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Holiday Inn Express Burnley

518 reviews
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Traveller (44)
Room & Suite (17)
Dining (7)
Overview
  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“bacon”(44 reviews)
“beans”(24 reviews)
“the sofa bed”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
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Reviews (518)Write a Review
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All reviewsbaconbeansthe sofa bedair concoach tripself serviceusual hiemodern hotelfree wifibudget hotelbreakfast was includedbuffet stylea large car parkyogurtconvenient locationovernight stopvisiting family
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11 - 15 of 509 reviews
Reviewed 16 November 2017

Spent two nights here with my wife, visiting friends nearby. This is our hotel of choice in the area, situated in a road which runs parallel to the M65, just a couple of minutes from the motorway exit, however there is a complex roundabout to...More

Thank Anthony G
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 17 November 2017

Than you for your feedback, it is very much appreciated by all the team here at the hotel Hope you choose to return again soon Regards Steve Walmsley

Reviewed 13 November 2017 via mobile

I had hoped when I booked this hotel that although I know it would be close to the motorway I did not realise that the noise of the traffic would be so bad in my room. Don't get me wrong, this is a clean home...More

Thank Lee C
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 14 November 2017

Thank your for your feedback, and happy to read that you found the hotel clean and the staff friendly. Regarding your room facing the motorway, If you are in the area in the near future and would like to stay with us again, If you...More

Reviewed 7 November 2017

Stayed here a few years ago (under very different circumstances) and it was good enough then, perhaps even a little better now. The room was almost identical to all other HIE rooms which is good, clean, and functional, and at £55 for a double inc...More

Thank andyha63
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 9 November 2017

Thank you for your feedback and hope that you return again soon, please domn't leave it years Regards Steve

Reviewed 6 November 2017 via mobile

Had a great two night stay.check in and out easy,room very nice staff very friendly and so hard working but nothing to much trouble they are a credit to this hotel.quality breakfast very tasty but could have been a bit warmer my only complaint

Thank Steverovers
Response from Steve W, Manager at Holiday Inn Express BurnleyResponded 7 November 2017

Thank your for your feedback, and happy to read that you enjoyed your stay and hope you return again soon Regards

Reviewed 4 November 2017 via mobile

I stayed here for a couple of nights at the end of October. The room was new and very clean. The bed was very comfortable. There was a wide variety of breakfast. Good quality sausages. The bacon was of a good thickness but cooked have...More

Thank SimonKiley
Response from LouiseHIEX, Guest Relations Manager at Holiday Inn Express BurnleyResponded 5 November 2017

Thank you for taking the time to leave feedback, We are really pleased that you have had a pleasant stay with us, We look forward to seeing you the next time you are in Burnley, Kind Regards Louise Guest Services Manager

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About
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 66 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 66 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (44)
Room & Suite (17)
Dining (7)
Questions & Answers
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Jillian R
4 November 2017|
AnswerShow all 5 answers
Response from Steve W | Property representative |
Ideally it would be helpful
0
Votes
Unity K
Dear Sir, We recently stay at your hotel as we were attending a funeral in the area. When booking I was under the impression that breakfast was included in the price. However on arrival we were informed by the receptionist that breakfast was available, but at a cost in the morning between 6.30 -9.30 we declined and didn't take the breakfast, only to hear from another guest who stayed there and attended the funeral that breakfast had definitely been included. Had we been aware of this we would have had it. So technically we have paid for 4 that we did not receive as we stayed 2 nights. On checking the email on our return home it confirms the error your receptionist made. Also on the first night our room was cold . The heating wasn't working. In light of this I feel some compensation would justify. I await your reply Unity Kane
11 January 2017|
AnswerShow all 3 answers
Response from GM_Burnley | Property representative |
Good Afternoon, Thank you for your comments and i am sorry to hear you were provided with the incorrect information upon check in. Please could email me on leeh @ hiexburnley . com with your contact details and convenient... More
0
Votes
Kimberley S
2 November 2016|
AnswerShow all 2 answers
Response from GM_Burnley | Property representative |
Good afternoon. We are walking distance to the Woodland Spa; it's around 0.7 miles, or 15 mins walk - although we would probably not advise walking there in the dark, as it is partially along an unlit road. Hope this... More
0
Votes
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12
Room Tips
"There is a lift to all floors"
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"Try for rooms facing car park as the M65 is to the rear"
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"Choose a room facing the car park, views over the moors are lovely & there is less chance of motorway..."
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"Some rooms overlook the motorway and may be noisy, so as for a room that overlooks the car park."
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