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Whitehall Hotel

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282 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Stockton-on-Tees, United Kingdom
Reviewed 5 June 2014

Beautiful hotel set in a lovely quiet location. Staff were very friendly, helpful and professional. Food at breakfast was excellent. The family room was very spacious and well decorated. I would certainly recommend to anyone who is staying in the area.

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Helpful?
Thank Sarah R
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Sarah R Thank you for taking time to review your recent stay at The Whitehall Hotel. We are all delighted that you enjoyed your stay in one of our family rooms and hope that you will visit The Whitehall Hotel on your next family catch up. Regards David Harvey General Manager

Knowsley, United Kingdom
Reviewed 26 May 2014

My wife and I stayed here for one night 25/5/14 ,the room could best be described as a shoddy 80's bedsit(see pictures) and nothing like the 'executive room' advertised on the website.We were offered an alternative room which begs the question- if you had a better room available why were we stuck in this room in the first place? (first...

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2Thank PaulTM66
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear PaulTM66 I am very disappointed that you didnt enjoy your stay at The Whitehall Hotel recently. I am surprised that you have compared the hotel to a "shoddy 80's bedsit", our executive rooms are currently being decorated to correct any minor blemishes that have to be expected over time, given the frequency in which they are occupied, I also...

London, United Kingdom
Reviewed 17 May 2014

Lovely hotel, all the staff were friendly,very helpful and professional . The hotel is in a lovely location,quiet and calm environment .the food was excellent good for dinner and breakfast. the service also excellent , overall very good value. I stayed as a woman alone on business and felt very welcome and comfortable. I will be re booking and highly...

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Thank anneliese981
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Anneliese981 Thank you for providing feedback on your recent stay with us at The Whitehall Hotel. I am delighted that you found our staff to be friendly, helpful and proffesional - we pride ourselves on a proffesional but unobtusive service to guests. We look forward to your next visit. Regards David Harvey General Manager

Blackburn Lancs
Reviewed 15 May 2014

I attended a Ladies Who Lunch charity fundraiser at The Whitehall hotel last Sunday. The staff are wonderful, so kind, helpful and courteous. It is great to see young people function so brilliantly at an event like this. They must be well trained. The room was beautiful and the food amazing especially for so many and there was even seconds...

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1Thank JeanieBlackburnLancs
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Jeanie Blackburn Thank you for taking to time to review your recent visit to The Whitehall Hotel. I am very pleased that you had a wonderful time and that a large amount was raised for a very worthy cause. It is always great to hear that our staff looked after you so well, I will pass your comments onto...

Calgary, Canada
Reviewed 13 May 2014

We've used this hotel several times over the years and most recently were there for a reunion afternoon tea for my mother, who used to live in Darwen. The manager and staff could not have been more helpful and accommodating. We'll definitely be going back tree again

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Thank Peter_S_Hunt
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Peter S Hunt Thank you for taking time to review your recent visit to The Whitehall Hotel. I am glad you enjoyed your afternoon tea with us and will pass your kind comments onto Leigh who was the manager who looked after you during your stay. It is always pleasing to hear that guests are being well looked after....

Chichester, United Kingdom
Reviewed 23 April 2014

We chose the Whitehall from the Web as it was close enough for shopping in Blackburn but still rural and away from the main roads. We were the only guests staying after a busy Easter yet we were made to feel very special and were able to upgrade to a beautiful 4 poster room with a jacuzzi bath suite FOC....

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Helpful?
Thank Glenn C
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Glenn C Thank you for taking time to review The Whitehall Hotel. I am delighted that you enjoyed your stay with us recently and that the jaacuzzi and four poster where particular highlights for yourself. We look forward to seeing you again in the future - maybe next time you will have chance to venture up to Darwen Tower...

Reviewed 22 April 2014 via mobile

We came here for a wedding on the 4th of April, the room was clean and spacious, check in was a breeze & the customer service was brilliant! The wedding service was lovely and the room it was held in was gorgeous. The wedding breakfast was literally one of the nicest wedding meals I've had. The gravy was to die...

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1Thank Danielle C
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Danielle C Thank you for taking time to review your recent stay with us at The Whitehall Hotel. I am delighted that you enjoyed the wedding breakfast on offer and will pass your comments onto our chef's who will be equally delighted with the feedback, likewise I will pass the kind comments onto our front of house staff -...

Lancashire
Reviewed 9 April 2014

We went there for a Sunday Lunch. From the moment we arrived we were treated as if we were the most important people of the day. The service was fantastic and the food superb. The way that the staff looked after us made us want to return.

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Helpful?
Thank Maurice R
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Maurice R - thank you for taking time to review The Whitehall Hotel I am delighted that you enjoyed our Mothers Day offering and that you where made to feel like the most important people of the day. We look forward to seeing you again in the near future. Regards David Harvey General Manager

Nottingham UK
Reviewed 30 March 2014

After a slight rocky start slight mix up over booking I requested a ground floor which was not a problem. First impressions lovely faded grandeur of a country house hotel, although you first drive through a busy street of terraced houses then the hotel is up a drive it emerges and looks impressive. It is very quiet. My room was...

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1Thank janetjohn001
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Janetjohn001 Thank you for taking time to review The Whitehall Hotel. I am delighted that you enjoyed your stay with ourselves after the slight confusion upon arrival, it is particularly pleasing to hear that the problem with heating was dealt with very quickly with minimal disruption to your stay. I will pass your comments onto both the staff who...

Bolton, United Kingdom
Reviewed 23 March 2014

I booked a night at the Whitehall for my husband's birthday last weekend and didn't regret it. We got married here 5 years ago and haven't been back since then, until now. We stayed in the huge bridal suite (room 31) which was so comfortable. It has chairs, a chaise-longue, a four poster bed, a massive shower, a bath and...

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Helpful?
Thank bolton2013
Whitehall1, General Manager at Whitehall Hotel, responded to this review

Dear Bolton2013 Thank you for taking time to review The Whitehall Hotel. We are delighted that you chose to celebrate your husbands birthday with ourselves and that you enjoyed your stay. I will pass your kind words onto our Assistant Manager Peter who I believe was the gentleman on duty during your stay and also to our Head Chef Simon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Whitehall Hotel

Address: Ross Street | Park Road, Blackburn, BB3, Darwen BB3 2JU, England
Region: United Kingdom > England > Lancashire > Darwen
Price Range: $95 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitehall Hotel 3*
Number of rooms: 17
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Also Known As:
Whitehall Hotel Darwen
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Questions & Answers

Here's what travellers have asked, with answers from Whitehall Hotel staff and other travellers.
2 questions
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I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions.

However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council

The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016

Area inspected by food safety officer Standards found

Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory

Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary

Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory

What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the

Cleanliness and condition of facilities and building which was reported as “Improvement necessary”?

Can you advise of why such a highly rated venue would achieve such a low score?

Can you confirm what improvements you have made?

Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?

2 months ago
darwen

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Questions? Get answers from Whitehall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we looked at a few places in the area and this was by far the best.”
 of 5 bubbles 258liams, 7 Mar 2017 | Read review
“ask for four poster bed”
 of 5 bubbles debrafowler, 15 Nov 2016 | Read review
“The standard family room was fine. No need to upgrade to a more expensive room.”
 of 5 bubbles frankiebm, 23 Aug 2016 | Read review
“rooms 31 and 32 have jacuzzi baths and I think they are bridal suites”
 of 5 bubbles petert525, 12 Jan 2016 | Read review
“all rooms that we booked was lovely so anyroom.x”
 of 5 bubbles shazy85, 18 Aug 2015 | Read review
5 of 5