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Crowne Plaza Resort Colchester Five Lakes

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Traveller (483)
Room & Suite (150)
Dining (30)
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Overview
  • Excellent30%
  • Very good28%
  • Average20%
  • Poor12%
  • Terrible10%
Travellers talk about
“spa treatments”(84 reviews)
“lazy sunday”(25 reviews)
“a la carte menu”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Crowne Plaza Resort Colchester Five Lakes
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,742)
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Traveller rating
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181
Show reviews that mention
All reviewsspa treatmentslazy sundaya la carte menubuffet styleleisure facilitieslight lunchsauna and steam roomlinks courseplay golfgolf breakexecutive roomgreat weekendovernight stayfull body massagebrasseriegymsquash
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1 - 5 of 1,729 reviews
Reviewed 3 days ago via mobile

My future daughter-in-law's sister booked rooms at this hotel well before Christmas..quite likely in the November for a May stay. With just over a week to go she was contacted to say they couldnt honour the booking due to subsidence. They then asked her to...More

Thank maxine b
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 2 days ago

Thank you for visiting Crowne Plaza Resort Colchester – Five Lakes. We have been in touch with the organiser as soon as we were aware that there was going to be some difficulty in complying with the booking due to an ongoing maintenance issue with...More

Hotel's Favourite
Reviewed 24 March 2018 via mobile

We booked our stay very last minute. We arrived at about 4pm the reception staff all very pleasant and friendly with a smile. The hotel has a nice casual seating area infront of reception if you wish to sit and relax with a drink. We...More

1  Thank Sarah W
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 26 March 2018

Thank you for choosing Crowne Plaza Resort Colchester – Five Lakes. It is clear from your feedback that you had a thoroughly enjoyable time with us; enjoying your well appointed accommodation with its wonderful view along with your dining experience. Thank you so much for...More

Reviewed 3 days ago via mobile

Stayed here for a relaxing spa break with a friend. What truly stood out was that every staff member we encountered was friendly and professional, from reception to restaurant to the gym, it made us feel special which is what you want in a hotel....More

Thank Ad D
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 2 days ago

We are pleased to read your lovely feedback following your visit to Crowne Plaza Resort Colchester – Five Lakes. We never fail to be delighted knowing that our guests have enjoyed their experience. Your feedback has already been shared with all our team and thank...More

Reviewed 3 days ago

I went for a spa package weekend, on recommendation from friends who couldn't have recommended it enough. Sadly it was quite disappointing for us, firstly the hotel was extremely busy which made the stay unrelaxing. All 4 of our treatments were cut short by at...More

Thank Lucy H
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 2 days ago

Thank you for commenting on your trip in March 2018. Again we wish to offer our apologies that your experience as outlined to us at the time and now posted on Trip Advisor continues to be disappointing for you. We regret that you were disturbed...More

Reviewed 2 weeks ago via mobile

Truely disappointed. For 4 consecutive mornings I have been woken before 7am by the grass cutting of the golf course outside my room. For three days I couldn’t open my bedroom door as the handle / lock was stuck. The response by the staff to...More

Thank Smileytwit
Response from Adriana Santoro H, Manager at Crowne Plaza Resort Colchester Five LakesResponded 1 week ago

May I first of all thank you for choosing Crowne Plaza Resort Colchester – Five Lakes for your visit. However, I regret that your experience was marred by early morning grass cutting by our greens team. I appreciate how disturbing this was for you; hopefully...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 94 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (483)
Room & Suite (150)
Dining (30)
Pool & Beach (8)
Business Centre & Event Rooms (3)
Questions & Answers
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Hmyster
16 May 2018|
AnswerShow all 2 answers
Response from derekclements | Reviewed this property |
No, I don’t believe it is
1
Vote
salafa42
22 December 2017|
AnswerShow all 4 answers
Response from geoffreyh139 | Reviewed this property |
Sorry don’t know, I would contact Pro shop, they were very helpful
0
Votes
123456nic
26 September 2017|
AnswerShow all 5 answers
Response from jon g | Reviewed this property |
There's a lovely rspb reserve a couple of miles away, postcode CM9 8TP. It's on the Blackwater river/tidal marshes and is full of gulls, herons and egrets. Take your binoculars and you might get lucky and see a spoonbill.
1
Vote
Room Tips
"Has village rooms for families. They are nice but the downside is you have to walk outside to go to the main..."
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"If you want it Quiet, i would ask to have a room in the village as we did"
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"try to avoid a room on the same corridoor as the spa"
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"High floor away from Bar area"
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