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The Sebel Resort & Spa Hawkesbury Valley

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The Sebel Resort & Spa Hawkesbury Valley
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649 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Shoalhaven, Australia
Reviewed 6 days ago NEWvia mobile

Due to our time in the Defence Force, we have stayed in most accommodation in the area. We booked at the Sebel this time for a family baptism. We we very surprised at how big the property is. It can be quite an exercise just to find your room. The basic rooms are small but equipped with everything you will...

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Helpful?
Thank Rachel B
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear Rachel B, Thank you so much for your feedback. Being in the vicinity of the RAAF base we are thrilled that you liked our property so much. We are glad you enjoyed your room and hope to have you buy again soon in the future. Kind regards, David Ross, General Manager

Fulton
Reviewed 1 week ago via mobile

The front staff was extremely friendly and courteous (especially when I had difficulty getting my boarding pass printed). The room was quaint, spacious, and cool/comfortable. The bed was also comfortable, allowing for a good night's sleep.

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Helpful?
Thank Jeanne M
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear Jeanne M, I am so happy that you enjoyed your stay. I am glad our staff was able to help with getting your boarding pass printed. I hope we see you again in the future. Kind regards, David Ross, General Manager

A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Loved the location and rooms are immaculate and facilities too. Breakfast was great although I didn't get the full value out of the asking price. I guess if you eat heaps it's worth it. Staff are hopeless as I had some trouble with the booking payment that still hasn't been fixed a week later

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Helpful?
Thank A TripAdvisor Member
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear Guest, Thank you for your review. I am glad you enjoyed the facilities and room. I am sorry you experienced issues with your bookings payment. Can you please contact My Guest Experience Manager so that he can assist you with sorting out any payment issues you had. Please contact Peter on h8799-Fb2@accor.com. I hope we are able to help....

Canberra, Australia
Reviewed 1 week ago

I have mixed views about the Sebel. Firstly the reception staff are great. Check in and out was quick and easy. The property appears well maintained on the surface and the public areas seemed fine, but maintenance in the room needed a bit of work. The room was ok, but nothing to rave about, however was clean. The outlook of...

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Helpful?
Thank Oztraveller64
Sydney, Australia
Reviewed 2 weeks ago

Overall very good but service at dinner was very slow. The manager however responded to this by giving a deduction on the bill. The food when it came was however excellent. The location is very good for exploring the Hawkesbury.

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Helpful?
Thank ericpK8768LU
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear ericpK8768LU, Thank you for your review, I am sorry that you food took so long, but am happy my staff responded correctly. We hope to see you again soon. Kind regards, David Ross, GM

Paddington, Australia
Reviewed 2 weeks ago

This sprawling ice palace is too expensive and the service is robotic and indifferent, The spa bath was tightly packed into a corner and difficult to access because the room was too small and badly planned, The room key expired half way through my trip making it difficult to renter my room late at night,, The ground were large but...

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Helpful?
1Thank janetsT3468QU
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear janetsT3468QU, I find it unfortunate that you did not enjoy your stay with us. Allow me to express my most sincere apology for this. At the Sebel Hawkesbury we place great importance in making sure our guests enjoy their stay with us. We have many different room types at our Resort, I suggest booking a Deluxe room, these are...

Sydney, Australia
Reviewed 3 weeks ago

Overnight stay was so great. Evening meal in Harvest dining room was so delicious. Stay was made even better by Karlie in reception and Michelle who had prepared our room. Building, including pool area and grounds so clean. We will return!

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Helpful?
Thank brutusbwc
Sydney, Australia
Reviewed 3 weeks ago

Very nice resort , staff were very helpful and pleasant , the restaurant was very nice ,food excellent , there were 2 weddings in the resort on the saturday night and had no disturbances at all . the rest of the facilities looked very nice .

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Helpful?
Thank fbjykjnknk
Umina Beach, Australia
Reviewed 3 weeks ago

The Resort is indeed very beautiful; the lobby opulent; the gardens picturesque; a lovely outdoor area to eat adjacent to the lovely, bright, window-walled Gazebo restaurant where the plentiful buffet breakfast is held. All the staff were lovely and accommodating; at one point letting my husband and I into the bar area a little early for us as the staff...

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Helpful?
Thank D_Simpson_86
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear D_Simpson_86, I am sorry that your experience in our Harvest Restaurant was not to your liking. At the Sebel Hawkesbury Resort & Spa we take pride is making every guests experience a positive one, so your feedback is invaluable to us as a business. I have asked our F&B manager contact you via the details on your reservation so...

Reviewed 4 weeks ago via mobile

Nice location for some time away. The room was nothing special and maybe even on the small side, but everything else was just great. Nic indoor pool and spa, beautiful gardens and realaxing environment

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Helpful?
Thank Jeff R
David R, General Manager at The Sebel Resort & Spa Hawkesbury Valley, responded to this review

Dear Jeff R, Thank you for your review! We are glad that you enjoyed your stay with us. I can appreciate your comments about the size of our rooms, we do have many different room types, some of which are considerably larger that others. Next time you book with us, please call us directly and we are happy to assist...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sebel Resort & Spa Hawkesbury Valley is the only 4.5 Star hotel located in the Hawkesbury and Nepean regions. With 105 beautifully appointed rooms and suites, it is the ideal choice for conferences, weddings, romantic weekends away or time out with the children. Our child friendly accommodation near Sydney is perfect for a family weekend, holiday or just to get away from the busy city. This Hawkesbury accommodation is located in the historic town of Windsor in the foothills of the Blue Mountains, if you are thinking about looking for weekend getaways near Sydney, our resort is just an easy 45 minutes' drive from the Sydney CBD and 60 minutes from Sydney International Airport. Planning a romantic getaway near Sydney? You must try our resort. The hotel is set within 8 hectares of manicured, landscaped gardens, and includes an indoor heated pool, 2 floodlit tennis courts, an on-site 9-hole golf course and adjacent 18-hole championship course, fully equipped gym and kid's playground, plus the only Villa Thalgo Day Spa in Australia. It is the perfect setting for romantic getaways in Sydney and the surrounding area. The resort has 8 formal and 5 informal meeting rooms (most with natural light), offering conference organisers and delegates the ideal venue for company training, product launches or incentives. With beautifully manicured rose gardens, lakeside settings and a private chapel, it has all the perfect ingredients for a heavenly wedding in the Windsor and Hawkesbury area or any plans for romantic weekend getaways in NSW. ... more   less 

Additional Information about The Sebel Resort & Spa Hawkesbury Valley

Address: 61 Hawkesbury Valley Way, Windsor, New South Wales 2756, Australia
Region: Australia > New South Wales > Blue Mountains > Hawkesbury Valley > Windsor
Price Range: $147 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sebel Resort & Spa Hawkesbury Valley 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sebel Hotel Sydney
Sebel Hotel Hawkesbury Valley
The Sebel Resort & Spa Hawkesbury Valley Windsor
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Resort & Spa Hawkesbury Valley staff and other travellers.
2 questions
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Questions? Get answers from The Sebel Resort & Spa Hawkesbury Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are just that.....”
 of 5 bubbles Oztraveller64, 27 Nov 2016 | Read review
“Make sure you get a map to navigate the various corridors!”
 of 5 bubbles JoanneBriggs, 2 Nov 2016 | Read review
“Views over the garden.”
 of 5 bubbles rosemaryp370, 18 Oct 2016 | Read review
“Choose those room away from the ballrooms area.”
 of 5 bubbles RoyF473, 17 Oct 2016 | Read review
“Not room 15”
 of 5 bubbles BlondeNanny, 30 Sep 2016 | Read review
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