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06/08/2017 07/08/2017
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    Mercure Blackburn Dunkenhalgh Hotel & Spa

    Blackburn Road, Clayton-le-Moors BB5 5JP, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 133*
    USD 84*
    USD 133*
    USD 84*
    USD 85*
    Traveller (346)
    Room & Suite (56)
    Dining (29)
    Stanley House Hotel & Spa
    674 reviews
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    Overview
    • Excellent30%
    • Very good34%
    • Average19%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “steam room” (31 reviews)
    “thermal suite” (27 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Stanley House Hotel & Spa
    674 reviews
    #1 of 1 hotels in Mellor
     
    Foxfields Country Hotel
    225 reviews
    #1 of 1 hotels in Billington
     
    Sparth House Hotel
    235 reviews
    #3 of 3 hotels in Clayton-le-Moors
     
    Best Western Oaks Hotel & Leisure Club
    595 reviews
    #3 of 6 hotels in Burnley
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,446)
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    Time of year
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    1 - 5 of 1,427 reviews

    Reviewed 2 days ago via mobile

    We arrived yesterday for a one night stay, lovely lunch washed down with a great pint of Guinness, all,good so far, went out to a friends birthday....messy....arrived back at the hotel about midnight, this is where the fun began, dodgy room card so went back...More

    Thank Damian L
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded yesterday

    Dear Damian L, Maybe we should have gotten you to check the system out, the Night's Team dect phone was not ringing hence the delay in contact, sorry for the inconvenience caused. Thankfully we managed to resolve and we do hope you'll return in the...More

    Reviewed 3 days ago via mobile

    I stayed here last night- firstly the setting (despite proximity to Blackburn!) Is beautiful and the main building is magnificent. The reception staff were all very friendly and check in was quick and hassle free. I was in one of the courtyard rooms, to the...More

    Thank AlexJ262
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded yesterday

    Dear AlexJ262, Great to see many aspects of your visit were received so well and in general you enjoyed your visit, apologies if we didn't meet with all your expectations. Thanks for taking time to post your review. Kind Regards, Ivan Lynch, General Manager.

    Reviewed 1 week ago

    I stayed at this hotel a couple of weeks ago on a business trip. The rooms were nice and large though were very hot! The hotel is very large with rooms all over the place. The swimming pool was nice but very small and only...More

    Thank Molly S
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 4 days ago

    Dear Molly S, Thank you for taking time to post your review, we recently had to replace the sauna and it all happened very quickly, we didn't have the chance to factor the works in without disruption to the facilities, apologies if it impacted on...More

    Reviewed 1 week ago via mobile

    My friend & I have just stayed at the very depressing & disappointing Dunkenhalgh. She'd stayed here 3 years ago and loved it. Check in was smooth. Went to the spa area for lunch which was underwhelming. Soggy sandwich, lukewarm soup and cold chips. We...More

    2  Thank sunshineseekerz
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago

    Dear sunshineseekers, We are also disappointed you experience issues during your stay and I will be sure to improve levels of communication and address rooms issues as soon as possible, apologies we did not on this occasion, reach the levels of customer service we regularly...More

    Reviewed 1 week ago via mobile

    Having just spent the night in this fantastic hotel, I could not have asked for more, a huge thanks to Ivan Lynch and his team for looking after me and my family. I would thoroughly recommend this wonderful hotel to everyone. Fantastic hotel, fantastic staff,...More

    Thank Garry C
    Response from Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & SpaResponded 1 week ago

    Dear Garry C, We really appreciate your positive feedback, thank your for taking the time to post your review. Kind Regards, Ivan Lynch, General Manager.

    Stanley House Hotel & Spa
    674 reviews
    #1 of 1 hotels in Mellor
     
    Foxfields Country Hotel
    225 reviews
    #1 of 1 hotels in Billington
     
    Sparth House Hotel
    235 reviews
    #3 of 3 hotels in Clayton-le-Moors
     
    Best Western Oaks Hotel & Leisure Club
    595 reviews
    #3 of 6 hotels in Burnley
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 79 - USD 151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Priceline, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Blackburn Dunkenhalgh Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Lancashire >
    • Clayton-le-Moors
    • Also Known As
    • Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors ,
    • Mercure Blackburn Dunkenhalgh Hotel And Spa
    Add Photo Photos
    Traveller (346)
    Room & Suite (56)
    Dining (29)
    Pool & Beach (5)
    Hotel & Grounds (260)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mylesaheaf
    30 June 2017|
    AnswerShow all 3 answers
    Response from Tri-Trio | Reviewed this property |
    I agree with Belwood, best ton contact them directly. I can say that nothing was too much trouble so I would think they would likely ensure they catered for all.
    1
    Vote
    daisydoes
    12 July 2016|
    AnswerShow all 8 answers
    Response from Ivan L | Property representative |
    Hi Daisydoes, All residents are allowed to use the facilities in the Leisure Club, there are some restrictions with regard to children swim times and access to the Gym for under 16's. All treatments are charged as taken... More
    0
    Votes
    37leigh
    30 November 2015|
    AnswerShow all 3 answers
    Response from Ivan L | Property representative |
    Hi 37leigh, We have a dinner with entertainment on the 13th Feb for Valentines and on the 26th Feb we shall be holding a 90's Revival Evening, Dinner and Entertainment. Kind Regards Ivan Lynch General Manager
    0
    Votes
    Room Tips
    "make sure your room is not above the pool,it was far too hot."
    Read review
    "Choose a room in the main hotel, not the courtyard."
    Read review
    "Don't stay in room 2!"
    Read review
    "Stay somewhere else, the Premier Inn or Holiday Inn Express is better than this place."
    Read review
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