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Hallmark Hotel Croydon Aerodrome

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600 Reviews from our TripAdvisor Community

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Showing 588: English reviews
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Sutton, United Kingdom
Reviewed yesterday NEW

Having booked a single room, with breakfast, the first impression from checking-in was positive. However, later things were more disappointing. The bedroom was adequate, clean and double=glazed (the latter essential as it faced the rather busy A 23 dual carriageway). The Brasserie was quiet (Sunday evening) but the normal Hallmark Hotels 'standard' menu was even more limiting than usual. "No...

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Helpful?
Thank Kenneth R
Maidenhead, United Kingdom
Reviewed 4 days ago NEWvia mobile

Much the same as all the other issues people have had. Only we had broken windows also!! Place was a joke. Milk in the room was off. Kettle broken, mould in the bathroom and grouting. Ironing board was pointless, had to use a towel over the top. Net Curtains were so dirty, don't think they have been washed since they...

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Thank trina1985
Reviewed 4 days ago NEW

excellent tea coffee hot & fresh mixed finger sandwiches nicely thick& fresh scones jam cream cakes &nice fruit kebabs refills coffee tea all with service with a smile jean HURFORD have friends visiting will give them a treat ----

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Thank Peter G
Blackpool, United Kingdom
Reviewed 1 week ago

Stayed here with a work colleague 2 weeks ago. I must say excellent value hotel in good location. Brief summary:- Reception - very quick and easy check in Room - very comfortable and functional Dinner - we were on a dinner bed and breakfast package, which was fabulous. I special mention to our waitress Anna, who was brilliant and so...

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Thank Pauleyf1
Reviewed 1 week ago via mobile

The Hallmark is not simply a hotel and restaurant but they facilitate rooms for events . Recently my brother and I approached the said establishment to host our mothers wake . My details were taken and an event planner Sheree called me immediately ( tick for efficiency ) . This lady was professional , courteous and incredibly accommodating to our...

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Helpful?
Thank tsleight
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Dear tsleight, Many thanks for your 5 star comments about the team, following your mothers wake at the Hallmark hotel - I'm glad we delivered an all round seamless event at what must have been a difficult time for those involved Would love to see you in the hotel again soon Kind regards Simon

Preston UK
Reviewed 2 weeks ago

Stayed here for one night. The car park is a little small however their appears to be an overspill into the aerodrome centre next door. Check in was easy as was check out. Staff on the reception were nice and professional The room (11) on the 1st floor was tucked away and above the staff entrance/smoking area which gave me...

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Helpful?
Thank Ajb1207
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Dear Ajb1207, Many thanks for your comments following your recent stay at the hotel - your comments have been shared with the team and actioned where appropriate Hope to see you at the hotel again soon Kind regards Simon

Reviewed 2 weeks ago

From start to finish the Hallmark Aerodrome hotel made an emotional event very easy to deal with. Speaking with Estaban to make the initial arrangements, he made sure everything was 100% perfect and ran smoothly ensuring that our family did not have to worry about anything. Steven the Chef produced the most amazing spread of food that all enjoyed and...

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Thank Louisa V
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Dear Louisa V, Thank you kindly for your superb comments about the team and facilities during what i know would have been a difficult time - I'm glad that we helped the process run as smoothly as possible Kind regards Simon

London, United Kingdom
Reviewed 2 weeks ago

This is an excellent value hotel and the staff were very helpful and friendly. Excellent service and value. I was really impressed with the breakfast and the service especially Hari... Thank you I will be back

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Helpful?
Thank Kelly D
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Hi Kelly D, Thanks for taking the time to review your recent stay at the Hallmark hotel Croydon and especially mentioning Hari on Breakfast Kind regards Simon

London, United Kingdom
Reviewed 3 weeks ago via mobile

I took my mother for a belated Mothers Day Afternoon Tea. She was delighted. The food was plentiful and tasty with a selection of freshly made sandwiches including salmon, chicken, cucumber and more. Two large fresh scones with a bountiful supply of clotted cream and strawberry jam. Unlimited hot drinks were included and a refreshing fruit kebab selection with hot...

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1Thank Tim L
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Hi Tim L Many thanks for your 5* review of our ever popular Afternoon Tea at the Hallmark hotel Croydon - I'm glad that we could be of assistance celebrating a belated Mothers Day. I have shared your comments with the team involved - hope to see you again very soon Kind regards Simon

Northamptonshire, United Kingdom
Reviewed 3 weeks ago

The entrance to the hotel was a little confusing, so we entered via The Croydon Visitor Centre. Entrance to the hotel was odd; we entered through the dining area due to it being Mother's Day and the place being packed. One American tourist was at the desk complaining about having to come back with her key that hadn't worked properly.....

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Helpful?
Thank Paul L
Simon F, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Dear Paul L, Many thanks for your 4 star review of the Hallmark Hotel Croydon - great to hear that we were in a position to provide you with your first over 8 hour night of sleep for 2017. I've passed on your comments to the team and i do hope to see you in the Croydon area again soon...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Originally built in 1928 to serve the airport, the Hallmark Hotel London Croydon Aerodrome has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, the Hallmark Hotel London Croydon Aerodrome offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel. Discounted rates for hotel guests. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $98 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#1 Luxury Hotel in Croydon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Croydon Aerodrome staff and other travellers.
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Glasgow, United Kingdom
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All seeemd good”
Pauleyf1, 18 Apr 2017 | Read review
“Nice hotel; we will definitely stay there again.”
paullY983CA, 29 Mar 2017 | Read review
“WE had aroom at the front over the main entrance by the Purley road but the windows were super insulated and we slept very well.”
A4441MGchrisc, 17 Mar 2017 | Read review
“Don't stay in room 9 or possible the first floor.”
treewoodman, 12 Mar 2017 | Read review
“At the back away from very busy road, but not internally face on a court yard with loud ventilation apparatus.”
debbieK2303PJ, 13 Feb 2017 | Read review
5 of 5