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BEST WESTERN The Birch Hotel

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BEST WESTERN The Birch Hotel
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370 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Leighton Buzzard, United Kingdom
Reviewed 1 week ago

The Birch Hotel lived up to our expectations for a convenient Bed and Breakfast. Checking in was welcoming even though it was late in the evening.our room was clean and spacious especially the bathroom. The shower was very efficient! The dining room was lovely and breakfast delicious with all you could ask for. Thoroughly recommended.

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Helpful?
Thank 144grandma39
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel Haywards Heath on Trip advisor. As I welcome all guest feedback as this assists me in evaluating our performance, I am pleased you found are facilities and services to your expectations. We look forward to welcoming you back to the Birch Hotel in the future...

England
Reviewed 1 week ago

Not huge fan of Best Western chain but this was a pleasant surprise. Room not overly large but clean with nice bathroom. We had a breakfast included and it was cooked to order on Saturday and hot buffet Sunday. All was hot and plentiful. Couple of parties on but plenty of space. I always use earplugs so didn't hear much...

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Helpful?
Thank Kathryn W
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel in Haywards Heath on Trip advisor. It is important to me I receive guest feedback as this assists me in evaluating our performance, I am pleased to read that we met your expectations . We look forward to welcoming you back to the Birch Hotel...

Reviewed 2 weeks ago via mobile

Decent room size. Borderline between nice/cozy vs. too outlived furniture. Bar is open 24 hours. The receptionist was awful - whatever we were asking, he was sending us to read on the cards from the room.

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Helpful?
Thank Matei M
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your stay at the Birch Hotel Haywards Heath on Trip advisor. I welcome all guest feedback as this assists me in evaluating our performance. I am sorry to read that you were not afforded a professional check in and this will be reviewed with the team member and I offer my apologies...

Oxford, United Kingdom
Reviewed 3 weeks ago

lovely clean hotel and bed really comfortable. The bathroom was fresh and clean and had extras such as shower gel replenished daily. The staff were all very friendly and we felt at home here. The breakfast is amazing and would go back there just for a Sunday morning cook out! There was a 50th birthday bash on when returned on...

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Helpful?
Thank bushwacker67
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for reviewing your stay at The Birch Hotel Haywards Heath as I welcome all guest feedback as it assists me in evaluating our performance . I am pleased to read that your stay met with your expectations and I thank you for the positive comments. We look forward to welcoming you back to the Birch Hotel in the...

Haywards Heath, England, United Kingdom
Reviewed 3 weeks ago

This is a nice, middle of the road hotel, pleasant surroundings and courteous and helpful staff. The food didn't match up... The bread basket contained two rolls (well, there were two of us...) one brown and one white and the starters were very, very dry crab cakes and a decent Ardenne pate. The roast beef and Yorkshire pudding main course...

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Helpful?
Thank Rex C
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent Weekday Lunch at the Birch Hotel as I welcome all guest feedback as this assists me in evaluating our performance. I am sorry to read that the lunch was not to your expectations or to the quality we normally serve and I offer my sincere apologies for this , your...

uk
Reviewed 3 weeks ago

Stayed at the Birch for one Saturday night. Chose it for the location to meet up with family and friends in Sussex. The hotel is about 15 minute walk from. Haywards Heath. The receptionist had gone awol and the barman had to go and find her. It seemed the hotel was being run on a skeleton staff still at 70...

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Helpful?
Thank grgrgray
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your stay at The Birch Hotel in Haywards Heath. I welcome all guest feedback as this assists me in evaluating our performance, I am pleased to read that your stay met with your expectations but I note the areas you mention could have been improved, upon these will be reviewed . We...

Reviewed 3 weeks ago via mobile

Stayed here for two nights on business trip. Staff were friendly at check in and very accommodating. Room was a good size and clean with a newly decorated bathroom. Room over looked car park which meant there was a small amount of traffic noise but nothing unbearable. Temperature in the room was perfect for me, and this is the first...

