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Splash Landings Hotel

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2,325 Reviews from our TripAdvisor Community

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Showing 2,316: English reviews
A TripAdvisor Member
Level Contributor
4 reviews
3 helpful votes
Reviewed 3 August 2015 via mobile

Was a bit disappointed with this hotel. It was clean but felt a bit tired, or maybe perhaps it was just not my style! The quality of the food in Flambo's restaurant was like a school canteen; poor, very limited and there was hardly any choice for vegetarians. That would have been fine if it hadn't been so expensive. Also,...

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2Thank A TripAdvisor Member
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us on Trip Advisor; we truly value all feedback, as this allows us to ensure we are consistently providing the best experience for all of our guests. We are sorry to hear that you were disappointed with aspects of your stay with us. We strive to accommodate all dietary requirements,...

A TripAdvisor Member
Level Contributor
53 reviews
8 hotel reviews
20 helpful votes
Reviewed 2 August 2015 via mobile

We stayed in the splash landings hotel and the evening entertainment was great for the kids. Shame it's so expensive as kids would love to go back. Food was nice was an all you can eat buffet was about £20 a head tho! They do themed rooms but they were a lot more expensive.

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1Thank A TripAdvisor Member
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us on Trip Advisor. We are delighted to hear that you and your children were able to enjoy the evening entertainment, and had a great stay with us at Splash Landings Hotel. We hope to welcome you back to the Resort soon. Best wishes, James Alton Towers Resort

London, United Kingdom
Reviewed 31 July 2015

We were pleasantly surprised by the Splach Landings hotel. Lovely, fun decor. Clean with friendly and helpful staff and comfortable family room. We spent two night's exploring Alton Towers the one day and the water park the second. It would've been nice to have some veggie sausages on offer at breakfast. Otherwise very satified with the experience.

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Thank Adventuring4
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Adventuring4, Thank you for taking the time to review us on Trip Advisor, we highly value all feedback, as it allows us to ensure that we are delivering amazing experiences, to all guests. We are delighted to hear you were able to enjoy a short break with us, and took advantage of both the Theme Park and Waterpark during...

Llangollen, United Kingdom
Reviewed 31 July 2015 via mobile

This was our second year staying in SL. We have a great time last year so this stay was massive let down. Many things were forgotten or went wrong which led to our stay being stressful rather than relaxing. Upon booking in we were advised to leave our luggage with the porter and they would move it to our room...

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5Thank KatieCakePop
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear KatieCakePop, Thank you for taking the time to review us on Trip Advisor; we highly value all feedback, as it allows us to ensure we are consistently delivering the best possible service. As a returning guest, we are extremely disappointed to hear that you were disappointed in aspects of your stay. We will be passing your comments directly on...

Solihull, United Kingdom
Reviewed 30 July 2015

I booked a standard room and had a free upgrade to the Ice Age bedroom - absolutely amazing attention to detail. There's a treasure hunt in the room that gives you a code for the safe, and a worthwhile prize inside, a large open area in the room where kids could play and lots of freebies, fun bath animal gels,...

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Thank Julie C
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear pc69, Thank you for taking the time to review us on Trip Advisor, your feedback is highly appreciated, as any comments allow us to ensure we are delivering the highest standards to all guests. We are delighted to hear you had such a brilliant stay with us, and were able to enjoy all of the quirky features and our...

Worcester, United Kingdom
Reviewed 30 July 2015

Great place to stay for a couple of days at Alton Towers. We all loved it. Rooms were clean and there was loads to do. The service from the staff was fantastic. It was quiet so there were very few queues here or in the park.

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Thank Dawn347
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Dawn347, Thank you for taking the time to review us on Trip Advisor, we are grateful for all feedback as it allows us to provide the best possible experience to every guest. It is great to hear that you had such a fantastic stay with us, and that you were able to enjoy short queues on our rides and...

London, United Kingdom
Reviewed 29 July 2015 via mobile

Stayed at Splash Landings Hotel for 3 days & 2 nights. Our room was clean and bed was comfy. There was a slight problem with the shower (screw was loose so shower head was falling off) which maintenance fixed right away, just wasn't happy that it wasn't checked before. Anyway, spent late afternoon in the waterpark and it was wonderful!!...

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Thank floserrano
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear floserrano, Thank you for taking the time to review us on Trip Advisor; we value all feedback as it allows us to ensure we are delivering the best possible experience, and appreciate you bringing matters to our attention. We are glad to hear that you all had such a great time with us, and were able to enjoy both...

Glasgow, United Kingdom
Reviewed 29 July 2015 via mobile

We visited the hotel in April 2015. We got a good deal and on booking I was worried about the hotel not being up to much. I was proven very wrong, the hotel was in a great location right next to the sky train which takes you to the park. The rooms were nice enough for all you are in...

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Thank tmc2902
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear tmc2902, Thank you for taking the time to review us on Trip Advisor, we highly appreciate all feedback, as it allows us to constantly work to improve the amazing experience which we deliver. We are delighted to hear that you had such a great time with us, and were able to enjoy the Waterpark and the convenience of the...

north yorkshire
Reviewed 29 July 2015

We stayed here for 1 night in June. Overall we were really impresswed with the hotel. Speedy check in and the rooms were lovely and clean with a TV and coffee facilities. Our room had a double bed and bunk beds and a cot. All were comfortable. The kids had activity packs on there beds which was a bonus. The...

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1Thank polamb
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear polamb, Thank you for taking the time to review us on Trip Advisor. It is fantastic to hear that you and your family had such a great time with us, and were able to take full advantage of the facilities offered. We're also glad to hear you enjoyed your meal at Flambo's Exotic Feast. We are sorry to hear...

Runcorn, United Kingdom
Reviewed 29 July 2015

My Girlfriend and I stayed at Splash Landings. The breakfast was nice and the room was very cosy and clean. Well ventilated and sound proof. The staff were friendly enough but not as friendly as some hotels we've stayed at. We have a lot of weekends away. It's more of a family hotel than that for couples, but all the...

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Thank Steve C
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Steve C, Thank you for taking the time to review us on Trip Advisor. We are extremely glad to hear that you had a great time with us, and found your room to be pleasant. We are always striving to exceed the expectations of our guests, and your feedback is important in ensuring that we are constantly improving our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: $71 - $340 (Based on Average Rates for a Standard Room)
Number of rooms: 216
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton, England
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
56 questions
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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Better Themed room”
 of 5 bubbles jeanstancill, 23 Feb 2017 | Read review
“Try out of season and book in advance you can get some good offers”
 of 5 bubbles 612tracyr, 5 Jan 2017 | Read review
“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
5 of 5