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Food is nice with decent portions. Standard Greene King fayre - not freshly cooked but nice regardless. Toilets acceptable despite it being festival weekend. Fair prices. Overall a good option without being outstanding
The staff here are on a hiding to nothing, which is a real shame as they tried really hard and were so nice. However the Hotel is verging on being a health risk. Its a pub so firstly clearly smells of stale alcohol as you...More
Response from Alan A, Manager at The Fountain InnResponded 1 week ago
Thank you for your review, we are very proud of our staff, and I can only apologise that the hotel was not as was expected inside. It is only through reviews such as this and feedback that we can continue to improve.
Very good staff but hotel needs a good clean and tidy.
My room had a stained toilet, a hole in the plaster board where someone had punched it! and the bathroom looked like it had been finish sealed by a DIYer
Stairwells carpets are stained...More
Thank vince b
Response from Alan A, Manager at The Fountain InnResponded 3 weeks ago
First off thanks for the review, we take all reviews too continue too improve, we are aware of the problems and are continuing too make improvements too better accommodate our guests.
Enjoyed a good nights sleep in a comfy, clean bed. Good facilities (incl hair dryer, iron, tea/coffee)
A few bulbs were blown but managed well enough with the extra lamps in the room.
Breakfast was good and enjoyed our meal the night before.
Response from Alan A, Manager at The Fountain InnResponded 5 weeks ago
Thank you , the team and I look forward to you visiting again soon
No parking facilities at all, constant noise from the ferry which is just behind the building. Beds comfortable but rooms could do with a good dusting. Good variety of breakfast served, pleasant staff.More
Response from Alan A, Manager at The Fountain InnResponded 5 May 2018
Thank you , the team and I look forward to you visiting again soon, unfortunately due too our position we have no availability for parking and in the future will ensure we advise our guests as such as to the noise again this is due...More