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Cross Arms Hotel

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Cross Arms Hotel
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 July 2015

This place is totally disgusting. I stayed here with my 15 year old in May and there was no hot water for the shower and had been the same for days apparently!!!!. The rooms were stinking and filthy. The bar downstairs is full of steamers and the music and singing goes on until all hours no kidding it was a... More 

4 Thank joy555
Level Contributor
98 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 20 May 2015

This place is awful. It is dirty and scruffy. The bathrooms are old and mouldy and dirty. This is first and foremost a pub. It is very noisy and i did not sleep. The customer service is non existent. Stay elsewhere.

2 Thank debsPoulton_le_fylde

Travellers are raving about these South Shields hotels

London, United Kingdom
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 May 2015

This is a pub with rooms which are decidedly not good. In my room the carpets were stained and the walls were scruffy. The bathroom has drain issues and the shower was mouldy. I would not stay here again and i would not recommend it to others.

Thank Hollie R
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 May 2015

we had top floor with 3 bedrooms 2 toilets, one had big corner bath the other a shower. A well equipped kitchen and a large day room. Clean beds but the place is gradually being improved. Carpets need replaced and some of the bedroom furniture bit dad. On the morning we left windows were being sized up for double glazing.... More 

Thank Bob L
London, United Kingdom
Level Contributor
208 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 7 April 2015

Not the fanciest place in the universe, but a decent welcome and fun karaoke when we were there. Did not stay there, but popped in while passing. Plenty of choice on the drinks front. Worth popping in for a quick one

Thank DanDunleavy
Motherwell, United Kingdom
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 March 2015

It's a rooms above the pub (that should give you a clue). Small rooms, inaccessible WiFi, struggle with parking, but you can use the kitchen, location is great, staff helpful, ASDA is 2 mins away. If I'm about to visit South Shields for short trip - it's a good choice. For longer trip or with a family, well, you should... More 

2 Thank Linxmas
Aberdeen, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 October 2014

Chose this hotel on the recommendation of collegue whom has stayed here several times. On arrival checked in no issues and shown to room, facilities are self catering which was ok, room tidy an clean, but a little tired. The fact of being above a busy public house was no issue, no noise travelled to the room. the friendly staff... More 

1 Thank Graeme1940
Leicester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

stayed the night before we set sale on a cruise .... the hotel is the pits ... a shared bathroom and very tired looking, and a very loud knock on the door by a very rude lady saying " make sure your out of here by 10am! broken sockets and an extension lead sticking out from under the bed! not... More 

1 Thank jonnylevy
Northamptonshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

Stayed here the night before collecting my Dutch relatives from the Northshields ferry terminal, as we were going to cycle the C2C . I arrived to a pub full of people who still seem to know how to enjoy life. There was a band playing music from my era so after been shown to my room, I didn't hesitate to... More 

1 Thank Jeff B
Milton Keynes, United Kingdom
1 review
Reviewed 8 February 2014

I travelled for 6 hours to enjoy a good night out in Newcastle so booked into the cross arms hotel in South Shields, there was 7 of us and we were shown to our rooms which was great,HOWEVER all the carpets had sick stains all over them and were ripped in some places, the walls had holes covered in filler... More 

Thank Ruth2345

15 photos of this hotel

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Hotel & Grounds (3)
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  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Cross Arms Hotel

Address: Barrington Street, South Shields NE33 1AN, England (Formerly Douglas Vaults Hotel)
Region: United Kingdom > England > Tyne and Wear > South Shields
Price Range: $76 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cross Arms Hotel 2*
Number of rooms: 6
Reservation Options:
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Also Known As:
Cross Arms Hotel South Shields, England
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Questions & Answers

Questions? Get answers from Cross Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleep in your car before you sleep here.”
 of 5 bubbles hollier656, 19 May 2015 | Read review
“Top floor is great for a family holiday”
 of 5 bubbles bobl152, 3 May 2015 | Read review
“Ask for quiet room, so you cannot hear music....”
 of 5 bubbles DanDunleavy, 7 Apr 2015 | Read review
“consider en-suite apartment”
 of 5 bubbles Linxmas, 15 Mar 2015 | Read review
“Don't go to this hotel”
 of 5 bubbles jerrytBorehamwood, 13 Dec 2013 | Read review
5 of 5
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