Travelodge Rugeley
251 reviews
#2 of 3 Hotels in Rugeley
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A51/B5013 Western Springs Road, Rugeley WS15 2AS England
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#2 of 3 hotels in Rugeley
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Rugeley? Then look no further than Travelodge Rugeley, a budget friendly hotel that brings the best of Rugeley to your doorstep.
Wifi is offered to guests, and rooms at Travelodge Rugeley offer a flat screen TV.
For travellers arriving by car, free parking is available.
Blithbury Reindeer Lodge (3.0 mi), located nearby, makes Travelodge Rugeley a great place to stay for those interested in visiting this popular Rugeley landmark.
During your visit, be sure to check out one of Rugeley's popular ribs restaurants such as The Colliers and Ash Tree, all a short distance from Travelodge Rugeley.
Looking to explore? Then look no further than Elmore park (0.1 mi) and Rugeley Miners Memorial (0.1 mi), which are some popular Rugeley attractions – all conveniently located within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Travelodge Rugeley as you experience everything Rugeley has to offer.
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Property amenities
Free parking
Wifi
Paid wifi
Non-smoking hotel
Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
27Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
251Reviews3Q+A28Room tips
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We stopped in Rugeley as a middle point on the way home after a long weekend camping in the Lake District. The hotel is in a busy area next to a Subway and a Burger King so it's noisy and there's lots of traffic and whilst parking is free, it's not easy. We got inside, nobody was at reception and there wasn't a bell to press. There was a sign giving an 0800 number to dial for assistance at reception. 5 minutes later somebody showed up and gave us our room key. Our priority was showering, so I was disappointed to find mid-shower that there was no shampoo or no soap. After 3 days of wild camping in the Lake District, I really needed soap! My partner went to reception to ask, but the receptionist was dealing with an ambulance crew bringing back a homeless and inebriated resident to the Travelodge, so he didn't feel it was appropriate to wait at the reception, but the receptionist said she'd be with us shortly. After 30 minutes, we'd had no further help from the receptionist, I was still in a towel, but we decided to leave and stay elsewhere. When we got outside, the receptionist was chatting to others and when we questioned this, we were told 'she didn't know what room we were in', in spite of having checked us in less than 1 hour previously, and didn't apologise for the poor service. This was a very unpleasant stay, a shower should not be a luxury. If both soap and shampoo dispensers are empty, it does beg the question of what else isn't checked when the rooms are cleaned. We contacted Travelodge customer services afterwards in the hope of a refund as we stayed less than an hour, but the manager of the Rugeley Hotel never bothered to respond to our concerns. We stayed at the Premier Inn in Lichfield instead which was about £5 more, it was infinitely nicer, the rooms were in better condition, the staff were friendly and service was prompt.…
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: Don't go here. Go to Premier Inn in Lichfield
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Helpful
Response from Travelodge UK, General Manager at Travelodge Rugeley
Responded 8 Oct 2020
Thank you for taking the time to review our hotel. We are really sorry to hear that you encountered many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. As your experience was not up to our usual standards, could we kindly ask you to contact our Customer Services Team via our website help form, with a copy of your review, so that we can look into this further for you. Thank you again for your feedback, and we hope to hear from you soon.- Hannah from the Social Media Team
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Stayed for two nights to visit Alton Towers. It felt safe, well organised and was scrupulously clean. Staff were pleasant. The only drawback to staying here is the Colliery Restaurant next door. Couldn’t get an evening meal and their cleaners are obviously not The same as at the Travelodge! Toilets were disgusting but not Travelodge’s fault
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Date of stay: August 2020Trip type: Travelled with family
Helpful
I generally tend to avoid Travelodge's as a matter of course after more than a few negative experiences a few years ago, but as the premier inn was astronomically priced (and quite far out of town!) I instead went for the Travelodge - and I'm very glad I did. Under £35 a night, room completely spotless, bed very comfortable and the discount at Wetherspoons was just icing on the cake (and unexpected)! I think they only negative I could have - and this applies across the whole Travelodge chain not just this hotel - is the lack of free WiFi; literally every other hotel chain offers this (even Premier Inn only charge for higher speeds) and I think it's a bit poor that it isn't available here, but again as I said that's not a fault of the hotel itself. Absolutely recommended
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Date of stay: October 2019
Rooms
Cleanliness
Service
Helpful
Put in a tired old room next to reception so also noisy. No towels or soap, tv remote didnt work and the room was freezing when I got there. Spent 2 hours in my coat while it warmed up. Stains on the floor, holes in the bed sheets etc. etc.
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Review collected in partnership with Travelodge
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from TravelodgeUK, Ben from the Social Media Team at Travelodge Rugeley
Responded 9 Apr 2020
Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly. Thank you again for reviewing our hotel.
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When ordering website gave option of extra bed in family room. On arrival told could not cater for extra bed. No door locks on bathroom, couldnt leave after 10pm to get food or smoke and one of the bed frames was broken. All in all disappointing
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Review collected in partnership with Travelodge
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from TravelodgeUK, Hannah from The Social Media Team at Travelodge Rugeley
Responded 10 Mar 2020
Thank you for taking the time to share your experience with us. Please accept our apologies that you located a faulty bed frame We would kindly suggest in these circumstances to make our hotel team aware to enable them to reallocate your room or fix the problem at the hotel. Please rest assured we will let our colleagues know so that they can look into this and we are sorry that this affected your stay. We have passed on your feedback to the relevant departments so we can make any appropriate changes to improve our customer experience.Thank you for taking the time to provide us your feedback, which is valuable to us. We hope you will chose to stay with us in the future, where we will endeavour to restore your faith in Travelodge.
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PRICE RANGE
USD 39 - USD 80 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge rugeley hotel rugeley, travel lodge rugeley, rugeley travel lodge, rugeley travelodge
LOCATION
United KingdomEnglandStaffordshireRugeley
NUMBER OF ROOMS
286
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Claim Your Listing Frequently Asked Questions about Travelodge Rugeley
Which popular attractions are close to Travelodge Rugeley?
Nearby attractions include The Vine Inn Pub & Brewery (0.2 km), Elmore park (0.2 km), and Rugeley Rose Theatre (0.3 km).
What are some of the property amenities at Travelodge Rugeley?
Some of the more popular amenities offered include free parking, internet access, and reduced mobility rooms.
What are some restaurants close to Travelodge Rugeley?
Conveniently located restaurants include The Terrazza Restaurant, Silsila Indian Restaurant & Takeaway, and Snug Coffee and Tea Emporium.
Is Travelodge Rugeley located near the city centre?
Yes, it is 0.6 km away from the centre of Rugeley.
Are there any historical sites close to Travelodge Rugeley?
Many travellers enjoy visiting German Military Cemetery (6.5 km), Shugborough (6.8 km), and Cannock Chase War Cemetery (6.3 km).
Is Travelodge Rugeley accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.