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Macdonald Frimley Hall Hotel & Spa

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Macdonald Frimley Hall Hotel & Spa
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1,937 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

My Mum and I visited for a spa weekend, with treatments, dinner and breakfast included. We knew that we would need to pay for our lunch however when we wanted to order lunch there was so much confusion. At one point, the hotel staff tried to make us sit in the bar with wedding guests whilst in our spa robes!...

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Helpful?
Thank Salsabug86
Hampshire, United Kingdom
Reviewed yesterday NEWvia mobile

Had a lovely Mother's Day lunch. Food was lush, service was excellent. Facilities were really good. Younger children were accommodated and it was a lovely afternoon. Will definitely return and will certainly recommend.

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Thank Rainbowlaver
Reviewed yesterday NEWvia mobile

Booked 17th March, with family members for overnight stay. The so-called waiter/bar man who took our lunch order lacked basic customer service skills, manners & respect. Unbelievable! The evening meal was inedible (very poor.) However, breakfast was good. Overall experience - very unpleasant!!

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2Thank Claudine H
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Lovely setting to have afternoon tea. The quality of food was good. Service also good. The sandwiches were a bit underwhelming but the scones were fantastic. The cakes were tasty. £20 without champagne and £29 with champagne. I would return.

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Thank KateLondon_9
ops_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear KateLondon_9, Thank you very much for taking the time to review your recent Afternoon Tea with us. I was thrilled to read your fantastic feedback following your recent visit, I will certainly pass it on to the team as I'm sure they'll be delighted to read it also. We look forward to welcoming you back to Frimley Hall very...

Bromley, United Kingdom
Reviewed 4 days ago NEW

We went here for a family murder mystery weekend which was a blast, we loved it! Afternoon tea was good and we made use of the large swimming pool. Out only issue was with dinner, it was so bad most people did not eat it and the lamb was given a very biog thumbs down, The waiting staff also had...

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Helpful?
Thank Ray H
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Ray H, Thank you for taking the time to review your recent stay with us at Macdonald Frimley Hall Hotel & Spa. I was delighted to read you enjoyed the murder mystery event, Spa facilities and Afternoon Tea offering. I was however disappointed to read about your dinner service, I have taken your comments on-board and discussed it with...

Harrogate, United Kingdom
Reviewed 4 days ago NEWvia mobile

A beautifully traditional building but very tired inside and especially in the rooms . Service at breakfast was unusually formal having to wait in a queue to give your room number and be wakes to a suitable table . An order for coffee was taken but never arrived . Awful cheap sausages that were pink not lovely and brown and...

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Helpful?
Thank Lix R
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Lix R, Thank you for taking the time to review your recent stay at Macdonald Frimley Hall Hotel & Spa. We are currently in the process of doing some much needed maintenance works on areas in the hotel including our bedrooms that now look a little tired, we are all very excited to see the improvements and I hope...

Greater London, United Kingdom
Reviewed 6 days ago NEWvia mobile

An overnight visit with a friend recently after being recommended to this hotel by a friend. The hotel is very nice and well presented, the rooms clean and start and in general the staff accommodating. The spa a little underwhelming but ok and the food over priced for what it was. We had a discounted stay due to a promotion...

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Helpful?
Thank AJStephens1
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear AJStephens1, Thank you for taking the time to review your recent stay at Macdonald Frimley Hall Hotel & Spa. I was delighted to read your kind feedback on our well presented hotel and our accommodating staff, I will be sure to pass your feedback on to them. I have taken on-board your feedback regarding your food and the Spa...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

So for £190 I expected more than a tiny room with chopped paint and single beds. Hotel full so no hope of moving but the duty manager was great and offered a discount. ( Local B and B would have been nicer for half the price!). Dinner was dreadful. Dry beef and service unbelievably bad. Had to go up to...

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Helpful?
Thank walls1111
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear walls1111, Thank you for taking the time to review your recent stay at Macdonald Frimley Hall Hotel & Spa. I was extremely disappointed to read about your stay, I can assure you this is not the normal level of service we thrive to offer and I will be picking up the points raised with the Managers responsible. I am...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

The hotel location was beautiful and everything seemed clean and well kept. The rooms were very nice and not at all cramped. The breakfast was quite nice and so was lunch. I had planned a birthday celebration for our mums big birthday and I have to say the events organizers were very helpful in that respect.....this was all before we...

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Thank marciaholland
gm_frimleyhall, marciaholland at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear marciaholland, Thank you for taking the time to review your recent lunch at Macdonald Frimley Hall Hotel & Spa. I know that John, our Managing Director has been in contact with you offline following your challenges last weekend but I would also like to add my personal apologies for the issues you faced. I hope to see you back...

Reviewed 1 week ago via mobile

Stayed at Frimley Hall overnight for business purposes. Hotel was very welcoming, beautifully decorated and overall presented VFM for the purpose of my visit. I did have to ask to move room as the noise from the pipes or vents in my room was overwhelming. The problem however was dealt with swiftly and I was offered a choice of rooms...

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Helpful?
Thank Julie E
gm_frimleyhall, Operations Manager at Macdonald Frimley Hall Hotel & Spa, responded to this review

Dear Julie E, Thank you for taking the time to review your recent stay at Macdonald Frimley Hall Hotel & Spa. I was delighted to read your kind words about our beautiful hotel and welcoming team. I was also glad that the team moved your room due to some noise challenges, I will look into this with Gary, our Maintenance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A beautiful Victorian Manor House, on the Surrey/Berkshire border, just 15 minutes away from the M3 Motorway, Ascot Racecourse and Farnborough Airfield, boasting landscaped grounds, 98 bedrooms with every modern facility and a Vital Leisure Club with 5 Beauty Treatment Rooms. The ideal venue for all occasions whether it be business,conference or a Wedding, Macdonald Frimley Hall is Surrey's premiere Wedding venue. This Victorian Hotel is the perfect stayover for trips to Legoland, Windsor Castle, Ascot Racecourse and Virginia Water. The award winning 2 AA Rosette Linden Restaurant offers a sumptuous Menu,using the highest quality produce available to our Chef. Macdonald Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus beauty treatment rooms. ... more   less 

Additional Information about Macdonald Frimley Hall Hotel & Spa

Address: Lime Avenue | off Portsmouth Rd, Camberley GU15 2BQ, England
Region: United Kingdom > England > Surrey > Camberley
Price Range: $165 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Frimley Hall Hotel & Spa 4*
Number of rooms: 98
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Also Known As:
Macdonald Frimley Hall Hotel And Spa
Macdonald Frimley Hall Hotel Camberley
Macdonald Frimley Hall Camberley
Macdonald Frimley Hall Hotel & Spa Camberley, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Frimley Hall Hotel & Spa staff and other travellers.
10 questions
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London, England, United Kingdom
1 month ago
Fleet, United Kingdom
2 months ago
London, England, United Kingdom
4 months ago
Berkshire, United Kingdom

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Questions? Get answers from Macdonald Frimley Hall Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not 201 as the bed is a little larger than a single”
 of 5 bubbles QueenIsis, 12 Mar 2017 | Read review
“When taking afternoon tea, make sure you ask for more food or drink as they won't be offered.”
 of 5 bubbles TinaTrue, 9 Mar 2017 | Read review
“I cant comment”
 of 5 bubbles joanner319, 6 Mar 2017 | Read review
“Rooms in the newer part are better and quieter”
 of 5 bubbles JaneJ0hnst0n, 5 Mar 2017 | Read review
“no lift, prepare for carrying your suitcases”
 of 5 bubbles 59joanna, 27 Feb 2017 | Read review
5 of 5