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Hilton London Croydon

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Hilton London Croydon
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1,051 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Croydon
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Showing 1,001: English reviews
Greater Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed one night in Hilton Croydon after an interview and I was upgraded to a king room at my request as I am a Hilton honours member. When I got to my room, to my horror, there was dried blood on the sheets and pillows. It is not only unhygienic but also a massive health and safety issue. I...

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Thank sands291
Manchester, United Kingdom
Reviewed 3 weeks ago

I was looking hotel for our 1st anniversary all hotel was very expensive and with chargeable parking then I found this hotel reasonable price with free parking on our arrival staff gave us very warm welcome they were very helpful. Thanks

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nabeelkhan01
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Nabeelkhano01, Thank you very much for your great feedback we are delighted you were happy with our Hotel facilities and the staff, We hope you will visits us again soon. Thank you.

Fareham, United Kingdom
Reviewed 3 weeks ago

Great location, customer service and staffing excellent. Breakfast is a great choice and warm welcome. Plenty parking spaces. I couldn't see any porter to help out with your luggage. I will revisit again.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Shiva S
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Mr Shiva, Thank you for your valuable feedback and I am very happy you have great stay at the Hilton London Croydon. We are looking forward to see you soon, Thank you,

Greater London, United Kingdom
Reviewed 3 weeks ago

Stayed here was clean room can't complain! Shower did not work properly same as aircon and heating, made a loud noise and ended up being so hot that I don't sleep! So much noise outside room also that kept me and my girlfriend up all night! Just overall crappy stay bar staff weren't at the bar so someone at reception...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Luke D
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Luke, Thank you very much for you feedback with regards to your stay at Hilton London Croydon your comments have been addressed and appropriate action has been taken to improve our service, I am delighted to inform you that we are currently improving our room facilities and I hope you will considered to stay with us again, Thank you.

Glossop, Australia
Reviewed 4 weeks ago

On entering the lobby we were really impressed & the lady on reception was lovely. Our bedroom was big & clean but didn't measure up to the impact of the lobby. The curtains were hanging off the rail, meaning they were really hard to pull across to close. The first morning we went out for the morning, on returning to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank karenallis
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear karenallis, Thank you very much for your valuable feedback ,the issues you mentioned have been addressed and actioned. We are currently in the process of renovating our rooms for the guests convenience and comfort we hope you will choose to stay with us again in the near future. Thank you,

Reviewed 4 weeks ago

Stayed for one night 15th February as attending a wedding nearby. The room looked a little tired but it was very clean and had everything we needed for a comfortable stay. We enjoyed a drink in the bar and the bar staff were very attentive. We had breakfast before leaving and must say it was one of the best breakfasts...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Christine J
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Christine, We are delighted to hear you have great stay at the Hilton London Croydon and found our staff very attentive and professional,and we looking forward to welcoming you again in the future. Thank you,

Croydon, United Kingdom
Reviewed 4 weeks ago

The bathroom was awful...mould everywhere, cracked tiles and not an adjustable shower head. Room view was non existent. The presidential suite dissatisfied and disappointed us. It was meant to be our wedding night...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 558vickyp
Atlanta, Georgia
Reviewed 4 weeks ago

The train station is only 0.7 mi from the hotel and totally walkable. I rode the train to the city everyday and used uber at night. Plenty of close restaurants but so worth going to London!! Sights and food are in the city

Review collected in partnership with Hilton Hotels & Resorts
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1Thank alyssam262
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear alyssum262, I am delighted that you found our Hotel useful for traveling and visiting Central London and I am hoping you come back soon again, Thank you,

London, United Kingdom
Reviewed 4 weeks ago

Hotel okay, lovely restaurant and breakfast. Room decor abit out dated, carpet had stains and they only gave us 1 toilet roll for 2 nights, had to request some on the 2nd morning. Staff were nice and welcoming.

Review collected in partnership with Hilton Hotels & Resorts
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Thank camj930
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear camj930, Thank you for the great feedback about your experience in restaurant and I am delighted to inform you that we are currently in the process of improving the guest rooms and we would like you welcome you in the near future again, Thank you

Exeter, United Kingdom
Reviewed 4 weeks ago

The hotel is situated on the busy purley way so not walking distance from Croydon town centre, but there is ample parking and restaurants like TGI Fridays are very close. Hotel has a comfortable, impressive lounge and area, with a small play area for kids. Breakfast was good. Really enjoyed my junior suite which was a lot of room for...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gaving969
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear gaving969, Thank you for your lovely feedback and I am very happy to hear you and children enjoyed your stay in our Hotel and the facilities. We looking forward to welcoming you back in the near future, Thank you,

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $85 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
18 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 1st floor which has meeting rooms and gym on it.”
 of 5 bubbles Steve6244, 25 Jan 2017 | Read review
“don't stay here!”
 of 5 bubbles AndriasMom, 14 Jan 2017 | Read review
“Choose another hotel!”
 of 5 bubbles 904SteveB904, 23 Dec 2016 | Read review
“away from the lift”
 of 5 bubbles Lynnep_Willerby, 6 Dec 2016 | Read review
“Rooms overlooking the car park are quieter”
 of 5 bubbles terreus, 4 Dec 2016 | Read review
5 of 5