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Holiday Inn Express Hemel Hempstead

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Holiday Inn Express Hemel Hempstead
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688 Reviews from our TripAdvisor Community

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Showing 664: English reviews
Cork, Ireland
Reviewed 29 January 2016 via mobile

I loved this place. Really smooth check in. Comfortable rooms and spacious. Great breakfast choice. The hotel is very clean and quite. parking may be an issue if hotel was busy as limited spaces but I was lucky. The staff are great and nothing is to much trouble. Really good customer service.

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Helpful?
Thank Woody8276
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you for your 5* review i was so happy to read that you found our rooms to be spacious and comfortable and that we had a great choice for breakfast. It's always great to read such nice feedback about the staff, they will be happy to hear this. In regards to the parking, i was happy to...

Reviewed 29 January 2016 via mobile

For those who know already the hotel but have not stayed there for a while it is worth to say that it is improved a lot: - several rooms refurbished (finally no longer tends for the showers but glasses) - a decent breakfast is now served - parking capacity improved - new sofa in the rooms This finally makes Holiday...

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Helpful?
Thank Maresciallonemo
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, Thank you for taking time out to review your most recent stay with us, I was pleased to read that you enjoyed our newly refurbished rooms along with our inclusive breakfast. We are really lucky with the location of our hotel with it being only a minute’s walk to the train station and having the Apsley marina to...

Reviewed 26 January 2016 via mobile

I cannot praise this hotel enough! I'll start by saying the hotel rooms are extremely clean and the bed was very comfy. The breakfast was very enjoyable and the staff were very polite and helpful. We stayed here for my daughter's 18th...we were going to Harry Potter Studios. We arrived early and was offered breakfast, which we wasn't expecting. I...

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Helpful?
Thank Donna B
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Donna B, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, I'm sure Tom will be glad he helped you as much as he could and we hope to see you again in the very near future. Kind regards, Lindsey C Senior...

London
Reviewed 22 January 2016

Nice modern hotel one of the better HI Express I have stayed in, all rooms are pretty much the same at HI but this was very clean, fresh and new. Ample toiletries, tea, coffee etc. Didn't dine at hotel but will do next time. Will return

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Helpful?
Thank LondonBusinesslady
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear LondonBusinesslady, I’m so glad that you had an enjoyable time during your stay at Holiday Inn Express Hemel Hempstead. I hope we can welcome you back to the property in the near future. Kind regards, Lindsey C Senior Guest Service Manager

Leigh-on Sea, United Kingdom
Reviewed 17 January 2016 via mobile

We had a pleasant stay. The Paper Mill pub/restaurant next door was lovely for a family meal, and the hotel bar was nice and relaxing with candles for a drink before bed. The room was fine, no problems. Breakfast was fine too, not masses of choice, but we didn't expect that. Our stay was tainted as I accidentally left my...

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Helpful?
Thank Leighite
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Leighite, Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to the Holiday Inn Express Hemel Hempstead very soon. Kind regards, Lindsey C Senior Guest Service Manager

Reviewed 16 January 2016 via mobile

Amazing hotel and perfect for what we needed! We were going to the Harry Potter studio tour on the Sunday so needed a place to stay on the Saturday night - perfect location for it, about 15/20 away in the car! Room wasn't huge but a perfect size for 2 people! Bed was so comfortable I couldn't stayed there all...

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Helpful?
Thank Mirainelan
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Mirainelan, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Holiday Inn Express Hemel Hempstead. Kind regards, Lindsey C Senior Guest Service Manager

Gloucester, United Kingdom
Reviewed 16 January 2016

I stayed here for 4 weeks for business and was very impressed. The reception staff were always friendly and polite. The rooms are basic but clean and all you need for a business trip. Breakfast is included in the price, no frills but hot and plentiful. I will stay again if I'm back in Hemel.

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Thank gtillier
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear gtillier, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Holiday Inn Express Hemel Hempstead. Kind regards, Lindsey C Senior Guest Service Manager

San Francisco, California
Reviewed 10 January 2016

Though it's slightly out of the way, I can't recommend this place highly enough. I forgot my US cell phone in my room and when I finally figured that out two days later, sure enough the front desk had found it and kept it for me. That aside, the room was larger than expected with a comfortable bed, a great...

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Thank Alex B
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Alex B, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Lindsey C Senior Guest Service Manager

Leicester, United Kingdom
Reviewed 9 January 2016 via mobile

We had an over night stay here before going harry potter world. The room was set up ready to go. Very clean and fresh. The ensuite was clean with plenty of fresh towels. Enough tea and coffee to last the day and night. Staff were very friendly and helpful. Plenty of parking too. Would happily stay for a few nights...

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Helpful?
Thank clairereedy
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear clairereedy, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Holiday Inn Express Hemel Hempstead. I hope we can be part of your future travel plans. Kind regards, Lindsey C Senior Guest Service Manager

London, United Kingdom
Reviewed 7 January 2016

We were due to stay for 3 nights, just after New Year. We checked in and were allocated a room on the third floor. The room had not been serviced but the housekeeper immediately called reception and then went down to get the keys for the new room. We were offered a drink for the inconvenience. We then extended our...

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Helpful?
Thank Alexandra E
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Alexandra E, I’m very grateful that you could take time to leave us your thoughts and write a review. Charlotte will be thrilled to know she made your stay even more enjoyable. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Lindsey C Senior Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your newly refurbished guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: $95 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hemel Hempstead staff and other travellers.
7 questions
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scotland
11 months ago
over a year ago
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Hemel Hempstead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views to the rear over the marina are better.”
 of 5 bubbles Mansosa, 25 Feb 2017 | Read review
“The back of the hotel looks onto the canal”
 of 5 bubbles dennizehodgson999, 13 Feb 2017 | Read review
“All are ok.”
 of 5 bubbles neilsm2016, 30 Oct 2016 | Read review
“Car park side is away from the main road, so a bit quieter”
 of 5 bubbles trevoranddebbie, 16 Oct 2016 | Read review
“canal side”
 of 5 bubbles daveyh87, 15 Oct 2016 | Read review
5 of 5