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The Lansdowne Hotel

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The Lansdowne Hotel
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257 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Reviewed 22 October 2016 via mobile

The bathrooms are rundown and slightly shabby. The hotel was noisy and with no air con it was incredibly hot, even in October. On the plus side, the hotel was in a handy location for Croydon and the train station.

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Helpful?
Thank Laurie C
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Laurie, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have...

Manchester, United Kingdom
Reviewed 8 October 2016

I was unable to do my business emails etc , however the room was decent enough and the staff were rather helpful. Location was ok just a few minutes walk from the train station. The room I was in wasn't ideal as the hotel have choirs or something practicing music exceptionally loud,, and there was a gym class on until...

Review collected in partnership with this hotel
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Helpful?
Thank M3425UMAaaaaaa
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear M3425UMAaaaaaa, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I would like to personally apologise for the fact that our complimentary WiFi did not work consistently for you during your stay. Following the recent overall of our WiFi infrastructure I have been assured by out IT company that we...

Tenbur
Reviewed 2 October 2016

A warm welcome, followed by a delightful night's stay in a clean & comfortable room with a bonus aerobics session in the pool. Wonderful start to the day. All staff extremely helpful. Look forward to our next visit.

Review collected in partnership with this hotel
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Helpful?
Thank janecZ3269WG
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear janecZ3269WG, Many thanks indeed for your lovely comments following your recent stay at The Lansdowne. It is the staff that often leave the longest impression on our guests and so it is fantastic that you felt that they really made a difference for you. It was a pleasure to have you stay with us and I am delighted that...

Greater London, United Kingdom
Reviewed 27 September 2016

We stayed the night prior to an early flight from Gatwick. It was only about 3 mins to walk to the station. Room was comfy and clean. All that was needed. Only draw back was lack of nice eating places nearby. The one attached to the hotel was limited but adequate as a one off.

Review collected in partnership with this hotel
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Helpful?
Thank pamelacH1039DM
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear pamelacH1039DM, Thank you for taking the time to post this wonderful review of your stay with us. My Head housekeeper will be thrilled to learn that you found your room to be cosy, well equipped and clean. It’s good to hear that you found our location to be very good. Indeed, we are situated 5 minutes walk from East...

Reviewed 26 September 2016 via mobile

Really enjoyed stay. Business was in london , it is only 5 min walk to station and 20 mins into london. Lovely staff. Double bed a little small but very comfortable. Room well equipped. Pool and gym next door, good size and lovely jacuzzi. Definitely stay again.

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Helpful?
Thank Davy T
Tomasz M, Manager at The Lansdowne Hotel, responded to this review

Dear Davy T, Thank you very much for taking the time to leave such a lovely review of your stay with us at The Lansdowne Hotel. I am delighted to read that you enjoyed your time with us, and that we exceeded your expectations in most areas of your stay. We really do appreciate your wonderful review, and on behalf...

Warsaw, Poland
Reviewed 21 September 2016

Located 3 min from East Croydon station, 5 min from High Street with different shops. People very nice and helpful. Rooms clean. Generally ok. However lack of air condition made it difficult to sleep.

Review collected in partnership with this hotel
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Helpful?
Thank dora464
Tomasz M, Manager at The Lansdowne Hotel, responded to this review

Dear Dora464, We are pleased to hear that you had an enjoyable stay. I was thrilled to learn that you enjoyed your experience with us and that my team were very welcoming and helpful during your stay. I am very happy to know that you have found our Hotel to be in a great location, indeed this is one of...

London
Reviewed 12 September 2016

My parents stayed for 4 nights. Room was upgraded for free and was very clean and looked recently refurbished. Hot drinks, water and toilettries were excellent. Staff were helpful and approachable. We requested an EU adapter which was provided. Hotel is located in a good spot and was affordable. Free wifi and use of gym facilities next door were superb....

Review collected in partnership with this hotel
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Helpful?
Thank sini_moilanen
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear sini_moilanen, It was an absolute pleasure having your parents stay with us and we very much appreciate your wonderful review. I will be sure to share your comments with all of the team as I know they take great joy from being able, in some small way, to make our guests stay so memorable. We do hope to have...

Greater London, United Kingdom
Reviewed 11 September 2016

Nice hotel, well it had a small lift very small could only get two people and a case in it and the double room was rather small. It had lovely facilities shared with the hotel such as the spa, The room was clean and had all of the bits that you need in the bathroom and had tv and hair...

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Helpful?
Thank sjallcorn
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear sjallcorn, Thank you very much for your review of your recent stay with us. I am pleased to read that you very much enjoyed our facilities and found the room although small to be very well equipped. However Please accept my sincerest apologies about your room size, unfortunately being a centrally located property means we are restricted for space...

Reviewed 8 September 2016 via mobile

I stayed at the Lansdowne all of this week. The staff are pleasant and the rooms, though basic, are well presented and very clean. There is an on site gym and pool which is free to guests and is, in fact, the main reason I stayed here. However, there is no air conditioning, meaning rooms get very stuffy at night....

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Helpful?
1Thank Mitchell I
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Mitchell I, Thank you for taking the time to share your experience of The Lansdowne on Tripadvisor. Any kind of feedback is always gratefully received, as it assists me in monitoring the service we provide and helps me seek to find improvement wherever necessary. Please accept my apologies for any inconvenience caused and be assured that I have taken...

Gosport, United Kingdom
Reviewed 7 September 2016 via mobile

Pleasantly surprised by this hotel, just 20 mins train journey from the centre of the capital. Clean, tidy, comfortable, and with the bonus free use of the next door spa, steam room, sauna & swimming pool. Only negatives would be parking, as the nearby NCP needs to be used, albeit at at a discount. A bit loud on the weekend,...

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Helpful?
1Thank Brian D
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Brian D, Thank you for taking the time to review The Lansdowne Hotel on TripAdvisor. I am delighted that in spite of the slight mishaps of parking, you enjoyed your stay with us and recommend the hotel to other travellers. Unfortunately most hotels in city and town centre are unable to provide complimentary car parking, in fact all the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 

Additional Information about The Lansdowne Hotel

Address: 1 Lansdowne Road, Croydon CR0 2BX, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $77 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lansdowne Hotel 3*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Lansdowne Hotel staff and other travellers.
5 questions
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8 months ago
Doncaster, United Kingdom
8 months ago
Kildare
over a year ago
Croydon, United Kingdom
over a year ago

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Questions? Get answers from The Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not use this hotel at all”
 of 5 bubbles , 12 Mar 2017 | Read review
“Don't expect to much from the bedrooms at this hotel”
 of 5 bubbles Bubbles522016, 21 Feb 2017 | Read review
“dont stay here is my advise”
 of 5 bubbles rdouse, 23 Jan 2017 | Read review
“Ask for one away from the main road.”
 of 5 bubbles 796SteveW, 22 Jan 2017 | Read review
“Double room is much bigger than twin one”
  • Double room
 of 5 bubbles alexsE8719SG, 14 Nov 2016 | Read review
5 of 5