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Holiday Inn Express Burnley

Booking.comUSD 64*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 85*
USD 64*
USD 85*
USD 64*
USD 85*
USD 64*
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Holiday Inn Express Burnley
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471 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Qualicum Beach
Reviewed 2 days ago NEWvia mobile

Typical of holidays inn express. Sparse rooms, ask for none motorway side if a light sleeper. Wifi is good, parking is easy & breakfast is always included. Most days were quiet & comfortable but my last day was nightmare with coach loads all trying to grab breakfast at same time. Staff are all very efficient & polite, evening meals are...

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Helpful?
Thank Redrooster52
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear Redrooster52, Thank you for taking the time to tell us about your experience at Holiday Inn Express Burnley M65, JCT.10. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Haslingden, United Kingdom
Reviewed 6 days ago NEW

Put Dates in for two nights on website and Price came up of around £70 so I gave my card details. £140 got taken from my account as I didn't see the little writing underneath saying per night. The booking for my stay is over 40 days away. I would of thought when you enter the dates of your stay...

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Helpful?
Thank Turner84
Waterlooville, United Kingdom
Reviewed 1 week ago

Stayed here for 4 nights when visiting relatives in Burnley, and normally stay elsewhere. Check in process was straightforward, and staff very welcoming. Room was facing car park on top floor which we preferred and whilst was basic was adequate for our needs. Extra pillows had kindly been provided as requested and cleaned well during our stay. Wifi worked fine,...

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Helpful?
Thank heartbeat
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BURNLEY M65, JCT.10. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach...

Burnley, United Kingdom
Reviewed 2 weeks ago via mobile

Paid for my niece and her dad to stay here last year when they came up from Swansea to visit us for our wedding. They were great! Fair price, easy to deal with. My niece loved the breakfast in the morning and said everything was very clean! I'd recommend 👍🏻

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Helpful?
Thank Adam L
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Dorset
Reviewed 3 weeks ago via mobile

We stayed here for one night with family due to a family funeral. It was clean, basic but comfortable accommodation. The staff were all friendly and helpful. The breakfast was nice, plenty of choice and enough to get the day off to a good start. All in all a good place to stay for a night or 2.

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Helpful?
1Thank redXX
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Cheshire, United Kingdom
Reviewed 21 March 2017

We stayed at the Holiday Inn, Express in Burnley on Saturday evening to attend a function at a different venue. The hotel is really well located just off the M66 and is a modern up to date hotel. The car park had plenty of space on arrival and the reception team were both professional and friendly, they made us feel...

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Helpful?
Thank MADCheshire
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Bolton, United Kingdom
Reviewed 9 March 2017

Stayed at this hotel 2 weeks ago and booked online for maximum discount, That was my first mistake as you book with the parent company not directly with the hotel. Unfortunately the computers don't communicate with each other very well as I booked 2 rooms for 4 people simple enough. I added a couple of requests i.e. quite rooms and...

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Helpful?
Thank masterchef1948
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Masterchef1948, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. I can see you encountered problems during the booking...

Reviewed 2 March 2017

I sold my house had to stay in my local holiday inn for four days before moving to Australia , I could not fault it at all,rooms clean food good price not bad . If I return to my home town I would definitely stay again.

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Helpful?
Thank Peter Q
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Peter, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book...

London, United Kingdom
Reviewed 22 February 2017

We stayed here for a few days to visit families. There was a bit of issue with checking in a bit early after driving for 5 hours. The check in girl was not helpful. There were also an issue with out room but Chris the manager saved the day and the whole experience with his professionalism . He changed the...

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Helpful?
Thank Indie05
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Indie05, Firstly I would like to say thank you for taking the time to leave feedback. I am thrilled that you enjoyed your time whilst with us and I will be sure to pass on your remarks to my colleague Chris. I'm sorry you encountered an issue with check in and with the room upon arrival. I hope we...

Livingston, United Kingdom
Reviewed 21 February 2017 via mobile

Stayed here for 2 nights in February to meet up with friends in Burnley. We were a bit apprehensive in staying at a Holiday Inn Express again. This was due to our 1st visit to one in Doncaster which was over priced, the rooms were dated and in need of an extensive upgrade. However, Burnley's Hotel was far from being...

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Helpful?
Thank lynnstewart17
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Lynnstewart17, Im delighted that you enjoyed your time with us. We hope to welcome you back to the hotel soon! Kind Regards, Tom- Guest Services Manager.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee facilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. ... more   less 

Additional Information about Holiday Inn Express Burnley

Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Region: United Kingdom > England > Lancashire > Burnley
Price Range: $77 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Burnley 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Burnley staff and other travellers.
5 questions
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Burnley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
masterchef1948, 9 Mar 2017 | Read review
“Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy.”
Indie05, 22 Feb 2017 | Read review
“Easy access to M65 and Burnley area.”
lizziek66, 12 Feb 2017 | Read review
“Take your wooly sox and a hit water bottle if staying in the winter!”
styrene45, 30 Dec 2016 | Read review
“If you stay ask for a car park side room”
craigm66, 14 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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