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Traveller (8)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent41%
  • Very good25%
  • Average15%
  • Poor11%
  • Terrible8%
Travellers talk about
“tribute night”(4 reviews)
“tribute acts”(3 reviews)
“nights staying”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
2 Star Hotel
All hotel details
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Reviews (110)
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Traveller rating
43
28
17
13
9
Traveller type
Time of year
LanguageEnglish
43
28
17
13
9
Show reviews that mention
All reviewstribute nighttribute actsnights stayingbar breakfast areafriendly welcoming staffexcellent value for moneyfunction roomlarge car parkdaughters weddingtoastevening mealthe ritzbit datedrooms are lovelybreakfast was excellenton arrivalcant wait
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1 - 5 of 110 reviews
Reviewed 3 days ago via mobile

Friendly staff, good food and a good stay a nice clean hotel would highly recommend coming here grate for work men and people on business. Bar staff are great brilliant home cooked food easy to find and plenty of parking

Thank joshsmith1000js
Reviewed 1 week ago via mobile

Just had a fabulous few days at the Brookhouse hotel .staff so welcoming couldn't do enough to help .room was beautiful food was home cooked. Will defiantly recommend this hotel .Can't wait to come back .Thank you to all keep the good work up :)

Thank eddie b
Response from Clare S, Manager at Brook House HotelResponded 3 days ago

Eddie b Thank you for your kind words. I will share your review with the team.

Reviewed 1 week ago via mobile

On check in greeting by a man who said "you'll have to come back later, I'm trying to organise a Christening" Told him thats why we were there! Eventually got checked in by the chef! Room was ok, very tired and dated. The shower ran...More

Thank Lawrence W
Response from Clare S, Manager at Brook House HotelResponded 1 week ago

Hi Lawrence Unfortunately the usual receptionist was not available on the day. However, The Chef who checked you in is trained on reception so this should have no issues. The comment about the grass was meant in jest with no intention to offend. The chef...More

Reviewed 2 weeks ago via mobile

Bed very uncomfy. Menu was limited. On asking if there were any restaurants nearby for dinner they told us no ! We went onto trip advisor and found an excellent indian restaurant 15 minutes walk away.More

Thank bigsmileygirl
Response from Clare S, Manager at Brook House HotelResponded 1 week ago

Hi Bigsmileygirl. If you would have spoken with the receptionist they surely would have changed your room without a problem provided there was availability. I am very surprised that staff did not inform you of local eateries as we have a good relationship with them....More

Reviewed 25 February 2018 via mobile

Staff were friendly and welcoming check in was easy. The room was comfortable and roomy but the tv looked lost . Tea and coffee facilities in the room, with fresh towels in the bathroom. We were unable to sample the breakfast that came with our...More

Thank Crazyuk2
Response from Clare S, Manager at Brook House HotelResponded 27 February 2018

Hi Thank you for your kind words about our staff, the room & facilities. We are sorry to hear about your experience during the night. Unfortunately like any hotel we cannot choose our guests. We do have a night porter who would deal with issues,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Breakfast included
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 68 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 68 - USD 78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (8)
Room & Suite (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruthren
11 August 2016|
AnswerShow all 4 answers
Response from Clare S | Property representative |
Hi Yes all our bedrooms are ensuite.
0
Votes
Lionel B
6 November 2015|
Answer
Response from herefroggyfroggy | Reviewed this property |
We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
-2
Votes
Room Tips
"Ask about a good room for Wifi reception"
Read review
"If your looking for wheelchair friendly hotel don't book this one."
Read review
"All rooms are clean and tidy. Beds very comfortable"
Read review
"All rooms differ"
Read review
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