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Splash Landings Hotel

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Splash Landings Hotel
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2,319 Reviews from our TripAdvisor Community

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Showing 2,310: English reviews
natanddaz08
Reviewed 3 days ago NEW

We had always wanted to try out one of the alton towers hotels but could never justify the price however i stumbled across a really good deal for there festive breaks so thought we would go for it. I have to say we loved it from the minute we walked in the door we thought the themeing was excellent the...

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Thank natanddaz08
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear natanddaz08, Thank you for taking the time to complete a review on Trip Advisor, we really do appreciate receiving comments from our guests. All feedback is welcomed as this helps us to improve our standards, service and facilities for our guests. This is something that will be shared with the relevant teams for them to take the relevant action...

Hobart
Reviewed 6 days ago NEW

The opportunity to stay at the Splash Landings Hotel was a fabulous way to explore everything, and immerse our family in the whole Alton Towers/Splash Landings experience. Stayed in the standard room as the themed rooms were booked out. The standard rooms are very tired, and in dire need of an upgrade. Would only stay again if a themed room...

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Thank slbelle
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear slbelle, Thank you for taking the time to complete a review on Trip Advisor, we really do appreciate receiving comments from our guests. We pride ourselves on our guests enjoying a memorable and magical day and we're sorry if your visit did not live up to your expectations. Thank you for your feedback regarding your visit I can assure...

Barnsley, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here twice now and to be honest I weren't that impressed the first time but the wife suggested we go for the Santa sleepover. Ok so CBeebies was open and the Santa visit was great for the kids, we also got to see Aladdin which surprisingly was very good, the only let down to the entertainment side of things...

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Thank Craig U
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear Craig U, Thank you for taking the time to complete a review on Trip Advisor, we really do appreciate receiving comments from our guests. We pride ourselves on our guests enjoying a memorable and magical day and we're sorry if your visit did not live up to your expectations. Thank you for your feedback regarding your visit I can...

Chester, United Kingdom
Reviewed 2 weeks ago

We have stayed at both the Splash Landings and Alton Towers hotel over the years and never have an issue. The rooms are always clean and the beds are comfortable, which is great after a long day in the parks. The food in the restaurants is nice also. Would not hesitate to stay again in either of the hotels onsite.

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Thank AmyByersx
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear AmyByersx, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests. It's great to see that you have given us a five star review, thank you. We’re delighted to hear you had a positive experience while staying at our Resort Thanks again...

shrewsbury
Reviewed 2 weeks ago

Stayed here a few times, mostly recently for Scarefest. Overall ok but expensive for what it is - but then everything about Alton Tower is expensive, in my opinion. The staff do a wonderful job of cleaning the rooms to ensure they are ready for the next guests to check in.

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Thank viki t
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear viki t, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear how much you love our Scarefest Event. Thank you for sharing your experience and insights with other guests currently planning their own visits to Alton Towers Resort. We hope to see you again...

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

Went there on New Year's Day with my 10 year old twins. Had a lovely time in the water park. Check in was early and was a bit slow but it was busy. They took our bags and took them direct to our room. We had to queue up again to collect our keys which was a bit of a...

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1Thank Nicky1nonly
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear Nicky1nonly, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your stay did not live up to your expectations. We always aim to provide a fantastic experience for our guests, and we would like to discuss aspects of your stay further. If you have not done so already,...

Coventry, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed in splash landings hotel in October with our family and some friends. It was such a lovely environment. The staff were so helpful & polite. There was entertainment on in the evening which the kids loved. It felt like a mini holiday not just a night away. The rooms were clean & tidy. We had a double bed...

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Thank mrsbolo2015
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear mrsbolo2015, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a brilliant stay with us at the Splash Landings Hoel here at the Alton Towers Resort. Thank you for your very kind comments about our fabulous staff, and for sharing...

Reviewed 9 January 2017 via mobile

It's all quite noisy in the main part of the hotel with the shop, restaurant and evening entertainment, however the rooms are cut off from all noise. The security is great as you have to use your room card to enter the corridor to your room. Still have to pay for the waterpark but it's discounted for guests and truly...

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Thank Jane B
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear Jane B, Thank you for taking the time to complete a review on Trip Advisor for the Splash Landings Hotel at the Alton Towers , we really do appreciate receiving comments from our guests. It's great to see that you have given us a five star review, thank you. We’re delighted to hear you and your children had a...

Wrexham
Reviewed 7 January 2017

Last year we stayed at the other Alton Towers hotel pre Christmas and that was magical and spoilt us a bit for coming to Splash Landings. Hotel seems a little tired and bedroom carpet looked awful but the whole lighting was dim. The room was freezing the radiator control knob was missing and I had to put extra clothing on...

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Thank glynn477
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear glynn477, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Waterpark, we really do appreciate receiving comments from our guests. We pride ourselves on our guests enjoying a memorable and magical day and we're sorry if your visit did not live up to your expectations. We do hope this didn't overshadow...

Kingston-upon-Hull, United Kingdom
Reviewed 5 January 2017 via mobile

This was our 4th stay at splash landings hotel over the last 3 years. After staying in standard rooms previously we decided to splash out on paying for the ice age room for one night on 1st January. On arrival the VIP parking space with our name on was a nice touch. We had room 4125 which had a partial...

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Thank Katrina G
Steph B, Customer Services at Splash Landings Hotel, responded to this review

Dear Katrina G, Thank you very much for taking the time to review your recent visit to the Splash Landings Hotel at the Alton Towers Resort on Trip Advisor. It's wonderful to hear that you had such a lovely stay with us, and how much you loved the Ice Age Room. Thank you for your very kind comments and for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: $70 - $339 (Based on Average Rates for a Standard Room)
Number of rooms: 216
Reservation Options:
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton, England
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out of season and book in advance you can get some good offers”
 of 5 bubbles 612tracyr, 5 Jan 2017 | Read review
“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
5 of 5