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Wanted a nice night away. Read the reviews and they were mixed. We arrived about an hour early and were checked in straight away. Very lovely pleasant reception staff. Our room was clean and spacious, with a balcony overlooking the grounds. Was on a group...More
We decided to stay here last night as visiting family in chorley. Room was £41 for the night which was cheaper than other local hotels. The hotel reception staff were very friendly and provided a map to our chalet/villa type thing. The car park was...More
On arrival we thought this the strangest place. Its a hotel with bits and pieces of building everywhere, including some rather shabby outside rooms forming a small village complex. The place is surrounded by gardens, woods and ponds and further out derelict funfair and abandoned...More
We stayed in the chalet number 49.
We were disappointed and were going to stay another 2 nights but just didn’t feel it was value for money.
1) the room was dirty. There was cobwebs & dust. My husband & son both have dust allergies...More
Response from Gary N, General Manager at Best Western Park Hall Hotel & Leisure ClubResponded 3 days ago
Thank you for taking the time to write a review, I'm sorry on this occasion we did not meet your expectations, please accept my sincere apologises.
Be assured I take all feedback seriously, and will be looking into these matters further with those...More
Stayed there for one night on Good Friday. The hotel was full and the main area was filthy. We could not find a table in the bar area and when we did, we had to share a table. Before we could sit down, we had...More
Response from Gary N, Manager at Best Western Park Hall Hotel & Leisure ClubResponded 1 week ago
Thank you for writing this review about your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I...More