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Holiday Inn Manchester-West

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Holiday Inn Manchester-West
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414 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Sunderland, United Kingdom
Reviewed 2 March 2015

Ideal hotel close enough to walk to the centre of Manchester, the parking was a bonus and recommend the Chinese restaurant on the corner to anyone staying here also Hotel staff very friendly and helpful, rooms were clean and quiet. despite Rajesh's earlier review of his room having a spider, we did not encounter such a beast (though i did...

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Helpful?
Thank Dominic R
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Manchester. We look forward to welcoming you back soon! Kind regards, Katie McKune General Manager

Chesterfield, United Kingdom
Reviewed 21 February 2015

Clean hotel, nice rooms but a bit dated in the decor and fittings. Very creaky floors Staff very helpful, as I was working nights they allocated a room at the end of a corridor and on the top floor, plus they have a sign for the door so you are not disturbed. Not much around as in an industrial area,...

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Helpful?
Thank Steve B
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for reviewing your recent stay with us. I was so pleased to hear that our team tried their best to accommodate your night shift's, and that you were happy with their efforts. Kind Regards Katie McKune General Manager

Burnley, United Kingdom
Reviewed 18 February 2015

From arriving to checking out we had an excellent stay. There was ample car parking, we checked in early and the receptionist was friendly and efficient. The room was clean and comfortable and in good decorative order. We booked a taxi into town via reception which arrived on time that evening. The breakfast was delicious and there was plenty of...

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Helpful?
Thank Jayne G
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We are so pleased to hear that you enjoyed your weekend in Manchester, and your stay with us here at Holiday Inn Manchester West. We hope to see you again soon on your next trip! Kind Regards Katie McKune General Manager

Nottingham, United Kingdom
Reviewed 17 February 2015

Simple, no fuss, standard holiday inn. We arrived a couple of hours early and were able to check in straight away. Room was nice - comfy bed, hot shower, TV and tea & coffee facilities. The hotel is about a 20 minute walk into the city centre - we quite enjoyed the walk although it is a bit rough in...

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Helpful?
Thank ohlalalaura
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for taking time to write a review of your recent stay with us. We are so glad to hear that you found everything up to standard and we hope you enjoyed your time in Manchester! We look forward to welcoming you back again soon, Kind Regards Katie McKune General Manager

Reviewed 15 February 2015

We paid £105 for the night and it was average for what we paid . For that price we would have expected breakfast included but wasn't they asked for us to pay £13.50 per person in top ? Wont stay again

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Helpful?
Thank Lizzylanders
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you for your feedback. Our rates vary and depend upon the demand in the City, if there is an event on in the City such as a Concert or Football match rates in Manchester can be quite high. If you wish to have breakfast we would advise to book a breakfast inclusive rate when making your booking, as this...

derbyshire
Reviewed 15 February 2015 via mobile

Me and my partner stayed here for 2 nights as we visited for phoenix nights. Hotel itself is on a main road which is a bit of a building site so not the most pleasant area. It was only a 10 minute drive into the center. The reception area is very nice and the staff were welcoming. The room was...

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Helpful?
Thank smegg88
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to write a review of your stay and give us this very valuable feedback. I will ensure that our maintenance team look into the issue you have mentioned immediately. Thanks you once again, Katie McKune General Manager

Ivybridge, United Kingdom
Reviewed 11 February 2015 via mobile

Hotel a little run down, definitely not got the excellence of others in this chain. Room was standard, no frills. Dinner - staff were clearly not coping. My nachos were almost an hour in coming, and had a bit of burnt cheese on top-i did point this out to the manager. My jalapeño peppers were barely warm and served with...

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Thank emma l
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

I am sorry to hear that you didn't find the service at our hotel up to your expectations. We pride ourselves on our staff training, so this is something I will be looking into personally, and ensuring a better experience is delivered in future. Thank you so much for bringing this to our attention, Kind regards Katie McKune General Manager

Reviewed 7 February 2015

Do not understand some of the reviews on here. Hotel took us 20 mins to walk to from Piccadilly station which passed in no time. Woman and reception lovely and helpful and let us check in early at 11am as we got into Manchester early. Rooms lovely clean and the hotel had a lovely clean smell to it. Currently sat...

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Helpful?
Thank Eddie W
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

We are so pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon on your next trip to Manchester! Kind Regards Katie McKune General Manager

London, United Kingdom
Reviewed 27 January 2015

As a frequent visitor to Manchester on business, the normal Holiday Inn Express I stay with was fully booked, but as a loyal customer to the IHG chain I had no initial reason not to try another in the group. On checking in, although the communal areas and corridors were newly carpeted and painted, this really is a tired hotel....

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3Thank stewk
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

I was very disappointed to hear that you did not enjoy you recent stay with us. The Duty Manager has given me a full report of the problem with the mattress, which has now been cleaned, and undergoing immediate investigation with our Housekeeping team. I am also very sorry to hear that you did not enjoy your meal of chicken...

Plymouth, United Kingdom
Reviewed 3 January 2015

Location of this hotel was a good half hour walk away from the centre of Manchester and Salford Quays a plus point at least you don't have to pay for parking. I would say the hotel rooms need a bit of updating but the communal areas were more modern and the staff were all very friendly. Breakfast was a buffet...

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2Thank 24Bentley24
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are very please dot hear that you enjoyed the breakfast and found the free car parking convenient. Regards Katie McKune General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 

Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: $89 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester
Hotel Style:
#6 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manchester-West staff and other travellers.
5 questions
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Newcastle upon Tyne, United Kingdom
3 months ago
Grange-over-Sands, United Kingdom

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Questions? Get answers from Holiday Inn Manchester-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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