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Copthorne Hotel Merry Hill Dudley

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Copthorne Hotel Merry Hill Dudley
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918 Reviews from our TripAdvisor Community

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Showing 914: English reviews
North Wales, United Kingdom
Reviewed 2 days ago NEW

We stayed here as a treat for my birthday with another couple. We booked direct and upgraded to a suite. It was amazing, two large rooms and the bed was so big we could lose each other in it. We had complimentary champagne upon arrival and also vouchers for bar snacks and drinks. Breakfast was extremely good with lots of...

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Thank samandfamily2016
Barnsley, United Kingdom
Reviewed 3 days ago NEWvia mobile

Very nice spacious rooms a little dated but all the Mod cons you would need ... access to the swimming pool was a define plus .. breakfast was plentiful..staff friendly and polite. . Overall a nice stay

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Thank sharon h
Stourbridge, United Kingdom
Reviewed 1 week ago

Visited on a lunch time. Celebrating my birthday with 3 friends. We had the afternoon tea with a glass of Prosecco. The venue looked lovely as it was all dressed for Christmas. Sandwiches, cakes very good. Would definitely recommend this venue.

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Thank Susan Y
Reviewed 2 weeks ago via mobile

Stayed here for 2 nights. When we arrived we found out we had been upgraded. The upgrade included robes and slippers in the room, 2 free drinks each which also included a snack each to! Either crisps and nuts or hot snacks like onion rings etc.. the upgrade also included a late checkout of 2pm and free breakfast for both...

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Thank amaxey1992
Barry, United Kingdom
Reviewed 2 weeks ago

My overnight stay was close to Xmas and the hotel was packed with private parties which caused very long cues at the bar. In the end I found it much quicker to retreat back to my room and order room service which included a service charge of £3.00 so a pint of beer was now costing me £6.50 all because...

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Thank geecee09
Wombourne, United Kingdom
Reviewed 2 weeks ago via mobile

It was really disappointing the food and entertainment was poor, they seemed short staffed and it took ages to get served. The girls who stayed said the rooms and Beauty treatments were lovely though!

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Thank Hanpan82
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

Regularly stay here and the standard never drops. Always a professional and friendly service from the front desk team, breakfast always fresh and prompt, housekeeping is good and rooms clean and Darren and the team do a great job in the bar. Always feel that I am valued as a guest.

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1Thank Oscarwildetime
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Oscarwildetime, Thanks for your great 5 star review, we really appreciate your loyalty and your kind comments. I will be sure to ensure your comments and recognition of the team are shared. Happy New Year, Steve Rycroft.

Dundee, United Kingdom
Reviewed 2 weeks ago

We travelled form Dundee and stayed at the Copthorne on the reccommendation of friends. A pleasant hotel with good parking and facilities. Our room had a lovely view over the canal. It was a bit dated but spacious and the window didn't open. The hotel itself had a large reception area, bar and restaurant. There was a spa that we...

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Thank Fiona M
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Fiona M, Thank you for your positive review. I am glad you enjoyed the view and we look forward to welcoming you back to the hotel where next time you might be able to enjoy the spa facilities! Happy New Year, Steve Rycroft.

Bath, United Kingdom
Reviewed 3 weeks ago

Family reunion here over Christmas and a good time was had by all. The rooms are good. Clean, spacious and well appointed. They are beginning to look a little dated now though - no refurb for over 15 years. Didn't eat in the restaurant on this visit but the buffet breakfast was something that they normally aren't - hot. A...

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Thank Biff61
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear Biff61, Thanks for your positive review of our hotel. I was pleased to read that you found our rooms to be well kept, spacious and clean. Similarly, I am glad you enjoyed our hot buffet breakfast and that as a My Millennium member you recieved your entitled benefits from our free to join loyalty programme. We look forward to...

Reviewed 4 weeks ago via mobile

Rooms are traditional but the beds are so comfortable and the views out over the marina are great with large windows! We had a club room which included free alcoholic drinks, bath robes, wifi and breakfast

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Thank kate1031x
GMMerryHill, General Manager at Copthorne Hotel Merry Hill Dudley, responded to this review

Dear kate1031x, Thank you for your 5 star review. I am glad that you had a wonderful sleep in our new beds with duvets and pillows and awoke to the great view across the marina. We look forward to welcoming you back in 2017! Kind regards Steve Rycroft.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Copthorne Hotel Birmingham Dudley. In the heart of the Black Country just 11 miles to the west of Birmingham, this fine modern hotel overlooks the picturesque Canal Marina and is just minutes away on foot from the prestigious Intu Merry Hill shopping complex. The hotel boasts 138 rooms & suites as well as impressive conference and banqueting facilities, catering for up to 600 delegates for meetings, weddings and conferences. Relax in our Le Club leisure centre whilst enjoying a beauty treatment or workout in the gym before taking a dip in the heated pool. Visitors can explore many various attractions, from Dudley Zoo, West Midlands Safari Park, Cadbury World and the Black Country Living Museum. Birmingham city centre is a short drive away with excellent shopping at the Bullring shopping mall, theatres and the Barclaycard Arena to watch all the major music artistes from around the world. With excellent access to the M5, M6 and M54 motorways and Birmingham International Airport, the Copthorne Hotel Birmingham Dudley looks forward to welcoming you as our guest. ... more   less 

Additional Information about Copthorne Hotel Merry Hill Dudley

Address: Level Street | The Waterfront, Breierley Hill DY5 1UR, England
Region: United Kingdom > England > West Midlands > Breierley Hill
Price Range: $74 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Merry Hill Dudley 4*
Number of rooms: 138
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Also Known As:
Copthorne Merry Hill Hotel Dudley
Dudley Copthorne Merry Hill
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Merry Hill Dudley staff and other travellers.
8 questions
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Kingston-upon-Hull, United Kingdom
Dudley, United Kingdom
Watford, United Kingdom
2 months ago
Cumnock, United Kingdom
London, United Kingdom

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Questions? Get answers from Copthorne Hotel Merry Hill Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to a suite it is sooo worth it”
 of 5 bubbles samandfamily2016, 21 Jan 2017 | Read review
“Ask for a room with a view over the canal.”
 of 5 bubbles FionaM_12, 3 Jan 2017 | Read review
“Upgrade for a 4f executive room.”
 of 5 bubbles Biff61, 31 Dec 2016 | Read review
“Don't have room 435”
 of 5 bubbles Chris_Lowe_13, 27 Nov 2016 | Read review
“Ask for a room overlooking the canal”
 of 5 bubbles tempo1962, 1 Nov 2016 | Read review
5 of 5
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