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Holiday Inn Express Burnley

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Holiday Inn Express Burnley
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467 Reviews from our TripAdvisor Community

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Showing 458: English reviews
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Cheshire, United Kingdom
Reviewed 2 days ago NEW

We stayed at the Holiday Inn, Express in Burnley on Saturday evening to attend a function at a different venue. The hotel is really well located just off the M66 and is a modern up to date hotel. The car park had plenty of space on arrival and the reception team were both professional and friendly, they made us feel...

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Helpful?
Thank MADCheshire
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Bolton, United Kingdom
Reviewed 1 week ago

Stayed at this hotel 2 weeks ago and booked online for maximum discount, That was my first mistake as you book with the parent company not directly with the hotel. Unfortunately the computers don't communicate with each other very well as I booked 2 rooms for 4 people simple enough. I added a couple of requests i.e. quite rooms and...

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Helpful?
Thank masterchef1948
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Masterchef1948, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. I can see you encountered problems during the booking...

Reviewed 3 weeks ago

I sold my house had to stay in my local holiday inn for four days before moving to Australia , I could not fault it at all,rooms clean food good price not bad . If I return to my home town I would definitely stay again.

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Helpful?
Thank Peter Q
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Peter, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book...

London, United Kingdom
Reviewed 4 weeks ago

We stayed here for a few days to visit families. There was a bit of issue with checking in a bit early after driving for 5 hours. The check in girl was not helpful. There were also an issue with out room but Chris the manager saved the day and the whole experience with his professionalism . He changed the...

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Helpful?
Thank Indie05
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Indie05, Firstly I would like to say thank you for taking the time to leave feedback. I am thrilled that you enjoyed your time whilst with us and I will be sure to pass on your remarks to my colleague Chris. I'm sorry you encountered an issue with check in and with the room upon arrival. I hope we...

Livingston, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for 2 nights in February to meet up with friends in Burnley. We were a bit apprehensive in staying at a Holiday Inn Express again. This was due to our 1st visit to one in Doncaster which was over priced, the rooms were dated and in need of an extensive upgrade. However, Burnley's Hotel was far from being...

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Helpful?
Thank lynnstewart17
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Lynnstewart17, Im delighted that you enjoyed your time with us. We hope to welcome you back to the hotel soon! Kind Regards, Tom- Guest Services Manager.

Reviewed 4 weeks ago

Arrived on Sat 18th Feb.. At 10.15 , we realised we may not be able to check in straight away as it's usually 2pm?! This was the case , but no problem.. Dropped the boys in town for the Lincoln / Burnley match at Turf Moor (5 mins drive - 15 min walk ) and returned to the comfortable bar...

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Helpful?
Thank Jayne M
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Jayne, Firstly thank you for taking the time to write such a glowing review. We all work really hard and strive to ensure our guests experience is unforgettable. I am pleased to see this helped make for a pleasant and smooth stay with us. We look forward to welcoming you back soon! Kind Regards, Tom - Guest Services Manager.

Abergele, United Kingdom
Reviewed 4 weeks ago via mobile

I had a two night stay and was really impressed. A very clean and tidy hotel where nothing was too much trouble. Very friendly and helpful staff, always on hand if needed. Close to town and turf moor. Would definitely recommend. A****

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Helpful?
Thank denise H
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Denise, Thankyou for the outstanding feedback regarding your recent stay with us. We look forward to welcoming you back on your next visit! Kind Regards, Tom

Darlington, United Kingdom
Reviewed 13 February 2017

Stayed for one night as going to friends birthday party locally. Booked online, very easy to do. Simple check in, room on the small side but had everything we needed. Beds comfy, bathroom clean and tidy. Reception staff told us how to book taxi, then rang them when they noticed we had been waiting a while. Breakfast fab with plenty...

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Helpful?
Thank lizziek66
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Good Evening lizziek66, Thank you for the great review, I’m pleased we were able to make your stay with us so enjoyable and that the staff were friendly and helpful, I do hope we can welcome you back to the Holiday Inn Express Burnley again very soon. Kind regards, Louise Guest Services Manager

Reviewed 13 February 2017 via mobile

I booked the holiday in as part of a spa package deal with the Woodlands Spa. Beds were extremely comfortable. The only issue really was the amount of tea bags and the heating wasn't working. But good enough when I phoned reception they dealt with it immediately and brought us up extra heaters. The breakfast had a good selection too....

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Helpful?
Thank Charlotte S
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Good Evening Charlotte S, Thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I do hope we can welcome you back to the Holiday Inn Express Burnley again very soon. Kind regards, Louise Guests Services Manager

Sheffield, United Kingdom
Reviewed 4 February 2017 via mobile

Seems to be a one size fits all with these express hotels and this one was the same. In recent years they have upped their game to compete with other budget chains, which is good. High speed WiFi seems standard now which is useful for business trips. This one is next to a canal which made for a nice walk....

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Helpful?
1Thank Craig S
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Good Evening Craig S Thank you for taking the time to leave feedback for the Holiday inn Express Burnley, I do hope we can welcome you back to the Holiday Inn Express Burnley again very soon. Kind regards, Louise Guest Services Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee facilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. ... more   less 

Additional Information about Holiday Inn Express Burnley

Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Region: United Kingdom > England > Lancashire > Burnley
Price Range: $80 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Burnley 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Burnley staff and other travellers.
5 questions
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Burnley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
 of 5 bubbles masterchef1948, 9 Mar 2017 | Read review
“Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy.”
 of 5 bubbles Indie05, 22 Feb 2017 | Read review
“Easy access to M65 and Burnley area.”
 of 5 bubbles lizziek66, 12 Feb 2017 | Read review
“Take your wooly sox and a hit water bottle if staying in the winter!”
 of 5 bubbles styrene45, 30 Dec 2016 | Read review
“If you stay ask for a car park side room”
 of 5 bubbles craigm66, 14 Dec 2016 | Read review
5 of 5