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Park Inn by Radisson Birmingham West

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Park Inn by Radisson Birmingham West
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635 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Birmingham West
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Showing 624: English reviews
Reviewed 2 March 2016

Booked this place for 3 nights, first night eat at the restaurant, they forget to give half of the main dish to me and my other half so had to wait 10 minutes for it to arrive so the food we had went cold. First night sleep me and my wife could not sleep, were itching all night, we thought...

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Helpful?
Thank Ridhika1967
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review, I was sorry to read you encountered some issues during your stay and was not happy with the result of our investigation into your comments and have messaged you directly to discuss further and look forward to hearing from you soon. Kindest regards Jason Morgan General Manager

Stoke-on-Trent, United Kingdom
Reviewed 2 March 2016

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Thank ian b
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Reviewed 1 March 2016 via mobile

Hi everyone, anyone staying at park in hotel or looking for a very good therapist to help you relieve any stress I would highly recommend Anita I am honestly very impressed with her service today of the massage she did; not only was it professional and therapeutic Anita is a real people's person and just is a very talented and...

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Helpful?
Thank sandy s
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Sandy Thank you for your five star review following your recent visit to the hotel and thank you for your feedback in regards to Anita and the services she provides, we both look forward to welcoming you back very soon. Kind regards Jason Morgan General Manager

Llanelli, United Kingdom
Reviewed 29 February 2016

Stayed one night on coach trip. Room average size. nice and clean. Bed was firm , duvet was ok, could of been thicker, pillows nice and soft , which I like, but hubby says they were too small!! Slept well, pretty quiet. Dinner was Great. No complaints about the food. A lot to choose from and help yourself. Good variety....

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Helpful?
Thank Val W
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review following your recent visit, pleased you had a comfortable stay particularly within our catering departments and hope to see you back again very soon. Kind regards Jason Morgan General Manager

Middlesbrough, United Kingdom
Reviewed 29 February 2016 via mobile

We stayed at this hotel as part of a coach trip. Staff were great and really friendly and polite. Rooms were lovely and clean. I would definitely stay again. Shower in the room is great too really powerful. Staff that work on reception especially good always greeted you with a hello and a smile

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1Thank brighteyestia4
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your five star review following your recent visit, I was very pleased to see you had such a comfortable and enjoyable stay throughout and look forward to welcoming you back again very soon. Kind regards Jason Morgan General Manager

Reviewed 28 February 2016 via mobile

Stayed here with national holidays weekend. One night. Room 310. No toilet roll on arriving. Tried to use phone but didn't work. Wasn't plugged in. Took to reception and advised issues. Asked for two extra pillows as huge bed(two singles pushed together) had two very small pillows. Came to room with toilet rolls and pillows within 5 minutes. No replacement...

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Helpful?
Thank Paulab0702
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your feedback following your recent stay. I was very disappointed to read you encountered some issues during your stay which I will address with my housekeeping & maintenance team to ensure all of your comments are addressed and rectified and apologise that on this occassion we did not fully meet your expectations Kind regards Jason...

London, United Kingdom
Reviewed 25 February 2016 via mobile

The hotel is pleasant and clean but the bedding is dreadful. Lumpy old pillows, thin lumpy duvet and no flat sheet. Really terrible. But staff very helpful and friendly. Restaurant food was very good. Good location for M5.

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Helpful?
Thank Familygg
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and feedback following your recent stay at the hotel, I was disappointed to read you encountered some issues within your bedroom during your stay and will make the necessary changes to ensure improvements are made in time for your next visit. Kind regards Jason Morgan General Manager

Warrington, United Kingdom
Reviewed 25 February 2016

Stayed for two nights. Located right next to Junction 1 of the M5, but have a look on google earth for the access, you have to take the Birmingham road exit off the roundabout, 1st right then 2nd right, under the main road and into the hotel. Massive car park, but so long as you enter your car reg correctly,...

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Thank briwire
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and detailed feedback following your recent visit to the hotel. It was very pleasing to read of your positive experience throughout and very much look forward to welcoming you back again very soon. Kind regards Jason Morgan General Manager

Reviewed 16 February 2016 via mobile

Anitas massage is worth the stay at the park inn radisson West Bromwich. I felt a real need to write this review because of Anita's perfect therapy experience i recently received. I found anita on Google agree 100% with her outstanding reviews and thought I would try her whilst travelling through Birmingham from london. I am really pleased Anita advised...

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1Thank Pehlwan Haroon A
Jason M, General Manager at Park Inn by Radisson Birmingham West, responded to this review

Dear Guest Thank you for your review and feedback regarding your overall experience at the hotel whilst visiting recently, was extremely pleased to read you had such an enjoyable stay throughout and look forward to welcoming you back again very soon. Kindest regards Jason Morgan General Manager

Reviewed 9 February 2016

The hotel isn't bad by any means, but the parking outside is a nightmare. I offered to pick up some friends (who had travelled from around the country) from Birmingham New Street and drop them off at the hotel to save some hassle. I parked in the car park to drop a friend who was staying at the hotel, I...

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Helpful?
Thank Harm S
CarlsonRezidor, Customer Care at Park Inn by Radisson Birmingham West, responded to this review

Thank you for taking the time to write your review. We regret to hear about your experience with the parking at the hotel. We appreciate your bringing this matter to our attention and have shared your comments with hotel management to continually improve our daily guest experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A vibrant hotel ideal for both business and leisure guests; providing 168 contemporary styled bedrooms with plasma televisions, climate control, WiFi and comfy cotton duvets. Fully equipped gymnasium including a 10 metre indoor heated swimming pool, steam room, sauna and spa bath. RBG Restaurant and Lounge Bar and 17 flexible meeting and function rooms accommodating up to 180 delegates.Ideally located at Junction 1 on the M5 giving easy access to the motorway links of the M5, M6, M40 & M42. Sandwell and Dudley Train Station is a 10 minute walk from the hotel giving direct access to New Street Station. Only 4 miles from Birmingham city centre, the Symphony Hall and International Conference Centre. 7 miles to Walsall and only 20 miles from Birmingham Airport and NEC. Ideally located for exploring: The Bullring Shopping Centre, Cadbury World, Black Country Museum, National Sealife Centre, West Midlands Safari Park, Dudley Zoo, Drayton Manor Theme Park, Alton Towers and more.......... 300 Complimentary parking spaces for guests. ... more   less 

Additional Information about Park Inn by Radisson Birmingham West

Address: Inn by Radisson Birmingham West Birmingham Road, West Bromwich B70 6RS, England
Region: United Kingdom > England > West Midlands > West Bromwich
Price Range: $65 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Birmingham West 3*
Number of rooms: 168
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Also Known As:
Park Inn By Radisson Birmingham West Hotel West Bromwich
Park Inn Birmingham
Park Inn West Bromwich
Birmingham Park Inn
Park Inn Hotel West Bromwich
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Birmingham West staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Birmingham West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our Room was on the ground floor and was quiet and warm”
 of 5 bubbles Sberkshire2016, 4 Dec 2016 | Read review
“Floor 1 was very quiet”
 of 5 bubbles rosalindhorton507, 28 Nov 2016 | Read review
“Request a room near the Fitness facilities”
 of 5 bubbles johnrZ7930QF, 6 Nov 2016 | Read review
“We had lower ground floor no problems at all lift and stairs”
 of 5 bubbles 628SusanP, 3 Oct 2016 | Read review
“Don't forget to check your car in with reception”
 of 5 bubbles 42JimL, 29 Sep 2016 | Read review
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