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The Neptune Grand Hotel

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Traveller (2)
Room & Suite (5)
Dining (1)
Overview
  • Excellent15%
  • Very good30%
  • Average25%
  • Poor10%
  • Terrible20%
  • 25 Sep. 2017
    “Great concept with the Asian style meals but needs improvement”
  • 13 Mar. 2017
    “Go for the roast”
84 Main Rd, Penguin, Tasmania 7316 Australia See on map
AMENITIES
Free Parking
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
2.5 Star accommodation
Reviews (20)
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19 results
Traveller rating
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4
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LanguageEnglish
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1 - 5 of 19 reviews
Reviewed 26 September 2017

Thought I would try this place again as I went there about 12 months ago when they had the cheap $15 meals and they weren't that great then but I loved the thought of yum cha and Asian cuisine. The décor is gorgeous with the...More

Thank michelle p
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand HotelResponded 4 October 2017

Thanks for the feedback - I will make sure that it is all passed onto our chefs. Appreciate you taking the time to comment in such detail - it all helps us to improve!

Reviewed 14 March 2017

The service is nothing special - had to ask where do we order? where is cutlery? sauce? etc We went for dinner as a family of five. Kids meals were okay. The roast was huge and absolutely yummy. Hubby had the chicken parmy and it...More

2  Thank CaravanSoul
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand HotelResponded 17 March 2017

Thank you for the review - very glad the meal was good but not happy to hear that you weren't looked after. We will make sure your comments are actioned. We appreciate the feedback.

Reviewed 25 September 2016

My husband my self had lunch here on the 23rd September 2016 when we walked in it looked ok so i ordered a Steak chips and salad for Hubby and i had the Roast of the day well i have never tasted any thin so...More

6  Thank HobartKaz
Reviewed 3 August 2016 via mobile

Tried out new menu tonight - fixed price $8 Entree $15 Main $5 Dessert. How cheap is that! Price certainly did not reflect quality or size of meals. We had entree (Stuffed Mushrooms & Prawn Cocktail) Main (Scotch Fillet & Chicken Parmy) Dessert (Sticky Date...More

Thank Wendy E
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand HotelResponded 5 August 2016

Thank You so much for the review. Always great to get feedback on changes we make and even better to hear we are getting the result we wanted. So pleased to hear everything was good for you. Thanks again!

Reviewed 29 July 2016 via mobile

Ordered the "Crumbed Scallops" had a table with a ocean view! Delicious scallops with homemade old fashioned salads & crisp hot chips & homemade mayo! Reasonable priced & so yummy ,service a little bit slow but then again the place was full,staff very friendly ,very...More

Thank Shazza2004
Response from Goodstone2015, Guest Relations Manager at The Neptune Grand HotelResponded 1 August 2016

So good to hear - thank you for reviewing. We have recently changed our menu over so very nice to hear the changes are being well received. Thank you again for your comments!

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About
Description
Neptune Grand Hotel is an art deco building in the Main Street of picturesque Penguin on Tasmania's North West Coast. Opposite the beach, walking distance to everywhere, including the famous Penguin Sunday More Markets. Bistro meals - 7 days, gaming room,Tote and bar facilities.Our recently renovated rooms (January 2014) are now catering for backpackers and budget accomodation, with some access to ensuite rooms at an additional location. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free Parking
Restaurant
Beachfront
Air Conditioning
Concierge
Non-Smoking Hotel
Wheelchair Access
Pool
Room Service
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
8
Also Known As
The Neptune Grand Hotel Penguin, Tasmania
Location
Australia > Tasmania > Penguin
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
8
Also Known As
The Neptune Grand Hotel Penguin, Tasmania
Location
Australia > Tasmania > Penguin
Photos
Traveller (2)
Room & Suite (5)
Dining (1)
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Questions & Answers
Ask a question
Helen R
4 February 2018|
Answer
Response from Goodstone2015 | Property representative |
Hi - our bistro hours are noted on the Trip Advisor page. However, our other areas are as below Public Bar/Lounge Monday 11am - 8pm Tuesday 11am - 8pm Wednesday 11am - 8pm Thursday 11am - 10pm Friday 11am... More
0
Votes
Room Tips
"south side"
HobartKaz
24 Sep. 2016
Read review
"Unfortunately we didn't stay there only ate in the restaurant."
798Sam
22 Apr. 2015
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"I'd pay the extra $10 and stay in a double room if I stayed again - just didn't like the single bed..."
TassieRambler
27 Jun. 2013
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