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    Holiday Inn London Sutton

    Gibson Road, Sutton SM1 2RF, England
    011 61 1800 760 595
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    03/12/2017 04/12/2017
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    Traveller (83)
    Room & Suite (150)
    Dining (86)
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    Overview
    • Excellent25%
    • Very good43%
    • Average22%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “stayed here” (79 reviews)
    “town centre” (24 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    3.0 Star Hotel
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (507)
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    1 - 5 of 478 reviews

    Reviewed 2 weeks ago

    Stayed for one night and was given a room upgrade which was nice. Immediate impression was favourable and girl on reception was pleasant and helpful and gave me my key quickly. However card key did not work in my lock so had to go back...More

    Thank Derek H
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 3 days ago

    Dear Derek Thank you for taking the time to review your recent stay with us. I have passed on your feedback to the facilities team regarding the in room lighting and to our Food and Beverage Manager concerning the service charge not being removed from...More

    Hotel's Favourite
    Reviewed 11 July 2017

    Good value gym facilities, excellent conference area with the ability to use the wifi, parking facilities and food and refreshments. Friendly staff Clean, plenty of room. Good size gym with swimming pool and steam and sauna, single sex changing roomsMore

    1  Thank Sally B
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 2 August 2017

    Dear Sally Thank you for taking the time to review your stay with us. I am so glad you were able to make use of the facilities we offer in the hotel and they met with your expectations. I hope we will have the opportunity...More

    Reviewed 2 weeks ago

    Just returned from a family midterm holiday where we stayed 4 nights in connecting rooms. The hotel is fine and was chosen as it was near a railway station that was 30 minutes from London Victoria. Good breakfast, a nice pool, friendly staff who printed...More

    Thank Tim O
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 3 days ago

    Dear Tim Thank you for taking the time to review your stay with us. I am so glad you enjoyed our facilities and found our location so convenient. I hope you will visit us again soon. Yours sincerely

    Reviewed 2 weeks ago via mobile

    We stayed here as we were attending a function in Sutton,very friendly staff very helpful with the parking system. Breakfast ok but had been sitting for quite a while under heat lamps and we were not late for breakfast. Room a bit tired but ok...More

    Thank lionhall
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 3 days ago

    Thank you for taking the time to review your recent stay with us. I was very concerned to hear of the problems you encountered during your stay at the hotel. I can offer no excuse, only my sincere apologies for the obvious annoyance this caused...More

    Reviewed 4 weeks ago via mobile

    Initially very disappointed at additional parking costs, however plenty spaces to park. Found the room very basic and not particularly clean; headboard grubby, carpet stained, bedside light didn't work, shower very weak and air con totally dead. The corridor was very tatty. The carpet badly...More

    Thank missmb4
    Response from Denise K, Front Office Manager at Holiday Inn London SuttonResponded 4 weeks ago

    Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - SUTTON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant...More

    Holiday Inn Express London-Wimbledon-South
    661 reviews
    #517 of 1,077 hotels in London
    6.4 km
     
    Hampton by Hilton London Croydon
    1,214 reviews
    #3 of 24 hotels in Croydon
    7.2 km
     
    The Greyhound Carshalton Hotel
    347 reviews
    #1 of 1 hotels in Carshalton
    2.2 km
     
    Antoinette Hotel Wimbledon
    566 reviews
    #359 of 1,077 hotels in London
    6.4 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Spa
    Details
    • Price range
    • USD 98 - USD 209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Agoda, Expedia, Booking.com, Travelocity, Priceline, Ctrip TA, Orbitz, Cancelon, Hotwire, getaroom.com, Evoline ltd, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Holiday Inn London Sutton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Sutton
    • Also Known As
    • Holiday Inn London - Sutton Hotel Sutton ,
    • Sutton Holiday Inn ,
    • Holiday Inn London Sutton Surrey, UK
    Add Photo Photos
    Traveller (83)
    Room & Suite (150)
    Dining (86)
    Pool & Beach (15)
    Hotel & Grounds (114)
    Bathroom (4)
    Nearby
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    6.41 km away
     
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    2.25 km away
     
    Hampton by Hilton London Croydon
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    7.19 km away
     
    Holiday Inn Express London-Wimbledon-South
    661 reviews
    6.36 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Vonnie500
    5 June 2017|
    AnswerShow all 2 answers
    Response from Denise K | Property representative |
    The pool is open from 6:30am - 10pm Monday to Friday at from 7:30 am to 9pm on a Saturday and Sunday. Children, accompanied by an adult may use the facilities during these times.
    0
    Votes
    Vonnie500
    5 June 2017|
    Answer
    Response from 315howardd | Reviewed this property |
    taxi
    0
    Votes
    skierswarnbro
    5 June 2017|
    AnswerShow all 3 answers
    Response from 315howardd | Reviewed this property |
    Taxi will be the quickest , train route is complicated
    0
    Votes
    Room Tips
    "Find somewhere else to stay"
    Read review
    "4th floor quietest but rooms more expensive"
    Read review
    "We were just lucky, we had a very good room near the lift, without asking"
    Read review
    "Any room on higher floor, awaay from the street"
    Read review
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