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The hotel is in the main street so location is great. My room was good. A little dated but large and had all I needed. Heat pump warmed the room well. There is no lift and so suitcases have to be carried upstairs. Staff offered...More
Thank Shirley C
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded today
Thank you for reviewing - so please to hear you enjoyed your stay. Will certainly get those tags checked however. We do have these regularly tested and tagged so need to get to the bottom of how this room was missed. Thanks for the feedback...More
Basic room, a little tired but comfortable. Room 23 had view onto roofs of other buildings. Was a little noisy until about 9pm due to door overlooking restaurant. Sound of Ulverstone coastal train at 7:30 in the morning. Helpful service from staff. Off street parking...More
Thank Terry G
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 9 March 2018
Thank you for reviewing - we greatly appreciate the rating and the feedback.
Had my birthday party dinner at the Lighthouse Hotel in Ulverstone with a party of more than 20 people. The meals were average to substandard. Missing elements, in correct cooking and in general nothing to be proud of. Floor manager came to table announcing the...More
Thank BRENTON J
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 4 January 2018
Hi Brenton, we are very sorry to hear of your disappointment in your meals. Our Food Services Manager would be happy to discuss with you the issues as the staff on that night don't recall any complaints so we would love to get more information...More
We stayed one night here, the pub bistro was full of families, a play area for kids. The room was basic and comfortable, loved the peach coloured bed linen. It is centrally located. We went and had meal at the fish and chips down at...More
Stayed here at the last moment but I was pleasantly surprised by the high level of customer service provided by the staff.
The meals are very good and bar staff are attentive.
Definitely worth considering if you are visiting Ulverstone.
Thank David C
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 10 November 2017
Thanks so much for the review David - so glad you were well looked after. We really appreciate you taking the time to comment.