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Travelodge Stonehouse

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Travelodge Stonehouse
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Travelodge Stonehouse
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Showing 137: English reviews
Norwich, United Kingdom
Reviewed 21 August 2016 via mobile

Arrived at 1600hrs and joined the 8 others waiting for an hour at reception for someone to book us in. Phoned the hotel no that we heard ringing in a room accompanied with someone snoring , banged on the room door , no response , phoned the travel lodge helpline, no use at all told us to call the police,...

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Helpful?
3Thank trailwalker2014
TravelodgeUK, Niki from The Social Media Team at Travelodge Stonehouse, responded to this review

Thank you for sharing your experience. We are concerned to learn of the problems you experienced at the hotel and would like to look into this further as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into this more...

Reviewed 10 August 2016 via mobile

Having stayed at this travelodge 16 years ago and remembering it as quite pleasant..I booked in..encouraged by the fact it had apparently had a makeover two years previously..I usually stay at Premier Inns but having stayed once at an inner city travelodge that had been refurbished..I assumed I would get the same standard which was minimal..but modern..clean and fresh..I couldnt...

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Helpful?
Thank SmileyPainter
TravelodgeUK, Shannon from the Social Media Team at Travelodge Stonehouse, responded to this review

Many thanks for reviewing our Stonehouse Travelodge and taking the time to share your experience with us. We are sorry to learn of your disappointment with your recent stay with us and we would like to look into this further for you. May we kindly request you contact us via our website with your review so our customer service team...

Loughborough, United Kingdom
Reviewed 4 August 2016

We chose this hotel as a convenient and cost effective place to rest between attractions in Birmingham and Cardiff. It offered the basics well and provided a peaceful location. Our room had a double bed, 2 small chairs and the bench/worktop with the TV and tea/coffee making facilities; the usual Travelodge furniture. There was even a bottle opener on the...

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Helpful?
Thank IanV
TravelodgeUK, Nicolas from the Social Media team at Travelodge Stonehouse, responded to this review

Thank you for sharing your experience of our Stonehouse Travelodge. We're so pleased to learn you enjoyed the location of the hotel and the service from our staff. We aim to provide a comfortable stay for our guests, so we're happy to hear this has been achieved. Many thanks for your kind comments and we do hope you stay with...

Swindon, United Kingdom
Reviewed 31 July 2016 via mobile

Stayed here for a single night when attending a wedding reception close by. The hotel was clean and tidy but very, very basic...but I suppose you expect that from a budget chain. The room itself was surprisingly big but the lack of decor and even furniture made it look empty. The TV only had a few limited channels (we were...

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Thank James L
Cheshire, United Kingdom
Reviewed 17 July 2016

Friendly staff, nicely tucked away so no road noise. Maybe a sign just to show were to turn before the roundabout. comfortable beds and clean rooms just very stuffy and warm like the main heating had been stuck on full as room radiator was off. Other then that it was just what we needed as a passing through to get...

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Thank Kim :
TravelodgeUK, Adele from The Social Media Team at Travelodge Stonehouse, responded to this review

We're delighted to receive such positive feedback with regards to your recent stay at our Stonehouse Travelodge and we thank you for sharing your experience with us. We are so happy to hear that you were pleased with the location of the Hotel and that your stay with us was a positive one. Please rest assured we will pass your...

Nuneaton, United Kingdom
Reviewed 11 July 2016

We booked this Travelodge so we could meet up with our friend and this venue was perfect. We got there on the Friday night ,we settled in straight away with the help of the desk staff who made us very welcome.We had a great nights sleep got up pretty early went and had breakfast the met our friend,we went into...

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Thank 501honestjohn
Llanelli, United Kingdom
Reviewed 3 July 2016 via mobile

I guess it's ok for one night but I couldn't believe that one actually has to pay £3 extra for Wifi and then it doesn't even work properly. Receptionist was nice and friendly but floor wasn't aired and stinky, bedding had holes and there were no face towels. Maybe I expect too much for the price but still disappointed.

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Helpful?
Thank swisschickinwales
TravelodgeUK, Niki from The Social Media Team at Travelodge Stonehouse, responded to this review

Many thanks for your review. It’s great that you found the staff to be friendly during your stay with us. Unlike some of our competitors, we charge a small WiFi fee instead of adding this onto our room rates. This gives our customers the choice on whether they would like to pay extra for this service. Feedback such as yours...

Princes Risborough, UK
Reviewed 29 June 2016

We have previously stayed a couple of times in Premier Inns and I found Travel Lodge to be inferior to Premier Inns. Quite a long wait to find somebody to check us in, I believe only 1 person was on duty so they were probably checking in other guests. Rooms very basic,we paid £84 for 1 night and it was...

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Helpful?
Thank NGS44
TravelodgeUK, Adele from The Social Media Team at Travelodge Stonehouse, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not exceptional and we do apologise for this. We'll be sure to pass your valuable feedback directly to our colleagues in our hotel as this is the best way for us to improve the service we offer. Thank you again for your review and we hope to...

Manchester, United Kingdom
Reviewed 22 June 2016

Enjoyed an overnight stop on way to Cornwall. Good value for 2 adults and a dog. First time however I have been asked by reception whether I smoke and if so could I lend them a cigarette! Made use of dog-friendly local garden centre for breakfast which was excellent.

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Thank chrisgQ830YN
TravelodgeUK, Nicolas from the Social Media team at Travelodge Stonehouse, responded to this review

Thank you for your review. We are extremely grateful to hear your accommodation was great value for money for your stay with us. It will give us great pleasure in passing your kind comments onto our hotel team and we thank you for bringing your experience to our attention. We do hope you choose to visit Travelodge again soon.

Nantwich, United Kingdom
Reviewed 17 June 2016

Generally we like Travelodge because we get what we expect This was no exception. Easy to find, prompt and efficient Everything we expected Clean -but in some places needing a bit of refurbishment- the carpet in our room was badly parked

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Helpful?
Thank Richard C
TravelodgeUK, Remy from the Social Media Team at Travelodge Stonehouse, responded to this review

Thank you for taking the time to share your experience with us. We are so pleased to hear that you enjoyed your stay with us and we will be making the hotel aware of your comments. We do hope you stay with us again in the near future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Stonehouse

Address: A419, Eastington | Stonehouse, Nr. Stroud, Stonehouse, Stroud GL10 3SQ, England
Region: United Kingdom > England > Cotswolds > Stroud > Stonehouse
Hotel Class:1.5 star — Travelodge Stonehouse 1.5*
Number of rooms: 314
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Also Known As:
Travelodge Stonehouse Hotel Stonehouse
Travel Lodge Stonehouse
Stonehouse Travelodge
Stonehouse Travel Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Stonehouse staff and other travellers.
2 questions
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walsall
over a year ago

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Questions? Get answers from Travelodge Stonehouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may wish to avoid rooms near the entrance, as late night returners can be noisy.”
 of 5 bubbles IanV, 3 Aug 2016 | Read review
“No lift, ground floor if you have any mobility issues”
 of 5 bubbles NGS44, 28 Jun 2016 | Read review
“ask for a room at the back of the hotel”
 of 5 bubbles garylH4126WK, 8 Nov 2015 | Read review
“Perhaps a room at the rear of the hotel”
 of 5 bubbles 2happywalker, 12 Oct 2015 | Read review
“Pick a room at the back, with a view of the garden”
 of 5 bubbles KieronWood, 22 Sep 2015 | Read review
5 of 5
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