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Hilton London Croydon

TravelocityUSD 81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 166*
USD 81*
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USD 82*
USD 82*
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Hilton London Croydon
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1,111 Reviews from our TripAdvisor Community

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Showing 1,060: English reviews
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Bideford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Chevk in was speedy. Room was a bit dated but clean with all you could need. A proper on site fitness suite, marks for that. Really good size bar area with plenty of seating. Food in the main restaurant was good. Breakfast selection excellent. Overall good.

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Helpful?
Thank nigsy116
london
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We have just completed our short stay at the Hilton Croydon and I must say they have made notable improvements to the service and overall experience! Christina at the reception desk was extremely polite and professional and created a great impression of the hotel from the offset. We had a Hilton Honors room being gold members on the 3rd Floor...

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Thank ToptravellerLondon
About Hotel's Favourite Review
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear ToptravellerLondon, Thanks for taking the time to leave a review of your stay with us. I am glad that you found our hotel facilities fit for your needs, enjoyed our delicious breakfast buffet in our Larder Restaurant. We look forward to being of service to you again. Kind regards

London, United Kingdom
Reviewed 2 days ago NEW

The food was excellent, check in/out was good. Rooms very clean. A query as we were overcharged and noticed after checkout took a lot longer to resolve than was necessary and better-listening skills would have helped! The actual stay was very good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank togblue
Reviewed 2 days ago NEWvia mobile

Excellent customer services beautiful hotel great restaurant staff and reception staff. Hotel clean and comfortable . If planning a wedding reception I would recommend too. Nice surroundings. Easily accessed

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Thank esmebarbara
Brampton, Canada
Reviewed 3 days ago NEW

This hotel was clean with all the basic amenities you would expect. There was nothing spectacular but it was certainly adequate and I would stay here again. It is accessible via public transit from London city centre but it takes well over 30 mins.

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Thank Heather N
Reviewed 5 days ago NEW

I have to say, after some of my previous Hilton stays, I was quite disappointed by my stay here. The room was dated and there was construction going on with walls showing exposed plasterboards and dust everywhere. Other facilities were as expected and breakfast was top notch as always. Just let down by the bedrooms that are desperately in need...

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Thank USACanada2017
A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 5 days ago NEWvia mobile

After travelling from a long flight from Maldives needless to say we was very tired and restless. Upon arriving at the hotel around 16.30 we was told at reception that our room was not ready for us even though on their website it clearly states check in is at 15.00 to our surprise we was not the only guests waiting...

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Thank A TripAdvisor Member
Donata P, General Manager at Hilton London Croydon, responded to this review

Thank you very much for you feedback with regards to your stay at Hilton London Croydon your comments have been addressed and appropriate action has been taken to improve our service, I am delighted to inform you that we are currently improving our room facilities and I hope you will considered to stay with us again, Thank you.

Essex, United Kingdom
Reviewed 1 week ago

There was sufficient parking and a pick-up/drop-off zone. The reception was not too opulent that I was overwhelmed. The staff was friendly and the check-in process was not protracted. There were two luggage trolleys (I used one of them). The room was spacious with the option of having adjoining connecting rooms. There was ironing paraphernalia. The room was clean with...

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Thank Akpokpokpo
London, United Kingdom
Reviewed 1 week ago

We visited this hotel and stayed for two nights, arriving quite late on the Friday evening. Our room was ready (as we had checked in online prior to arrival). The member of staff at reception was welcoming and we were given our keys promptly. We were given free wifi as Diamond members, but it was slow. Breakfast the next morning...

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Thank Doshi009
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Doshi009, We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Preston, United Kingdom
Reviewed 1 week ago via mobile

Nice hotel with a decent car park - just a shame about the traffic in the area bit they can't do a lot about that. Room was very comfortable. bathroom nicely fitted out except for toilet seat that has been replaced by that seems to be something cheaper than you would find in a Blackpool guest house. but had a...

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Helpful?
Thank Ian H
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Ian H, Thank you for your kind comments and great feedback regarding you stay at Hilton London Croydon. I am delighted to share those fantastic comments with our team. We are looking forward to welcoming you back in our property. Kind regards,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $112 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Travelocity, Booking.com, Hotels.com, Hotwire, Cancelon, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Hilton London Croydon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Croydon staff and other travellers.
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Questions? Get answers from Hilton London Croydon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The window in my room on the second floor didn't open - choose another room for fresh air”
annapP8731JH, 8 May 2017 | Read review
“Dont get a room on 1st floor”
terryell2000, 7 May 2017 | Read review
“Pick a different hotel”
shelbiehunt1994, 2 May 2017 | Read review
“3rd Floor for Hilton Honors guests”
tonychenery, 10 Apr 2017 | Read review
“Be alert to quality and quietness of room and ask for a change if necessary.”
336gailt, 6 Apr 2017 | Read review
5 of 5
Travelocity
USD 81* /night
View Deal
HiltonUSD 82
Booking.comUSD 82
AMOMAUSD 166
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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