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3.5
#2 of 4 hotels in Strahan
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Value
Set right on the waterfront Strahan Village is your ideal base for west coast explorations. The individual cottages and terraces take you back to a time when the wild West was inhabited by miners, piners, fishermen and their families. Fitted out with a variety of room types, the cottages recall an old-world charm with every modern facility. Above the harbour, the rooms of the Hilltop have sweeping views over Macquarie Harbour. Tasmanian Tourism Awards Winner 2013 "Standard Accommodation".
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Bay View
Languages Spoken
English
Location
41 The Esplanade, Strahan, Tasmania 7468 Australia
Strahan Village
1,878 reviews
Getting there
Somewhat walkable
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Strahan Village hotel is a favored choice for its prime location and picturesque views, with many guests appreciating the spacious, newly renovated rooms. The hotel's atmosphere is often praised for its tasteful decor and cleanliness.
While some guests commend the comfortable accommodations and helpful staff, others express concerns over the limited dining options and perceived high costs. Additionally, there's a call for better signage and mixed feedback about the level of service.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory
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There are many different types of accommodation to choose from but we went for the Hilltop Executive Harbour View room and requested the top floor for the best views. We felt we certainly made the right decision as the room, although a little tired, was spacious, clean and had stunning views of the harbour. Reception was efficient and helpful (they phoned us prior to arrival to advise that our booked time for dinner was the same time as a large party and would we like to make it earlier to miss the rush). Parking was close to the room and grateful of a lift to take the luggage to the first floor. We ate at the onsite restaurant for the buffet dinner which had plenty of choice and the usual hot/cold breakfast offerings. Whilst we have no idea about the other types of accommodations available the only thing for not rating higher is the need to give the room a good freshen up. Very good value for the price.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip:Â First floor for great views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room / facilities: Strahan Village is made up of multiple buildings, within a 2 minute walk of the main reception building. Many buildings and rooms face the water front. Room number 2116 is on the top floor in the Gordon wing, located at the top of the hill and is exceptionally peaceful and quiet. The room is very clean and is split level, with water/bay views.
The room has a split system air conditioner, flat screen LED tv, fridge, desk and chair, two arm chairs and coffee table, along with balcony furniture to utilise when you soak up the water views. A king bed (made up of two joined king single beds) with comfortable pillows, walk in shower with thick and thirsty bath towels.
Laundry: Self service coin laundry is available in one of the many buildings that make up the village complex, however this was not utilised in this visit.
Wifi: Extremely poor and very slow. I had to sit in the building corridor for any sort of wifi signal and ended up converting to my patchy 4G mobile signal to even get an SMS sent.
Breakfast: Breakfast is available, but i did not utilise on this visit.
Conclusion: Very comfortable hotel with a central location.
Letdowns: Wifi
Location / Nearby: Strahan Village Bakery and cafe, Hotel, waterfront, in house restaurant located in the Gordon wing building. IGA supermarket is a 3 minute drive, up the hill.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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My wife and I booked two nights accommodation in a 'waterfront cottage' and were happy to have secured a ground level room close to the main shopping strip and across the road from the cruise terminals.
Upon arrival we were advised that our room was in the location we expected but was in fact an upstairs room, accessible only by stairs.
This was unsuitable to us which we pointed out to the receptionist, who kindly and efficiently moved us into a different, suitable room.
The room we ended up in was dated but clean, quiet and we found it to be very comfortable. Free parking was available but was a bit haphazard with cars parked in a disorganized manner.
We did encounter a small problem with the aircon which started to drip on the second evening. Reception was unable to find a service person to look at it that evening so we tended to it with a bucket and numerous towels. Thankfully the dripping stopped within a few of hours and troubled us no further.
In spite of this we enjoyed our stay and would stay here again. All of the staff that we dealt with at the reception - Jenni, Yulia and Lachlan were friendly, polite and efficient - a credit to the Village.
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Date of stay: November 2020
Value
Cleanliness
Service
Room Tip:Â If booking a 'waterfront cottage' be aware that it may not be at ground level so be sure...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has great views though you need a card to access those rooms Be aware that if you stay more than two nights your key card and WiFi will both cut out so you'll need to renew . NO they will not tell you before hand in fact some staff were adamant it was our fault both our key cards stopped working BUT reception man said it was a security feature.. Also be aware that they do not vacuum floors UNLESS you specifically ask for this
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A perfect location right at the head of Macquarie Harbour with hilltop views overlooking the town and the wharf. Plenty of parking available for those driving their own vehicle. Rooms were large and comfortable with a queen and 2 single beds in the room allocated for our stay. A table and chairs sat in a bay window with a garden view. We had a buffet dinner in the evening and breakfast one morning in the restaurant at an extra cost. As we normally have a smaller breakfast, we would liked to have seen a toaster and bowls in the room for this purpose. To access rooms from reception on foot, was via some steps and a boardwalk which could be a bit of a struggle for the less active person. A coat of paint on the exterior of the buildings would have enhanced the overall appearance of the setting.