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Premier Inn Farnborough West (Southwood) Hotel

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Premier Inn Farnborough West (Southwood) Hotel
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Farnborough West (Southwood) Hotel
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Showing 328: English reviews
Northumberland, United Kingdom
Reviewed 19 October 2015

We stayed here for 2 nights and found the hotel very clean, welcoming, and the staff very friendly. The room was a good size for 4 of us, and the beds were comfy enough for us all during our stay. The bathroom was also spotless. The only problem we encountered during our stay was with the adjoining restaurant where we'd...

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Helpful?
Thank Sophie B
Cambridge, United Kingdom
Reviewed 18 October 2015 via mobile

We are currently staying in the Premier Inn, Farnborough West. It took a long time to check in with a very rude and aggressive receptionist called Tracy. We tried to book in as Tracy was playing Candy Crush Saga and obviously we were an inconvenience to her. I have been staying in Premier Inns up and down the country for...

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2Thank Chris T
WhitbreadHotels, Online Customer Service at Premier Inn Farnborough West (Southwood) Hotel, responded to this review

Hi Chris T Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be...

Reviewed 29 September 2015 via mobile

Great place to stay in Farnborough. Facilities really clean room equipped with all you need. Staff very friendly and helpful if you need anything. Excellent breakfast provided at adjoining pub which also has good atmosphere at night.

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1Thank Jacks W
Epsom, United Kingdom
Reviewed 26 September 2015 via mobile

I've stayed in many Premier Inns. This is a poor example. No plug sockets near the beds in any rooms. No option to charge your phone in bed. Service in the bar was slow & embarrassing. Staff moaning out loud about feeling under pressure & being tired. Breakfast was poor - advertised as available from 6.30am but no food arrived...

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1Thank wazurp
WhitbreadHotels, Online Customer Service at Premier Inn Farnborough West (Southwood) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

Boston, United Kingdom
Reviewed 22 September 2015

Rooms clean and well maintained some noise from car park but inside was nice and quiet, beds weren't that comfortable woke up with backache.Staff were very helpful and polite, but not about in morning when we booked out.

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Thank michaelBV
Stockton-on-Tees, United Kingdom
Reviewed 21 September 2015

Everything was very good rooms, comfort etc. except for Breakfast service in the Restaurant. One poor waitress for a large restaurant meant there was no welcome, a long wait for taking the order, and another long wait to pay the bill. The waitress herself was very good, just over-worked.

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Thank Raypinn
Bristol, United Kingdom
Reviewed 16 September 2015

I was staying on a business trip and chose this above other hotels knowing beds are very comfortable. It was a good inn with very comfortable beds as usual for Premier Inn. Hotel staff very friendly and helpful as were serving staff in restaurant. However I would recommend avoiding attached restaurant due to poor food quality (pie served with raw...

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1Thank rosy814
South Benfleet
Reviewed 15 September 2015

We stayed for 1 night after a trip to Legoland. It was about 30 mins to get to the hotel and we arrived at dinnertime. The check-in receptionist was polite and friendly. We asked if we needed to books table for dinner and she helpfully checked to see how busy it was (quiet so no need to book). The restaurant...

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Thank clairebenfleet
Cromer, United Kingdom
Reviewed 6 September 2015

Had a family room for myself, husband, 3 year old and 5 month old. Beds were comfy, kids slept as well as at home, fresh towels when requested. Tea etc topped up and bins changed daily. Reception were friendly. The pub next door served us breakfast and dinner with plenty of choice and to a good standard.

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Thank ZoeWillowD
Reviewed 5 September 2015 via mobile

Stayed here on the Friday leading up to bank holiday for a wedding we was going to , check in very easy and quick staff very pleasant , room comfortable and clean had breakfast in the morning and that was also very nice , yes would recommend this hotel . Also we did get it at a good price of...

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Thank VAL M

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The ideal spot if you're heading to the annual Farnborough Airshow, just five minutes down the road ... more   less 

Additional Information about Premier Inn Farnborough West (Southwood) Hotel

Address: Ively Road | Southwood, Farnborough GU14 0JP, England
Region: United Kingdom > England > Hampshire > Farnborough
Price Range: $76 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Farnborough West (Southwood) Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Premier Inn Farnborough Hotel Farnborough
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Farnborough West (Southwood) Hotel staff and other travellers.
1 question
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Isle of Wight, United Kingdom
over a year ago

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Questions? Get answers from Premier Inn Farnborough West (Southwood) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms in Annex away from road”
 of 5 bubbles 2179locke, 7 Nov 2016 | Read review
“book ground floor if like us you have large number of cases with you as no lift”
 of 5 bubbles katie88illena, 11 Sep 2016 | Read review
“Can't really say.”
 of 5 bubbles PatriciaB885, 6 Sep 2016 | Read review
“Try for a room in the new block, fantastic!”
 of 5 bubbles Stu171452, 27 Aug 2016 | Read review
“Inspect the room before accepting it.”
 of 5 bubbles nadinej805, 8 Jun 2016 | Read review
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