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Helpful?
Thank Victoria B
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your stay at the Birch Hotel, Haywards Heath as I welcome all guest feedback as this assists me in evaluating our performance. I am pleased to read that your stay met with your expectations. We look forward to welcoming you back to the Birch Hotel in the future . Best regards Patrick...

Tonbridge, England, United Kingdom
Reviewed 4 weeks ago

We got a good deal for one night including breakfast and we were not disappointed. The room had been recently refurbished, really comfy bed, lovely shower and towels. Breakfast was good quality and plentiful with it being a self service buffet. Staff friendly, will definitely stay again.

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Helpful?
Thank Earl1765
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your stay at The Birch Hotel on Trip advisor as we welcome all guest feedback as this enables us to evaluate our performance. I am pleased to read that your stay met with your expectations . We look forward to welcoming you back to The Birch Hotel in the future . best...

Surrey, United Kingdom
Reviewed 12 February 2017

Stayed at the Birch Hotel prior to flying from Gatwick. The hotel is about a mile outside of the town centre opposite the Princess Royal hospital. Unfortunately the Hotel does NOT have a lift, but there are a few rooms on the ground floor. It is best to contact the hotel before you arrive. You can also bring your pooch...

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Helpful?
Thank Robert3856
Patrick W, General Manager at BEST WESTERN The Birch Hotel, responded to this review

Thank you for taking the time in reviewing your recent stay at the Birch Hotel on trip advisor as we welcome all guest feedback as this assists us in evaluating our performance. I am pleased to read that your stay met with your expectations. We look forward to welcoming you back to the Birch Hotel in the future . Best...

leicester
Reviewed 30 January 2017

Stayed 2 nights for a wedding. Room was lovely and clean and had everything you'd want including the TV which had free Sky sports ! Didn't eat in the restaurant/bar but others did and it looked really good. The breakfast was one of the best I've had, cooked fresh and hot with unlimited continental. All the staff worked very hard...

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1Thank lillystone

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Birch Hotel is located in the West Sussex town of Haywards Heath , 3 miles from Burgess Hill, 18 miles from Brighton and 15 miles from Gatwick Airport. The original building was built in c.1874 And still retains some of the original features, including oak panelling in the lounge area and stained glass windows on the main staircase. The Birch Hotel has undergone extensive refurbishment over the last few years making it the perfect venue for business or leisure. The main facilities of The Birch Hotel are: 51 en-suite bedrooms, all with Free wired internet access, 6 Conference rooms ideal for interviewing up to theatre style for 60 persons, (all rooms have wireless internet access), 3 banqueting rooms suitable for the small family celebration from 10 guests up to 80 guests for a seated reception. The Birch Hotel is licensed for Civil and Partnership ceremonies. The Birch offers the Courtyard resytaurant or our new modern Bistro Bar for dining .On site free carpark with a small side garden. The Hotel is Non Smoking throughout. ... more   less 

Additional Information about BEST WESTERN The Birch Hotel

Address: Lewes Road, Haywards Heath RH17 7SF, England
Region: United Kingdom > England > West Sussex > Haywards Heath
Price Range: $120 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Birch Hotel 3*
Number of rooms: 51
Reservation Options:
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Also Known As:
Best Western Haywards Heath
Haywards Heath Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Birch Hotel staff and other travellers.
3 questions
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Surrey, United Kingdom
1 month ago

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Questions? Get answers from BEST WESTERN The Birch Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a ground floor facing the car park and it was fine”
 of 5 bubbles bushwacker67, 3 Mar 2017 | Read review
“Didn't stay...”
 of 5 bubbles RexC_13, 1 Mar 2017 | Read review
“Never stayed there, used restaurant only.”
 of 5 bubbles Wilma1114, 3 Dec 2016 | Read review
“VERy well run best western”
 of 5 bubbles H9667RSjohnh, 30 Oct 2016 | Read review
“Our accessible room was on ground floor and very quiet, just behind reception”
 of 5 bubbles 747Lyn, 2 Jun 2016 | Read review
5 of 5