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The place it self is fine for what you pay. I’m okay with that. However don’t arrive after 10pm as you might end up sleeping in your car and not have any apology from the staff who attended to my query about after hours check...More
Thank Rosemary R
Response from Goodstone2015, Guest Relations Manager at The Happy Backpacker PenguinResponded 30 October 2017
We are sorry for your experience and sincerely sorry that you were not provided the correct information by staff. We are currently in the process of installing a new simple system for out of hours check ins - however, there is no excuse for not...More
Once again we had a good stay and found the establishment much cleaner and tidier this time - fewer guests than in Summer. Quiet overnight meant for a restful sleep.Sadly though the couch had still not been repaired/replaced and the mattress was as lumpy as...More
Response from Goodstone2015, Guest Relations Manager at The Happy Backpacker PenguinResponded 22 June 2017
Thank you for the review - we appreciate the feedback!
Nice little town and the property is situated opposite a beach. Our double room while not large, was adequate and had the bonus of our own hand basin but with a plug which would not plug. Mattress could do with replacing. Sadly the kitchen was...More
Response from Goodstone2015, Guest Relations Manager at The Happy Backpacker PenguinResponded 27 February 2017
Thank you for taking to time to review - this is great feedback for us and we will certainly look to attend to your notes. We appreciate the comments.
After a long day travelling when we arrived our booking was mucked up .. BUT the lovely staff member went out of her way to fix this problem couldn't thank her enough very very friendly thankyou Carissa
When we arrived it took us a long time to find anyone (there isn't a reception). Someone eventually came to the bar and was very friendly, but couldn't find our booking. ( I think we'd booked through hostel world). Luckily they had space and once...More