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Copthorne Hotel Manchester

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Copthorne Hotel Manchester
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1,381 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Manchester
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Showing 1,360: English reviews
Bath, United Kingdom
Reviewed 2 weeks ago via mobile

If what you want is a nice room that is clean with a good bed and a nice shower then this is a good bet. It ticks the boxes for these things. But.... Check in and evening staff were poor and didn't speak great English. They were totally bemused when I asked how I could get to the canal for...

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Helpful?
Thank Biff61
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Biff61 Thank you for the constrictive feedback. Our hospitality levels would appear to have fallen short on this occasion, and I will ensure this is addressed with the front desk team. Kind regards Jonathan

Wolverhampton, United Kingdom
Reviewed 2 weeks ago

very friendly staff, room was big and comfortable, massive bed, large tv, great wifi, and the breakfast was great the start the day with, good parking, great location to go shopping, just a walk away.

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Helpful?
Thank anthony2016111
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear anthony2016111 Thank you for the kind feedback following your recent stay. Kind regards Jonathan

Heybridge, null, United Kingdom
Reviewed 2 weeks ago

Arrived early evening, and check-in was a fairly effortless affair. Was checked in quickly, but was not directed to our room until we asked for directions. Receptionist offered a complimentary morning newspaper, which never materialised on either the Saturday or Sunday morning. We had booked a club room, which had been allocated on the third floor, with a waterside view....

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Helpful?
Thank Noel T
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Noel T Thank you for the constructive and indded balanced feedback of your recent visit. Kind regards Jonathan

Reviewed 2 weeks ago

On arrival we were greeted at the carpark by an attendant . Due to Saturday being a match day the car park was ten pound. This was an unexpected add on straightaway. Check in was very straight forward and the staff were very efficient. We stayed on the 4th floor. The room was in much need of a refurb. I...

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Helpful?
Thank Keiron M
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Keiron M Thank you for the feedback. we have proposed a refurbishment programme to our central team, and whilst we don't have a commencement date at the moment the initial feedback is very promising. We do hope that the scheme we have proposed will meet with the needs of our guests moving forward. Kind regards Jonathan

Wrexham, United Kingdom
Reviewed 3 weeks ago

I chose this hotel for 2 reasons - it's location and more importantly, parking. And these didn't disappoint. There was ample parking at the hotel and some nice restaurants just a few minutes' walk away, although the hotel itself has a restaurant. For me, breakfast was included and it was perfectly fine comprising of buffet style. Staff overall were helpful...

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Helpful?
Thank trigwynt
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear trigwynt Thank you for the constructive feedback following your recent stay, and my sincere apologies that we dis not meet with your expectation on this occasion. Clearly the behaviour of others has been detrimental to your enjoyment, and I will brief our night team to ensure such behaviour is managed appropriately. Kind regards Jonathan

Leigh-on-Sea, England, United Kingdom
Reviewed 3 weeks ago via mobile

Fantastic room. top floor. so so clean.if not a little tired decor , breakfast was so good buffet, all fresh,veggie options if you like, bar staff wonderfull and very knowledgeable about Manchester, All the extras you would expect from this group of hotels, our room overlooked the canal so nice veiw. Large car park,And the rooms were very quiet,

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Helpful?
Thank Kathleen P
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear Kathleen P Thank you for the kind feedback following you recent visit. It is great to hear that we can get it right and our customers indeed leave happy. We look forward to welcoming you again. Kind regards Jonathan

Ashford, United Kingdom
Reviewed 3 weeks ago

Thought I would stay here as its next to the dockside. Welcome was good on check in, staff very friendly and helpful. Room and the hotel in general was a bit tired. Bathroom was pretty poor, a big chip (about 50mm diameter) in the enamel of the bath, and there was extensive black mould/dirt in the grout of the tiles...

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Helpful?
Thank JelloBiafrra
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear JelloBiafra Thank you for the constructive feedback and I am sorry some elements of your stay did not meet expectation. I will discuss your comments in relation to your restaurant experience with the team to ensure we make progress in this area. We are working with our central team in relation to a refurbishment project and hope to be...

Cardiff, United Kingdom
Reviewed 3 weeks ago

Ok so I like to think I have an open mind when staying in hotels, however this hotel has taken the title as the worst hotel I have stayed in. Stayed at this hotel (not by choice) with 8 other work colleagues from the 6th - 11th November. As a number of previous reviews have stated, it is like something...

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Helpful?
Thank 1984Drew
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear 1984Drew Thank you for your feedback and I am sorry we seemed to have got this visit so wrong. I am sorry I have only picked up the feedback today as I note you may have been in the hotel this week. If you are with us in the future do let me know and perhaps we can disucss...

Edinburgh, United Kingdom
Reviewed 3 weeks ago

Chose this hotel for location, free parking and convenience for the Motorway and tram stop. Room was clean although the bathroom could have done with a bit of a refurbishment. Overall ok and would probably use again due to convenient location.

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Helpful?
Thank IanCowan
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear IanCowan Thank you for the balanced feedback following your stay. Kind egards Jonathan

Basingstoke, United Kingdom
Reviewed 4 weeks ago

We arrived at the hotel to find the car park entirely full of cars which, we would later discover, belonged to football fans attending the Manchester Utd v Burnley game at nearby Old Trafford. The hotel was advertised with free parking at time of booking, and I quite reasonably expected that to be free for, and available to, guests only,...

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Helpful?
1Thank t_noble77
Jonathan P, General Manager at Copthorne Hotel Manchester, responded to this review

Dear t_nobble77 Thank you for the comprehensive feedback. Indeed matchdays can be very busy, and we can always learn from these occasions. We certainly plan as a team what we are offering and when we get feedback we do look at ways in which we can improve for the future. If you wish to discuss this again, please do get...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Copthorne Hotel Manchester

Address: Clippers Quay | Salford Quays, Salford M50 3SN, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: $87 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Manchester 4*
Number of rooms: 166
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Also Known As:
Copthorne Hotel Salford
Copthorne Hotel Manchester Salford, Greater Manchester
Hotel Style:
#6 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Manchester staff and other travellers.
8 questions
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23 days ago
Stockport, United Kingdom
6 months ago
salford,gtr manchester
over a year ago
Northern Ireland, United Kingdom
over a year ago

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Questions? Get answers from Copthorne Hotel Manchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was 240 good position shame about the bed”
 of 5 bubbles daveandjaneWalsall, 5 Dec 2016 | Read review
“If your staying over a weekend ask if there is a home match (football) if so ask to be kept away from the supporters.”
 of 5 bubbles denised633, 29 Nov 2016 | Read review
“ground floor is nice and quiet”
 of 5 bubbles anthony2016111, 23 Nov 2016 | Read review
“Canal Side Rooms are better”
 of 5 bubbles NoelT509, 20 Nov 2016 | Read review
“Go to a premier inn next door”
 of 5 bubbles 1984Drew, 13 Nov 2016 | Read review
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