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AC Hotel Manchester Salford Quays

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AC Hotel Manchester Salford Quays
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168 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Manchester Salford Quays
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Showing 161: English reviews
Reviewed 4 weeks ago

Fire alarm went off evacuated no system in place no role call no explanation what the problem was within 3 mins we went back to rooms fire brigade not called how reassuring was that! Had a worrying night afterwards. This appears to be an ongoing problem from reviews. Dirty towel under our bed. Unable to lower air conditioning unbearably hot....

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Helpful?
Thank Ken P
Kevin B, Front Office Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Ken P, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am disappointed to read you found your time with us the be below your...

Wakefield, United Kingdom
Reviewed 20 February 2017 via mobile

Stayed here to go to Manchester Opera House to see premier of Bat out of Hell the musical. Fantastic hotel and friendly relaxed staff. Not at all pretentious but extremely professional and meticulously run. The decor is very holiday hotel Spain and it felt as though the Sun should have been shining outside the comfort airy and light hotel. Beds...

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Helpful?
Thank Innocenti1955
Kevin B, Front Office Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Innocenti1955, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am delighted to read you found your time with us to be so pleasant with...

Newcastle upon Tyne, United Kingdom
Reviewed 20 February 2017 via mobile

Reading some of the reviews and I don't understand why we couldn't fault our stay. We stayed here for 2 nights and the rooms were clean, spacious rooms, comfortable bed and a huge tv. They also provide a very nice breakfast. Thank you to all the staff we had a lovely stay here and we will definitely be back in...

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Helpful?
Thank matthewsanderson1703
Kevin B, General Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear matthewsanderson1703, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am delighted to read you found your time with us to be so pleasant with...

London
Reviewed 17 February 2017

Currently staying here and everything looked okay on initial inspection but then I realised there was no shower gel and the tissue hadn't been replenished which was somewhat forgivable but what unforgivable was the very long strand of hair on the towel in the bathroom - gross. I tried contacting housekeeping but the phones were seemingly unmanned as no one...

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Helpful?
Thank Pro89
Kevin B, General Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Pro89, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am disappointed to read you found your room to be below our high expectations with...

Reviewed 15 February 2017 via mobile

After the 3rd fire alarm in 48 hours I can safely say we will never stay here again. The hotel is clean but road is noisy and the room is not set up for working at a desk which for a business trip is unhelpful. Off to bed now but no doubt the fire alarm will wake us all up...

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Helpful?
Thank Prolight1
Kevin B, General Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Prolight, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am disappointed to read you found your time with us the be below your expectations,...

Isle of Lewis, United Kingdom
Reviewed 14 February 2017

Great rooms, spacious but noisy. Main road on the front thats always busy and carpark shared with hotel next door, I had a car alarm going off in the early hours which was a pain. Had issues with Wifi. Breakfast buffet good and dinner ok

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Helpful?
Thank Lesley3405
Kevin B, Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Lesley, Thank you for taking the time to write your kind words about our hotel, the first AC Hotel by Marriott to open in the UK and the latest hotel to open on Manchester's thriving hotel scene. We look forward to welcoming you back on your next visit to Manchester where we would be delighted to allocate you a...

Newcastle-under-Lyme, United Kingdom
Reviewed 14 February 2017 via mobile

Unsure what the main point of this hotel is. The rooms are nice, the lobby smells, the breakfast is very poor. If all you want is a nice room then perfect anything g else then go to another place to stay

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Thank Timothy T
Kevin B, Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Timothy, Thank you for taking the time to review our hotel, the first AC Hotel by Marriott to open in the UK and the latest hotel to open on Manchester's thriving hotel scene. I am pleased to see that you found the rooms agreeable but disappointed to hear that the breakfast offering and lobby did not meet your expectations....

Peterborough, United Kingdom
Reviewed 14 February 2017

I have stayed at the AC many times. This was the first time since Aug 2016. Some of the staff have changed which is normal and all are very friendly and welcoming. The new menu is very good with a far better choice. One or two things happened which did not happen last year when I was there for 4/5...

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Helpful?
Thank Colin B
Kevin B, Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Colin, Thank you for taking the time to write your kind words about our hotel, it's a pleasure to welcome you back! I am delighted to hear that you enjoyed dining from our new menu and appreciate the variety and choice on offer. It is also pleasing to read that our team, old and new made your stay enjoyable...

Reviewed 12 February 2017

We are staying in room 707 and will be booking out sunday (tomorrow).Perfectly located hotel,with brilliant parking and beautifully kept.Staff go out of there way to help you and are wonderfully professional and pleasant.Food is great we had tapas and they were delicous .The Marriott has the thumbs up from us and we will defiantly stay here again.The room was...

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Helpful?
Thank Tinytink
Kevin B, Front Office Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Tinytink, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am delighted to read you found your time with us to be so pleasant with...

Cwmbran, United Kingdom
Reviewed 10 February 2017

I travel regularly with business and I can say this is the worst hotel in the salford/trafford park area in my opinion. On check in I was told that my room was not paid for and had to be paid by myself, fair enough this sometimes happens but bthe staff were so rude about it! The bar area is fine...

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Helpful?
Thank Amandaclc
Kevin B, Front Office Manager at AC Hotel Manchester Salford Quays, responded to this review

Dear Amandaclc, Thank you for taking the time to complete a review of your recent stay at the AC Hotel Manchester Salford Quays, the first AC Hotel by Marriott to open in the UK and the latest addition to the thriving Manchester hotel scene. I am disappointed to read your experience of service during your stay. Being the first AC...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Experience all that Manchester has to offer at the AC Hotel Manchester Salford Quays. As one of Manchester's premier hotel, our contemporary style fused with modern architecture provides guests with an eclectic retreat. Our location in vibrant Salford Quays allows for stress-free exploration of the city's best attractions; we're close to BBC North, Old Trafford and the Lowry Theater. ... more   less 

Additional Information about AC Hotel Manchester Salford Quays

Address: 17 Trafford Road | Salford Quays, Salford M5 3AW, England (Formerly Ramada Manchester Salford Quays)
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: $113 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Manchester Salford Quays 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ramada Manchester Salford Quays Hotel Salford
Manchester Ramada
AC Hotel Manchester Salford Quays Greater Manchester
Hotel Style:
#4 Business Hotel in Salford
#5 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Manchester Salford Quays staff and other travellers.
17 questions
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Questions? Get answers from AC Hotel Manchester Salford Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bar is noisy”
 of 5 bubbles 3107anne, 26 Mar 2017 | Read review
“odd number rooms have views of Quays”
 of 5 bubbles 277kenp, 26 Feb 2017 | Read review
“Any room above 5th floor across the quays for a good view, or at the rear of the hotel for less noise from the road”
 of 5 bubbles 497colinb, 13 Feb 2017 | Read review
“higher floors are quiet and have wonderful views”
 of 5 bubbles Tinytink, 11 Feb 2017 | Read review
“Rooms on the back side, over the parking lot were quiet with a nice view of the city and I enjoyed watching the trams off in the distance.”
  • View from 6th floor room
 of 5 bubbles annmD1421WP, 8 Jan 2017 | Read review
5 of 5