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Holbrook House Hotel

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Holbrook House Hotel
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587 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Somerset, United Kingdom
Reviewed 5 days ago NEW

Old, worn country house, depressing drab overall brown colour for furnishings. Waiter very good but table not laid up correctly had only knife fork , salt and wild flowers in a jam jar . The main course of roast beef which was medium rare as requested was spoilt by three roast potatoes obviously reheated as they were oozing in grease...

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Helpful?
Thank 43dog
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear 43dog, Obviously very shocked and disappointed to read your review and I will investigate to why this has happened. As you may note from our other reviews, the standard of our food is our main selling point. It is shame that you have taken to Trip Advisor to express your disappointment and told us at the time, were we...

london
Reviewed 2 weeks ago via mobile

We stayed for 1 night for my partners birthday and we're upgraded which was great. The afternoon tea was delicious so we had to have not only when we arrived but also before we left he following day after using the lovely spa. Breakfast was amazing, the staff were extremely attentive and would definitely recommend

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Thank ells33
Reviewed 3 weeks ago via mobile

The first thing to say is that the service at Holbrook is excellent - the staff did a great job of making my wife and I feel welcome. My overall impression is that the owners haven't been able to move with the times, and sadly the hotel looks and feels run down. The decor is very old fashioned (it reminded...

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Thank John T
folkestone, kent
Reviewed 3 weeks ago via mobile

We received a warm welcome on arrival... We were shown to our room which was spacious with a faded grandeur and olde world charm....high ceiling & huge windows overlooking the beautiful gardens....a four poster bed with canopy...comfy settee...tea & coffee...wardrobe with toweling robes & slippers... Large bathroom....fluffy towels. The spa was lovely...clean warm pool... Steam..sauna & jacuzzi...nice changing rooms....although you...

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Thank grezziwick
Exmouth, United Kingdom
Reviewed 4 weeks ago

The log fire in the lounge was comforting on a miserable March day. The dinner menu was disappointing. We stayed for 3 nights and only one each of the three choices for starter, main and dessert changed each day. The portions were rather small. Sadly the hotel furnishings are showing their age. In the bathroom the choice of overhead or...

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Thank GranmaRusty
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear GranmaRusty, Thank you for taking the time to write your review and we hope that we might be able to improve on expectations in the future, especially in the restaurant. Kind Regards Darren McGinley

St Austell, United Kingdom
Reviewed 19 March 2017

Beautiful old house with lots of character. The rooms are all individually decorated and very comfortable. The bed linen was top quality. The staff are so helpful and friendly, you really feel that they care about you enjoying your stay. Six of us met up for the weekend. We had a spa treatment and relaxing swim and sauna in the...

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Helpful?
Thank Les_and_Rhod
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Les_and_Rhod, Thank you for your great review, the team here are delighted with your comments and we look forward to welcoming you all back for another visit soon. Kind Regards Darren McGinley

London, United Kingdom
Reviewed 14 March 2017 via mobile

This was our third visit to this place and sadly our last. Although a large hotel it needs lots of money spent on it as it looks old and tired. Again the room was cold to the point we had to ask for additional heating. Breakfast is wonderful staff are lovely prices reasonable just cannot bare bring cold

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Thank Surreysurfers
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Surrysurfers, Thank you for taking the time to write your review and sad to hear that you might not return. It is a little strange as we do have very good heating through the hotel and rooms. Kind regards Darren McGinley

Somerset, United Kingdom
Reviewed 12 March 2017

I booked this table so my partner and both our daughters could enjoy a lovely lunch together, We had to change our booking time due to having to pick our children up from different parts of the country, heavy traffic,the staff were very accommodating, and made us feel very welcome. Lunch was so lovely, taste ,presentation, I would highly recommend...

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Thank dimeaden
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear dimeaden, Thank you for the lovely review and we look to welcoming you back to Holbrook soon. Kind Regards Darren McGinley

Reviewed 8 March 2017

Cosy, comfortable congenial. Friendly, helpful staff, can't do enough to make your stay a pleasure. Log fires, blazing away to enjoy a drink before a superb dinner in the restaurant. Big spacious twin bedded room, very good linen and comfy beds. What more can you want. We'll be back again and again.

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1Thank Carol B
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Carol B, Thank you for the great review and we all look forward to welcoming you back again and again. We hope to see you soon. Kind Regards Darren McGinley

Gloucestershire
Reviewed 4 March 2017

I noticed the reviews by those who said the furniture was dated and faded, but if people want new furniture and fittings they should stay in a new 'concrete' hotel in a town or suburbs. Everywhere in this hotel was scrupulously clean, and the furnishings were in keeping with a lovely 19th century house. I was disappointed that the spa...

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Helpful?
Thank St_Briavels_Glos
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear St_Briaveis_Glos, Thank you for taking the time time to write your positive review and my apologises for the music. Do hope to welcome you back soon, Kindest Regards Darren McGinley

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Holbrook House is a privately owned Georgian country house with a warm and welcoming atmosphere, set in twenty acres of unspoiled woodland and rolling pastures. Surrounded by the abundant nature, wildlife and sparkling rivers of southwest England, Holbrook lies within easy reach of London and the Midlands. Holbrook, a unique home in the country, is the perfect venue for your next leisurely holiday, romantic break, or special event. AA 3 Star (85%) - 2 AA Rosettes ... more   less 

Additional Information about Holbrook House Hotel

Address: Wincanton BA9 8BS, England
Region: United Kingdom > England > Somerset > Wincanton
Price Range: $155 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holbrook House Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Holbrook Hotel Wincanton
Holbrook House Hotel Wincanton, Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Holbrook House Hotel staff and other travellers.
5 questions
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Bournemouth, United Kingdom
over a year ago
over a year ago
over a year ago
London, United Kingdom

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Questions? Get answers from Holbrook House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift, so higher floors are only for the fit.”
St_Briavels_Glos, 4 Mar 2017 | Read review
“Rupert room”
Widget67, 19 Feb 2017 | Read review
“The garden rooms are very dated but are large, take dogs & great for families. Lovely white linen - clean”
483camillam, 16 Feb 2017 | Read review
“Pay the small surcharge for a junior suite”
DaiH2904, 22 Jan 2017 | Read review
“Do not book a Garden room they are remote from the hotel and freezing cold. They are not worth the rate charged.”
96miken, 1 Jan 2017 | Read review
5 of 5