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01/10/2017 02/10/2017
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    Ralegh's Cross Inn

    Brendon Hill, Watchet TA23 0LN, England
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    01/10/2017 02/10/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in WatchetSee available hotels in Watchet
    Traveller (34)
    Room & Suite (7)
    Pool & Beach (1)
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    Overview
    • Excellent53%
    • Very good29%
    • Average9%
    • Poor4%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    All hotel details
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    Northfield Hotel
    253 reviews
    #3 of 12 hotels in Minehead
     
    Holiday Inn Express Taunton M5 Jct 25
    646 reviews
    #3 of 17 hotels in Taunton
     
    Marston Lodge Hotel
    243 reviews
    #2 of 12 hotels in Minehead
     
    The Beach Hotel
    304 reviews
    #1 of 12 hotels in Minehead
     
    Write a Review
    Reviews (272)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 272 reviews

    Reviewed 6 days ago via mobile

    There was a wedding on when we arrived so we didn't know if we'd get dinner but we did. Despite the staff being busy nothing was too much trouble and the food excellent. Would highly recommend! Lovely location and welcoming atmosphere. Looking forward to going...More

    Thank 1000sh
    Reviewed 2 weeks ago

    We had a lovely stay here, lovely quaint room with four poster (very comfy) bed, and our evening meal was delicious (huge steaks!). The staff were very helpful and friendly. A great choice for our trip to Exmoor!

    Thank Claire40_12
    Reviewed 2 weeks ago via mobile

    Once again my husband treated me for an early birthday meal. And fortunately they had a carvery on (Saturday eve ) meat section consisted of pork , beef Turkey, gammon, lamb, of which were cooked to perfection the beef just melted away in your mouth.roast...More

    Thank Lillierose3
    Reviewed 6 August 2017

    My husband and I stayed one night in this beautiful area.Our room was spotlessly clean and well furnished with a comfortable bed. Bathroom with shower over bath and huge fluffy bath towels. The full English breakfast had ample portions and was well cooked but we...More

    1  Thank Jenny D
    Reviewed 28 July 2017 via mobile

    I paid a £30 deposit to stay here for a wedding in September. Sadly the wedding was cancelled 10 weeks before it was due to take place and since then my contact with the hotel has been extremely disappointing. I have not received a refund...More

    7  Thank Nicola E
    Response from andrekorreman, Manager at Ralegh's Cross InnResponded 4 weeks ago

    Dear Nicola I have read your review, and was a little disappointed, you failed to mention, that when you phoned you were told that a £30 non refundable deposit will be taken to secure your booking, we do not take full payment, upfront, for this...More

    Northfield Hotel
    253 reviews
    #3 of 12 hotels in Minehead
     
    Holiday Inn Express Taunton M5 Jct 25
    646 reviews
    #3 of 17 hotels in Taunton
     
    Marston Lodge Hotel
    243 reviews
    #2 of 12 hotels in Minehead
     
    The Beach Hotel
    304 reviews
    #1 of 12 hotels in Minehead
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Room types
    • Accessible rooms ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 17
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Watchet
    • Also Known As
    • Ralegh`s Cross Hotel Exmoor
    Add Photo Photos
    Traveller (34)
    Room & Suite (7)
    Pool & Beach (1)
    Hotel & Grounds (24)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Nicola E
    Absolutely amazed to get a response from management in response to my review dated July 2017 titled Appalling Customer Service as its more than I managed to achieve during all previous contact with the inn. Unfortunately, however this response is totally incorrect. The first time I was told that deposits are usually non-refundable was when I tried to cancel the booking. Yes a letter with a receipt was sent to me but as stated in my initial review no terms and conditions were enclosed. I agree it is a shame I had to voice this disappointment on here but having attempted several times to get a direct answer from management and not, I felt I had no other option, wouldn't you agree? I now see that if the management feel they have to lie then how can staff be expected to offer a high level of customer service. Avoid at all costs.
    22 August 2017|
    AnswerShow all 2 answers
    Response from andrekorreman | Property representative |
    Not that you really need to know this, but i feel i need to say this By the time you requested your money back, my son slipped in the bath, knocked his head, and suffocated to death, I have just recently returned from my... More
    0
    Votes
    Room Tips
    "Front or side rooms have better views"
    Read review
    "imagine rooms at the back not overlooking car park would be quieter"
    Read review
    "Rooms at front have great views"
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    "The front rooms are the best with a lovely view"
    Read review
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