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Room & Suite (60)
Dining (4)
About
#5 of 5 hotels in Stone
Location
Cleanliness
Service
Value
Welcome to the Crown Hotel We are in the Heart of Stone, with amenities on site and nearby we are perfectly located for the overnight stay or long weekend away. We welcome long term guests and have regular contract workers. We offer a range of Food & Beverage options, and our new restaurant Chico’s will be opening mid June along with a brand new menu for the Crown Lounge
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Property amenities
Free parking
Paid private parking on-site
Wifi
Bar / lounge
Restaurant
Meeting rooms
Non-smoking hotel
24-hour front desk
Parking
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Room features
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
36Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Contact
38 High Street, Stone ST15 8AW England
Getting there
Rental CarsSee all Stone car hire
437Reviews4Q+A95Room tips
Reviews
Traveller rating
- 53
- 70
- 55
- 73
- 186
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
We stayed here overnight to break a long journey x staff were very friendly on arrival We had a room in the lodge ,which was newly decorated and furnished . The shower was a bit dated and water wasn’t to warm but for what we paid we were happy x Breakfast next day was lovely and reasonable . We decided to come back a week later on our way back home as the town had some lovely shops , but they were closed when we arrived . This time we were out in the main hotel and the room wasn’t as nice ! The carpet had nasty stains and the bathroom wasn’t that clean and needed a refurb ! The view out of the window was appalling , it was obviously an area that was used for storage and you could see how the outside of the hotel was in need of a repair ! Different staff this time but all were helpful and the breakfast was again nice x town was lovely and we found a weather spoons so ate dinner there . From the front outside and the main entrance inside , this hotel looks very grand And ideal for weddings etc but the rooms do need updating ! The staff told us during the first covid lockdown they let homeless people live in the hotel , a lovely idea ,but work needed to be done to make it habitable again for paying guests ! Hard times with covid but we had a lovely stay in the area x Again all the staff were friendly and helpful …
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Big mistake staying here, shower cold, rooms cold, dirty stained linen, carpet filthy jus a few things. I asked for food “sorry we have no chef” good job really I saw a large rat running down the passage way later on that night. Cost of room expensive for a rubbish sh@t tip.
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Date of stay: September 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
The staff and service were very good considering these difficult times and I felt valued and accommodated for as a customer. The room was a great standard for the price and very clean; it looks as if great improvements have been made considering prior reviews. I was also able to check in early and a concierge held my bags. Handy free parking was an additional bonus.
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Date of stay: September 2020Trip type: Travelled on business
Helpful
So disappointed in our stay here Luckily we only stayed for one night otherwise we would of found another hotel We booked to stay here as we were going to cbeebies land with our daughter who is under 2 the next day The morning of our stay my fiance called up to see if the room had a travel cot in as we do have one but can be a bit awkward to bring As we were told yes there is one in the room we didnt bring ours When we arrived and got into the room who found it wasnt a travel cot but a single bed not suitable for a toddler under 2 When my fiance went down to reception to ask he was told very rudely ' you should of brought your own' Which we would of done but as we checked that morning we didnt bring it We were very shocked to find out the person who was rude was in fact the owner of the hotel She came up to our room where she was rude again to explain they only had the single bed and even said herself it wasn't suitable for a child under 5 She even suggested that our daughter sleep in the middle of us which was not an option And then went on to say that no hotel supplies cots due to an incident that's happened 15 years ago When we said we weren't talking about an actual cot but a travel cot she said still went on about the incident We have done some research and cant find any information about that said incident and we have stayed in other hotels recently and a travel cot has been in the room and we also have friends who work in hotels and they have never heard of this incident We made do and our daughter had to sleep in the single bed even tho she fell out a couple times Also during our stay we went out for some food and came back to find the toilet didnt flush and there was no running water and no lamps working It took 25 minutes to run a bath for our daughter where we managed to get an inch of water for her bath We went down to reception to advise of what happened to be told that water is off for that whole floor due to the boiler being fixed that day which we were not made aware off when we checked in Thankfully a lovely member of staff called Forest was trying all he can to help with the situation even trying to find us a different room He also got us a new lamp when the ones in our room didnt work Can't thank him enough for all his help and being so professional Also a thank you to Dave who was so apologetic when we checked out Unlike the owner who is one of the rudest women I've ever meet As an owner of a hotel you need to speak to your guests properly, learn some manners and treat them with excellent customer service which we did not receive Thankfully we will never be staying here again even though we have been offered another stay at a discounted rate which we will decline.…
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Date of stay: September 2020Trip type: Travelled with family
2 Helpful votes
Helpful
This hotel is a joke do not stay here for any nights ,it dirty cold damp old fashion for this day and age the owners need to have a good look around at other hotels just to see what you get for half the price
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Date of stay: August 2020
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
USD 46 - USD 72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown hotel stone
LOCATION
United KingdomEnglandStaffordshireStone
NUMBER OF ROOMS
32
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Claim Your Listing Frequently Asked Questions about Crown Hotel Stone
Which popular attractions are close to Crown Hotel Stone?
Nearby attractions include The Swan Inn (0.2 km), Ten Green Bottles Co Stone (0.06 km), and The Royal Exchange (0.3 km).
What are some of the property amenities at Crown Hotel Stone?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Crown Hotel Stone?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crown Hotel Stone?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Crown Hotel Stone?
Conveniently located restaurants include The Secret Tea Room, Smoke & Rye, and Mojo's Restaurant.
Is Crown Hotel Stone located near the city centre?
Yes, it is 0.3 km away from the centre of Stone.
Are there any historical sites close to Crown Hotel Stone?
Many travellers enjoy visiting Izaak Walton Cottage (6.4 km) and Parish Church of St. John (4.6 km).