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Premier Inn West Bromwich Hotel

PremierInn.comUSD 81*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Premier Inn West Bromwich Hotel
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301 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn West Bromwich Hotel
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Showing 300: English reviews
Huddersfield
Reviewed 28 August 2016 via mobile

Unfortunately we didn't realise when we booked that this particular premier inn doesn't have AC. The lovely receptionist told us when we arrived that there was a fan in the room, but this wasn't really sufficient to cool down the room. There was also a weird fusty smell permeating throughout which wasn't very pleasant. We were also subjected to repeated...

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Helpful?
Thank Natalie S
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Hi Natalie Thank you for taking the time to review your recent stay here with us. I am sorry that on this occasion you experienced a less than comfortable stay. The summer months, although lovely, are a challenge for sites like mine without AC. It is something we all hope for in the near future. I really appreciate you mentioning...

Guernsey, United Kingdom
Reviewed 10 August 2016 via mobile

Stayed here with my two children on a family visit to the Midlands. Excellent location to use as a base. Clean, fresh welcoming rooms. Friendly and helpful staff. Good security. Plenty of car parking. I would like a phone in the room that links me directly to Reception as the number provided is frequently busy.

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Helpful?
1Thank 98Helen
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you for your kind comments regarding your recent stay here with us. I'm delighted that you found your room to be to our high standards and you and your family were assisted by our friendly and helpful team members. I'll pass on your comments to the team, they will be very pleased that you are happy with our efforts....

Blackburn, United Kingdom
Reviewed 25 July 2016

Probably the worst hotel I've stayed in, the rooms are not fitted with air conditioning which caused us to have a sleepless night, also there was no air coming in from the window because of the trees outside blocking airflow. Also the beds were very uncomfortable, there was no phone in the room so I had to go down several...

Review collected in partnership with premierinn.com
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Helpful?
Thank jamilo2014
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Hotel, responded to this review

Hi jamilo2014 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Unfortunately this hotel doesn't have air-con as confirmed on our website when...

United Kingdom
Reviewed 5 July 2016

Stayed here with my 3 year old son my 9 year old brother and my 21 year old sister for a weekend event held near by. Hotel was clean and tidy ample for our needs. Room consisted of a double bed and two single beds a decent sized bathroom and the usual facilities. Will be staying again this month (july)...

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Helpful?
1Thank Mrs B
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you for your review on your recent stay here with us. I'm so pleased that you found everything to your liking. We look forward to seeing you again in October.

Brynmawr, United Kingdom
Reviewed 16 June 2016 via mobile

I have been staying at this hotel for the past 9 months and the rooms are spacious and comfortable. The manager Leeanne, her team including Stephanie, Chloe & Tarek are very helpful and accommodating with nothing being too much trouble for them. Highly recommended. Keep up the good work!

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Helpful?
1Thank Antony P
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

WOW! Thank you Anthony for your lovely comments. Hopefully see you soon.

Manchester, United Kingdom
Reviewed 16 June 2016 via mobile

With well appointed clean rooms the Premier Inn offers a restful room and comfortable bed. Toiletries or lack of them is disappointing especially as the shower gel dispenser hadn't been changed.... Only one towel which was a little hard but all in all not bad. The staff are friendly and helpful too.

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Helpful?
1Thank James2252
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Thank you for the review from your stay here with us. Apologies that you weren't left enough towels and shower gel. I have fed this back to our housekeeping team to ensure it doesn't happen again. They appreciate your kind comments on the cleanliness standard of our rooms. Should you run out of anything when staying at Premier Inn's please...

Halifax, United Kingdom
Reviewed 15 June 2016

Clean, comfortable, accessible and welcoming. A very restful night's sleep. The location is ideal when visiting another work site, and easy to arrange and book. Choice of pillows aids a good night's sleep and the fan is a must in summer.

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Helpful?
1Thank JAWestYorks
Leanne_Morroll, Manager at Premier Inn West Bromwich Hotel, responded to this review

Fantastic feedback, thank you! Delighted you had a great stay! We aim to please. Hopefully see you again soon.

Blackburn, United Kingdom
Reviewed 14 June 2016

Room was okay except the rip you off with the wifi but I had a venue problem and the staff could not care less. It could have been solved in one phone call - no chance. They couldn't care about me, the customer, only my credit card. But I think that sums premier inns up overall - they will try...

Review collected in partnership with premierinn.com
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Helpful?
Thank sngcoachchris
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Hotel, responded to this review

Hi sngcoachchris Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed...

Manchester
Reviewed 13 June 2016

Warning the rooms on the upper floor of the hotel are over 25 degrees at night time, no air con, only option is a small fan or open your window onto a noisy road. Its a shame as the rooms are really well appointed. I would nt stay here again its far too uncomfortable to sleep, it was colder outside...

Review collected in partnership with premierinn.com
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Helpful?
Thank Rallymini
WhitbreadHotels, Online Customer Service at Premier Inn West Bromwich Hotel, responded to this review

Hi Rallymini Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve...

United Kingdom
Reviewed 11 June 2016

All the staff encountered were friendly and helpful. Check-in smooth. Room clean and spacious. The soap and shower gel are dispensers (not individual toiletries) but this is common in chains now and they smelt nice. It was about 8 minutes walk from the new tram stop (Trinity Way; £3.10 single from Bham New Street station). Stayed for an event at...

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Helpful?
1Thank LittleMissGiggly

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Venture into the heart of the Black Country, just a Metro ride from Birmingham or Wolverhampton. ... more   less 

Additional Information about Premier Inn West Bromwich Hotel

Address: New Gas Street, West Bromwich B70 0NP, England
Region: United Kingdom > England > West Midlands > West Bromwich
Price Range: $87 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn West Bromwich Hotel 3*
Number of rooms: 62
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn West Bromwich Hotel staff and other travellers.
1 question
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Bournemouth, United Kingdom
2 months ago

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Questions? Get answers from Premier Inn West Bromwich Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms face back of hotel”
Margmagistrate2, 3 May 2017 | Read review
“Stairs to first floor”
379janetr, 16 Apr 2017 | Read review
“the rooms on back are very quiet we had room 48”
ve_goodman, 30 Dec 2016 | Read review
“Well done would recommend it to family and friends.All rooms looked good.One downside was no telephones i the room”
944wendyd, 18 Dec 2016 | Read review
“We stayed on the ground floor, the room was spacious.”
NatashaD932, 12 Mar 2016 | Read review
5 of 5
PremierInn.com
USD 81* /night
View Deal
*Disclaimer
Prices are for 1 room, 2 adults
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