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Holiday Inn London Sutton

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Holiday Inn London Sutton
Holiday Inn London Sutton
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462 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Heswall, United Kingdom
Reviewed 3 days ago NEW

i stayed here on the Friday march 19th 2017, I always book a hotel with gym and pool facilities and the holiday inn suttons are good. gym is small but has everything you really need for a quick workout and pool is clean and warm. Hotel in general is good with the overground being just a couple of minute walk,...

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Helpful?
Thank Philip F
Gloucestershire
Reviewed 5 days ago NEW

Got a very good Dinner, Bed & Breakfast deal by booking well in advance and found everything to our satisfaction. The restaurant staff were friendly and very attentive but not many diners meant it lacked a bit of atmosphere. We got up nice and early and had a refreshing swim before breakfast and check out. So yes just a shame...

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Thank LucyLocket_7
Sandnes, Norway
Reviewed 1 week ago via mobile

Ok hotel a bit on the due for upgrade side. Good size rooms and everything is working. But no mini fridge in the room, why... Friendly staff and very good breakfast buffet. On the pricey side but it's London.

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Thank Tor Eivind S S
London, United Kingdom
Reviewed 2 weeks ago via mobile

Where to start? The Holiday Inn was holding a reception for the first wedding I've attended with my girlfriend, so I thought I'd treat her and book us a suite... The room was ok, a bit dated and it had those "energy saving light bulbs" which provide barely enough light to see. The bed was the most stiff and uncomfortable...

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Thank Richard M
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Denise,...

Morden, United Kingdom
Reviewed 3 weeks ago via mobile

Very pleased with the room size, 2 double beds and a sofa. Apparently we had a corner room which are much bigger than standard rooms. Bathroom a little dated but spotlessly clean with a powerful shower. We had a good night's sleep,comfy bed and 4 pillows each. The hotel has parking which we paid £7 for overnight stay. Free to...

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Helpful?
Thank ElleJay15
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Denise, Front Office Manager

Ipswich, United Kingdom
Reviewed 3 weeks ago via mobile

Very good hotel, large rooms, plenty of parking, excellent breakfast with quality ingredients, train station is only a five minute walk, Sutton high street is two minutes away and has nearly everything you could ever need, I would recommend o'neill's pub which is friendly and welcoming with good food. The staff at the holiday inn are great and very helpful,...

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Thank RyanFromIpswich
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Dear Ryan Thank you for your wonderful feedback. I am so glad you enjoyed your recent stay with. I hope we will have the opportunity to welcome you back to the hotel in the near future. Yours sincerely Denise, Front Office Manager

Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago via mobile

Visited here visiting friends in Sutton. Great hotel and staff But good luck getting the kids out of the swimming pool lol. Great value for money and very central highly recommend Rooms very clean and unbelievably for a hotel the drinks are cheaper than the pubs 😃

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Thank G7ONL
Bedford, United Kingdom
Reviewed 17 February 2017 via mobile

We initially booked one night which was very comfortable, clean and convenient for my hospital visit. Unexpectedly due to complications with my treatment we had to stay for 2 more nights. The hotel luckily had availability but not in the same room, which was a shame as the first room was so much nicer than the second. However we were...

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Thank Janine W
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Dear Janine Thank you for taking the time to review your recent stay with us. We endeavour to make each stay is a comfortable as possible. When you are next booking please advise us of the room you prefer to stay in and we ensure your request is fulfilled. Yours sincerely Denise, Front Office Manager

Weymouth, United Kingdom
Reviewed 14 February 2017 via mobile

Stayed overnight with Newmarket holidays the room was more than adequate for our needs and nice and clean. The room was quite spacious with two double beds would not hesitate to stay again. Hotel staff were very polite and friendly. Breakfast was fine with good variety.

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Thank Helen S
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Thank you for your review. I hope you will return to us in the near future. Yours sincerely Denise, Front Office Manager

Dorchester, United Kingdom
Reviewed 13 February 2017

We stayed here as part of a weekend break. The hotel was clean and we found the staff to be friendly and accomodating. Whilst this is an older style Holiday Inn the rooms were large with two double beds, wifi, flat screen TV, tea and coffee and a great shower. There are two lifts and to be honest it met...

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Helpful?
Thank Lesleyannbarlow4845
Denise K, Front Office Manager at Holiday Inn London Sutton, responded to this review

Thank you for taking the time to submit your wonderful review. I hope you will have the opportunity to return to us in the near future. Yours sincerely Denise, Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn London-Sutton, a modern, full service hotel situated in the heart of Sutton town centre. Perfectly located for many famous Surrey & South London attractions and events Chessington World of Adventure, Wimbledon All England Tennis Club and Epsom Racecourse to name a few. The Holiday Inn, Sutton is easily accessible from Croydon to the east, Kingston to the west, Wimbledon to the north and from the M25 to the south. The hotel has 119 air conditioned bedrooms, including 4 suites, 2 DDA rooms as well 20 Executive rooms all which have en suite facilities, including high speed internet access (HSIA). Kids stay and eat free*. Our Hotel restaurant, lounge and bar offering tempting dishes from around the world including the famous Holiday Inn breakfast. Squiggles Lounge also offers wireless internet connections. The Holiday Inn Meetings Network Rooms and Orchard Suite are self contained on the first floor. A well known venue which comfortably seats 160 for a celebratory meal, or 200 for a corporate meeting. Spirit Health Club, located within the hotel, is open to members and residents. The gymnasium, indoor heated pool, spa, sauna & steam rooms are available to residents on a complimentary basis. *Terms and conditions apply. ... more   less 

Additional Information about Holiday Inn London Sutton

Address: Gibson Road, Sutton SM1 2RF, England
Region: United Kingdom > England > Greater London > Sutton
Price Range: $124 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London Sutton 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn London - Sutton Hotel Sutton
Sutton Holiday Inn
Holiday Inn London Sutton Surrey, UK
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Sutton staff and other travellers.
13 questions
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Alicante, Spain
over a year ago
Greater London, United Kingdom
2 months ago
London, United Kingdom
7 months ago
10 months ago

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Questions? Get answers from Holiday Inn London Sutton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the top floor are quieter”
 of 5 bubbles 315howardd, 8 Jan 2017 | Read review
“A room facing the parking area is nice to have”
 of 5 bubbles petera126, 5 Jan 2017 | Read review
“Room was large and quiet . I would stay here again.”
 of 5 bubbles 213katrinac, 2 Nov 2016 | Read review
“If you can afford it go for the executive”
 of 5 bubbles juliamanning2015, 12 Oct 2016 | Read review
“Our room in the front of the hotel was noisy unless you keep the window closed.”
 of 5 bubbles CatkinsCornwall, 22 Aug 2016 | Read review
5 of 5