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Holiday Inn Express London Croydon

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Holiday Inn Express London Croydon
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766 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express London Croydon
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Showing 555: English reviews
Reviewed 20 January 2013

Stayed on New Years Eve. Was checked in by a straight faced girl called Jana, I told her my full name and that I had a room booked, she ignored me and asked, "Surname?" (This was the only word she said to me on check in.) I gave her my name again and she checked me in in complete silence...

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Helpful?
Thank lollylewly
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Lollylewly, Thank you for the time and effort to leave your review on your stay with us. I will contact you personally to discuss each point raised. Yours Sincerely Maxine Short Deputy Manager

Wolverhampton, United Kingdom
Reviewed 16 January 2013

It is the policy of Holiday Inn to charge a £40.00 deposit when you check in. I have never heard of a hotel of this 'quality' charging a deposit. OK - they do have the right to do this - but before they do they should make it very clear when making a on-line booking that this is the policy....

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10Thank buckmaster007
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Buckmaster007, Thank you for taking the time to leave a review on our hotel, we very much appreciate all of your comments. I will contact you again personally to explain the deposit policy at the hotel. Warmest Regards Maxine Short Deputy Manager

Alicante
Reviewed 14 January 2013

We've stayed at this hotel for New Year's Eve and all I can say is that it was perfect for visiting London and not having your pockets empty! First of all, the situation was perfect, since East Croydon station is just 5-7 minutes away and so convenient if you come from Gatwick airport; from that station (zone 5) you can...

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Helpful?
Thank Paco P
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, We at Holiday Inn Express, Croydon, strive to give great service to all of our guests and it makes us very happy to read we exceeded your expectations. Thank you for your kind words, we very much look forward to welcoming you back to our establishment. Best Regards Maxine Short Deputy Manager

Cheltenham, United Kingdom
Reviewed 12 January 2013

Hits the Holiday Inn Express standard so no surprises. Car parking is a short walk away. Staff are friendly and efficient. If you need a budget hotel which is likely to be clean then this hits the mark. Would be nice to have a king size bed rather than a standard double.

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Helpful?
Thank Tim H
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Many thanks for the review of your recent stay with us. It’s regrettable that you wanted a king-size bed as we do only have a choice of standard double or twin beds at an Express. It is very pleasing however to read that you found the staff friendly and efficient. Warmest Regards Maxine short Deputy Manager

Pontywaun
Reviewed 12 January 2013

Been working away for a while and stopped in many Travelodges and B & Bs. This hotel is by far the best we have stopped in. Just done the first week of three and because we are starting at 6am food is available at around 5.20. Basic food but nice to have an early breakfast for the first time.Rooms clean...

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1Thank Jiffy58
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Thank you for the review of your stay at our hotel, it’s great to read that you have found us to be the hotel of your choice. Best Regards Maxine Short Deputy Manager

Maastricht, The Netherlands
Reviewed 11 January 2013

I had a 7:30 am appointment to renew my visa with the UK Border Agency, about a quarter mile from the Holiday Inn, Croydon, so I used the hotel to pre-position for the meeting. The hotel is centrally located, a reasonable walk from the train station, the UKBA offices, and downtown amenities. Taxis tended t take roundabout paths (at 8...

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Helpful?
Thank DaveH-ExPat
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Thank you for taking the time to leave a review of our hotel, your comments have all been noted and staff will be alerted about the restaurant issue. Many thanks! Maxine Short Deputy Manager

Budapest, Budapest, Hungary
Reviewed 4 January 2013

We stayed in this hotel with my husband in January 2012 for a few nights. It wasn't easy to find - we didn't print out the directions to the hotel and the locals did not seem to have known that there was a Holiday Inn just around the corner! After asking around we finally located it. Staff was nice -...

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Thank Chili234
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Thank you for taking the time to leave a review on our hotel, it’s great to read that the staff looked after you well and that the facilities and location suited you well. Best Regards Maxine Short Deputy Manager

Reviewed 30 December 2012

There is nothing called as king size bed. You get queen for a double bed. Don't get upper floors you'll face problem in bathrooms a water doesn't gets up quick. No microwave No refrigerator Nice breakfast Don't expect American standards at all No wifi in rooms. Wired Internet that too 6£ a day. Prefer some other hotel near London

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2Thank Mbhussar
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Thank you for your feedback. It is regrettable that you were not satisfied with your overall experience at our hotel, I will be in touch personally to cover each point that you have raised. Kind Regards Maxine Short Deputy Manager

London, United Kingdom
Reviewed 16 December 2012

A fantastic hotel in Croydon. Me and wife have been staying in this hotel for nearly a year and also during christmas for past few years. I have no problem at all in this hotel. This is really a superb place to stay. It is ideally located in central Croydon with easy access by public transport to Wimbledon and central...

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Helpful?
1Thank Nick J
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest, Thank you so very much for your comprehensive review of our hotel, it’s wonderful that we have exceeded your expectations. It is also hugely motivating for the team to read such kind words of praise. Best Regards Maxine Short Deputy Manager

Welwyn Garden City, United Kingdom
Reviewed 7 December 2012

The location of this hotel is pretty poor, but they can't be blamed for that. But as a bloke I did not feel safe walking down a dark alley leading to the door - any females, especially alone should avoid this hotel or not go out. They would not feel safe. And with no on site parking (not mentioned until...

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Helpful?
1Thank Richard H
managerex, Manager at Holiday Inn Express London Croydon, responded to this review

Dear Guest Many thanks for your time and effort to leave a review. We appreciate you bringing your concerns to our attention, I will be in touch with you personally to talk about each point. Best Regards Maxine Short Deputy Manager

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Express London Croydon is the ideal location for business and leisure travellers visiting Croydon, only 15 mins from Central London by train. The hotel boasts 156 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access offering guests a comfortable and connected stay .After a great night’s sleep, they enjoy our FREE Hot buffet breakfast All this is coupled with conference facilities for up to 70 people on a dedicated floor. WiFi in the lobby area is free to all guests. ... more   less 

Additional Information about Holiday Inn Express London Croydon

Address: 1 Priddy's Yard | off Frith Road, Croydon CR0 1TS, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $85 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Croydon 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Express London Croydon Hotel Croydon
Express London Croydon
London Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Croydon staff and other travellers.
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Questions? Get answers from Holiday Inn Express London Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not ones that have been recently painted. Don't take the risk, book elsewhere.....”
 of 5 bubbles CraigF865, 6 Dec 2016 | Read review
“Don't even consider booking at this hotel !!!”
 of 5 bubbles guye891, 29 Nov 2016 | Read review
“ask for room with a new bed”
 of 5 bubbles 20markb, 19 Nov 2016 | Read review
“Go as high in the hotel as possable”
 of 5 bubbles roy_clough46, 17 Nov 2016 | Read review
“All room are about the same but it is GREAT value.”
 of 5 bubbles mwstout, 28 Oct 2016 | Read review
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