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Strahan is a lovely village but the service at Strahan Village is shocking. The last time we visited was 20 years ago and nothing has changed. As our usual SE Asian trip was cancelled due to the current pandemic we opted for a few days away to silence the travel angst. I know Covid19 has smashed regional tourism but if they cannot deliver in the quiet times how will they cope when the borders open and the tourists decend en masse? Our $129 a night room had an unused musty smell I was willing to overlook, but the black mould in the non working fridge, the out of date long life milk and the tested and tagged heater last checked in 2007 replaced by a small fan heater that struggled to warm anything in 2 hours and the stained dirty cups and saucers in the cupboard started to grind my gears. Dinner options were limited to Hamer's Hotel and the pizza place (both owned by Strahan Village) or the fish and chips takeaway that was independently owned, we opted for a counter meal at Hamer's and walked in at 5pm to book a table for 7pm. We were told they don't take bookings for groups of 2 just rock up at 7pm and we will sort you a table. Rocked up at 6.55pm where the same front of house lady who refused our booking asked us why we had not booked? Then took our phone number and said she would call in 20 mins and not to worry we would get fed, please pop over to the bar in the meantime, no stress, we walked in the bar where the barmaid yelled out that if you didn't have a seat you were breaking the law, there were not even enough seats to seat the max 27 guests and by our own count we were 26 and 27 so we went back to our room and waited, when no call was had by 7.40pm and all dining options close at 8pm we walked back down. The story changed to not sure if we can fit you in, not our fault, it's busier than we expected, you can eat in the bar (actually we can't as they are full and happy to announce people must have a seat but take zero responsibilty for the number of patrons entering or purchasing alcohol) or you can sit outside in the freezing cold in the middle of a bitter Tassie West Coast winter with no outdoor heating (that's a hard NO). So with 10 minutes left for any dinner option we went to the pizza place and paid a premium for a very average burnt on one side pizza. Hoilday at home and spend my money locally... Never again they don't deserve my essential worker coin, I will save that up and spend it very, very non locally.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Todd Roberts, General Manager at Strahan Village
Responded 23 July 2020
Dear taschick, Thank you for taking the time to write your review. I am sorry to read you could not enjoy your usual trip and opted for the West Coast, it is truly a beautiful part of Tasmania. I have taken the time to look in your room comments with our Executive Housekeeper. I am sorry you had to deal with such oversights and we would have loved to rectify them immediately had you notified us prior to checking out. In regards to dining at Hamers, unfortunately due to the COVID-19 pandemic, we are unfortunately bound by government restrictions and are limited to the amount of people we allow into our outlets. However I have discussed your comments with our Food & Beverage Manager. Regards, Todd
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is perfect however the bar is only open until 8pm and are only offering bar snacks no restaurant meals. The hotel is very old and dated and could do with an upgrade. booked a certain room type on the internet bookings.com and when went to book in was told this particular room was at full capacity.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a king terrace spa view room on the first floor, which had a great balcony overlooking the harbour & village. The room was well furnished, had a great bed & lounge & plenty of room for the 2 of us. We enjoyed sitting on the balcony having cheese and wine watching the activities of the town, from a very comfortable position. It is worth paying a little extra for the view and privacy. You are right in town, but within this accommodation type, in the village, you are not right on the footpath or next to the shops which is better, notwithstanding the shops are only a few 100 metres away for ease of access and a beer or coffee. Reception staff could be a little more friendly, but imagine a bit sick of the same questions and being fully booked night after night. The 42 degrees seafood restaurant on the hill above the accommodation is wonderful and great seafood buffet value. The hammers pub in town is really good as well for a beer and or food. Make sure you book in advance for both. The "town convict play" (drama ) which has been running for 27 yrs is well worth attending and very funny with lots of audience participation. Again book in advance as sold out, especially if a tour in town. I highly recommend you book a Wilderness train ride as well on the old steam railway and pay extra for the first class carriage, great experience. Strahan is a good base for that and only a 40-45 minute drive to Queenstown, which we did there and back easily in the day. The Gordan river cruises are popular as well, but the times did not suit us, but that will be next time.
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Room Tip:Â rooms to the left of the street level reception in the 2 storey terraces the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Strahan Village for 3 nights for convenience as we had planned the Gordon River Cruise & Westcoast wilderness railway trip which were both fantastic & highly recommended. Strahan Village however is not unfortunately.
Positives: Beautiful views of the harbour Convenient location Hot strong water pressure Nice towels Comfortable bed
Negatives: Strong chemical smell in the room on arrival Thread bare carpets on internal stairs Lamp shade caked in dust Dirt/rubbish on couch on arrival, no vacuuming appeared to have been done. Used shower cap in vanity box in bathroom Filthy internal rim of toilet all the way around ( see photo below of a portion of it) indicating that the toilets don’t get a deep clean). That level of uncleanliness tells me that the toilet rims don’t get scrubbed at all & that has built up over the years & is now hard to remove!
Sadly, I pointed all this out to front reception staff on our first morning and they wrote it all down & offered us free breakfast for the rest of our stay. It did not improve the state of the toilet, the room did not appear to get vacuumed and no fresh shower caps were provided at all. The smell in the room only improved when we aired it and I put fresh smelling clothing satchels by my bed. We knew the place was full so no chance of changing rooms & didn’t fancy my chances of being placed in a better room. We were out most of the days so we made it work for us. Have stated at hotels all over the world & rarely do I write such a negative review.
The rooms needs a makeover to reflect the $200 a night charge ( which doesn’t include breakfast).
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are many things to like about Strahan Village. They offer great location/s and various options for rooms etc - however, it was a tad over priced for the quality of the room and the service we received. I am taking into account that we attended in high season and that perhaps the slower trade of low season needs to be balanced with a premium peak price. But some basics such as property maintenance and attention to service would help justify to pricing.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Strahan area.
PRICE RANGE
AU$140 - AU$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strahan village hotel strahan, village hotel strahan
FORMERLY KNOWN AS
Quality Suites Strahan Village
LOCATION
AustraliaTasmaniaStrahan
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
