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Hotel easy to find . Reception friendly and informative. Loved that the kids got a welcome pack and a cookie and milk . Room was nice and clean and plenty of room . We had dinner in the hotel kids ate free . Service was...More
The staff were excellent: bright, friendly and helpful. As an example I said to the Housekeeper, whose room was opposite our door, that I found the washing facilities were as good as any I had come across (instant very hot water, control on shower set...More
Thank Brian W
Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 3 weeks ago
Thank you so much for the wonderful review. I am so glad you enjoyed your stay with us, our staff take great pride in the service they provide and your comments are greatly appreciated. I hope you will visit us again soon.
Not one for writing reviewing however I want management to be aware for short and sometimes longer stays at the hotel over the past few years not for the best of reasons , the team have made all so much easier. With Denise always available...More
Stayed two nights and paid extra £23 a night for an executive room which was good value and was on the relatively quiet 4th floor.[We noted a rather noisy party on the 1st floor]There was a large armchair and foot stool and a large office...More
Nice hotel for the holiday inn chain, shame about the restaurant service, staff at reception are welcoming and polite, gave the little one an activity set, not sure about location as we didnt go out of the hotel so cannot comment on that,More
Response from IHGService, Guest Relations Manager at Holiday Inn London SuttonResponded 1 week ago
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our hotel and the service provided by our reception staff. However, I was concerned to see that you were...More
USD 90 - USD 203 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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