sausage,turkey sausage,muffins,bagels,bacon and everyday you could make your pancakes.It would be...More
Response from Dwann T, General Manager at Holiday Inn Express Newark-HeathResponded 13 November 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and enjoyed our breakfast; it is a fabulous breakfast! I do apologize about the confusion with the linen cards; the front desk is here...More
USD 111 - USD 213 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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