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BEST WESTERN Dower House Hotel & Spa

Booking.comUSD 127*
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16/05/2017 17/05/2017
1 room 2 adults 0 children
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BEST WESTERN Dower House Hotel & Spa
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615 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Liverpool, United Kingdom
Reviewed 17 May 2015 via mobile

We stayed here for a family wedding, which was amazing. The rooms were cosy and well equipped. The downstairs layout is lots of different sitting areas/rooms which is great for finding a cosy corner and catching up with friends and family. We had a great time would stay again.

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Helpful?
1Thank Lizblogger49
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your kind comments about the hotel. The hotel is perfect for hosting wedding parties. We have such a fantastic space inside the hotel and we also have lovely gardens and a sun terrace that is perfect for sipping champagne on a summers evening. Please don't forget where we are, the settees are always available for you to...

North Yorkshire, UK
Reviewed 12 May 2015

We are so glad that we chose the Dower House for our wedding service, breakfast and evening party. The whole day was just perfect. The hotel itself is attractive with lovely function rooms (separate for the civil service and the wedding breakfast) and the most wonderful gardens. We were so fortunate that the April weather was glorious so our photographs...

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Helpful?
1Thank Mighty-Red
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for such kind comments! The team really enjoy the weddings and all the preparations for the big day - we are delighted that the day went so swimmingly. It really gives the team a boost to read such fantastic feedback. Please come back and see us all again soon. Best wishes, Jonathan

Reviewed 4 May 2015 via mobile

I visited today with my family and the meal we had wasn't the best. Roast potatoes that came with our meals were not cooked through the middle and almost raw. The service wasn't great either as the waiters/waitress didn't seem confident or polite. For pudding we had to wait over half an hour and the desert I had came cold.

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Helpful?
5Thank mjcs5
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review, I wish to pass on my apologies for a disappointing meal. I would like to thank you for bringing these matters to my attention and I can assure you that I have been dealing with the issues that you have raised personally. Please do not let this disappointing experience deter you from visiting us again...

Mirfield, United Kingdom
Reviewed 28 April 2015

Review collected in partnership with Best Western GB
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Helpful?
3Thank David L
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Bridgnorth, United Kingdom
Reviewed 22 April 2015 via mobile

Loved our stay, was upgrades to a great room.where the beds were so comfy, it met all our requirements. The receptionist was really great with a warm and helpful attitude. The spa wasn't massive but served a purpose and felt truly relaxed after our stay. Would definitely stay hear again. Ps conveniently situated close to the river for some fabulous...

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Helpful?
3Thank Jacqueline M
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments, we are delighted that you had a fabulous stay and that the team looked after you so well. We are very lucky to have such a superb setting. Please do not be strangers, we enjoy your visits. Best wishes, Jonathan

Reviewed 20 April 2015 via mobile

Hotel was lovely, bedroom 4 was very nice! Staff were very friendly and accomodating! Hotel is set in perfect location for you to enjoy Knaresborough without having to drive, easy walking distance. Only down side is that the spa leaves a lot to be desired. Pool area feels claustrophobic and wasn't 100% clean.

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Helpful?
1Thank atjh_1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments about the hotel and the team. The hotel is perfectly located for both the town centre just a stones throw away and also for gentle strolls along the river. I am sorry you that you felt disappointed with the Imagine Spa. I would like to thank you for bringing this matter to my attention....

Thirsk, United Kingdom
Reviewed 17 April 2015 via mobile

Attentive, lovely people and thats rare these days! Nothing was too much! Great day, nice facilities and lovely girls in the treatment rooms , thoroughly enjoyed our spa day, would Definately recommend!

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Helpful?
1Thank jojodob
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you so much for your lovely comments. I am blessed to work with such lovely people day in, day out. We do hope that you will return and see us all again soon. Best wishes, Jonathan

Reviewed 16 April 2015 via mobile

Why have a number to phone in reception when in need of assistance and when tou call the number the mobile phone is left in reception with no-one in sight...is the receptionist with the bar man because he isn't there either...this hotel is in a desperate state of repair and the service is dire

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Helpful?
3Thank lisa t
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your experience. May I request that you contact the hotel directly, providing your details, so that I can have the opportunity of restoring your faith and demonstrate our true capabilities. Please contact the hotel on (01423) 863302 Best wishes, Jonathan

Dublin, Ireland
Reviewed 15 April 2015

I'll do this by the noteworthy points: 1)the noise,2) the room, 3) the ensuite, 4) the staff 1) The noise, oh my god the noise. Noise from so many sources! - Doors bang constantly, the corridors are very narrow and there is no soundproofing. The swing fire doors slam all through the night and the whole room shakes. The cleaning/storage...

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Helpful?
2Thank MJSreviews
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review and please accept my most sincere apologies for what sounds like a very disappointing stay. I only wish that your issues had been made aware to me before this review was posted online so that I could have assisted in making sure the matter was resolved to your satisfaction. We would very much like to...

Harrogate, United Kingdom
Reviewed 14 April 2015

Where do we start - we chose this delightful hotel for our wedding on 28th March and the whole experience from the very first meeting with the ever so efficient Sarah, through to the day itself, was outstanding. The team at The Dower House leave nothing to chance by checking and confirming every element of the event. On the day...

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Helpful?
Thank John52-Angie62
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments. I am delighted that you enjoyed your wedding day with us and that everything ran so smoothly and efficiently. I have passed your truly fantastic feedback onto the whole team who are all ecstatic. We hope you will return and see us all again soon. Best wishes, Jonathan

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16/05/2017 17/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN Dower House Hotel is as full of character as it is convenience, when you're not enjoying a good nights sleep, you can relax in our recently refurbished Imagine Health & Spa with a swim, treatment or work out.You'll not only enjoy the sights and sounds of the traditional market town of Knaresborough, but also the opportunity to take in beautiful river walks and historical landmarks such as Mother Shiptons Cave and the Castle ruins ... more   less 

Additional Information about BEST WESTERN Dower House Hotel & Spa

Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Price Range: $122 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Dower House Hotel & Spa 3*
Number of rooms: 29
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Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel & Spa Knaresborough, Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Dower House Hotel & Spa staff and other travellers.
2 questions
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Poulton Le Fylde, United Kingdom
Preston, United Kingdom
over a year ago

See all questions (2)

Questions? Get answers from BEST WESTERN Dower House Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor at the back was very quiet”
Skippy000, 14 Apr 2017 | Read review
“If you got good hearing avoid room above the pool, perfect for gym and pool, but you can hear the filter system at nights.”
N4504IVpaulg, 1 Feb 2017 | Read review
“Check the ceilings and beams -in some rooms these are very low !”
82carolem, 29 Jan 2017 | Read review
“Not the best if Xmas party nights”
Yorkshiremanpete, 16 Dec 2016 | Read review
“If you want quiet ask for a room not near the road. We had room 4 which was a bit noisy. Didn't spoil our stay though”
MrGraham421, 7 Dec 2016 | Read review
5 of 5
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USD 127* /night
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Prices are for 1 room, 2 adults
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