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Clayton-le-Woods
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    Brook House Hotel

    115 reviews
    #2 of 2 Hotels in Clayton-le-Woods
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    662 Preston Road, Clayton-le-Woods PR6 7EH, England
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    USD 73
    USD 66
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    Expedia.comUSD 73
    TravelocityUSD 73
    Hotwire.comUSD 73
    PricelineUSD 66
    Orbitz.comUSD 73
    TripAdvisorUSD 66
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    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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    USD 66
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    USD 73
    Travelocity
    USD 73
    Hotwire.com
    USD 73
    Priceline
    USD 66
    Orbitz.com
    USD 73
    TripAdvisor
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    Traveller (8)
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    Overview
    4.0
    115 reviews
    • Excellent42%
    • Very good24%
    • Average16%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “tribute night”(4 reviews)
    “tribute acts”(3 reviews)
    “bar breakfast area”(2 reviews)
    662 Preston Road, Clayton-le-Woods PR6 7EH, England See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    2 Star Hotel
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    Rooms
    1 Jul.2 Jul.
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (115)
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    Traveller rating
    46
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    LanguageEnglish
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    Show reviews that mention
    All reviewstribute nighttribute actsbar breakfast areafriendly welcoming staffexcellent value for moneylarge car parkfunction roomdaughters weddingtoastthe ritzhome cookedevening meala great nights sleepcant waitfull english breakfasttea coffeewould stay again
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    1 - 5 of 115 reviews
    Reviewed 3 days ago
    Good value

    Stayed for one night in June this year. Found everything very clean though dated as other travellers have suggested. I believe rooms are undergoing a refurbishment programme so I'm sure the decor and facilities wll be gradually updated. The room I stayed in was perfectly...More

    Thank holidaynovice09
    Reviewed 4 weeks ago
    Very friendly staff.

    This hotel is very good value for money. A little tired, the shower didn't work properly and the bed was very rocky/squashy. They need to update their beds with memory foam mattresses for a great nights sleep, but the breakfast was great, and we arrived...More

    Thank Katherine2
    Response from Clare S, Manager at Brook House HotelResponded 1 week ago

    Hi Katherine2 Thank you for your review we pride ourselves on customer service and being value for money. Sorry to hear that the bed was rocky we will have to look into this. Unfortunately the road can be very busy at time it is the...More

    Reviewed 4 May 2018 via mobile
    Excellent customer service

    Been a home away from home, they made me more than welcome and the room was to a good standard, the food was good quality for a good price,and they was more than helpfully with anything I needed, no complaints to be had. I would...More

    Thank John M
    Response from Clare S, Manager at Brook House HotelResponded 13 May 2018

    Hi John M Thank you for your excellent review. Customer focus is something we take pride in. You are right we endeavour to provide a competitive quality experience for our guests. Thanks again for your comments.

    Reviewed 4 May 2018 via mobile
    Tony

    The rooms are great value very clean and the service from the staf are brilliant As for the food I really enjoyed the food quick service and one of the best places I have eaten in a long while wood highly recommend

    Thank huskytony
    Response from Clare S, Manager at Brook House HotelResponded 13 May 2018

    Hi Tony Thank you for your kind words. I will pass on your review to the staff team. Thanks again.

    Reviewed 3 May 2018 via mobile
    Great service and a lovely wellcoming staff

    Went above and beyond the call of duty to help me out when I was ill as I didnt know the area, great prices and the staff was more than wellcoming and helpfull with any quires we had... not a single complaint to be had

    Thank Kyle R
    Response from Clare S, Manager at Brook House HotelResponded 13 May 2018

    Hi Kyle We are always happy to help our guests whenever we can. We are glad it worked for you. I will share your review with our team thanks for your review.

    View more reviews
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    About
    Amenities
    Top amenities
    Free Parking
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Breakfast included
    Room Service
    Hotel Amenities
    Free Parking
    Breakfast included
    Meeting Rooms
    Banquet Room
    Room Service
    Laundry Service
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    USD 64 - USD 73 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Details
    Price range
    USD 64 - USD 73 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
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    Traveller (8)
    Room & Suite (5)
    Dining (1)
    Business Centre & Event Rooms (1)
    Questions & Answers
    Ask a question
    Ruthren
    11 August 2016|
    AnswerShow all 4 answers
    Response from Clare S | Property representative |
    Hi Yes all our bedrooms are ensuite.
    0
    Votes
    Lionel B
    6 November 2015|
    Answer
    Response from herefroggyfroggy | Reviewed this property |
    We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
    -2
    Votes
    Room Tips
    "Ask for a room at the back to avoid road noise."
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    "Ask about a good room for Wifi reception"
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    "If your looking for wheelchair friendly hotel don't book this one."
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    "All rooms are clean and tidy. Beds very comfortable"
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